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ADP Streamline vs MHR iTrent comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Streamline
Ranking in Benefits Administration
11th
Average Rating
8.4
Number of Reviews
7
Ranking in other categories
Global Payroll (4th)
MHR iTrent
Ranking in Benefits Administration
15th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Cloud HCM (23rd)
 

Mindshare comparison

As of April 2025, in the Benefits Administration category, the mindshare of ADP Streamline is 0.9%, up from 0.6% compared to the previous year. The mindshare of MHR iTrent is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Abdul-Rauf - PeerSpot reviewer
Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.
reviewer2215695 - PeerSpot reviewer
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."
"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."
"They are very strong in terms of having a central regional system. A regional person can see and monitor the calendar for each different country."
"The most valuable feature was that everything was in one system."
"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
 

Cons

"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."
"Having more clear guidance on design and training would be beneficial."
"I think there is a need for a deeper level of comprehension."
"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."
"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
 

Pricing and Cost Advice

"The amount we pay is not low, and it is not high. It is average."
"Our company had a standardized pricing model based on the number of employees."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
11%
Computer Software Company
9%
Insurance Company
7%
Educational Organization
19%
Computer Software Company
15%
Government
12%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ADP Streamline?
The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company.
What needs improvement with ADP Streamline?
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands locali...
What is your primary use case for ADP Streamline?
We used it for our payroll processing needs. It was handled in-house, with data transmission occurring through the PPC tool.
What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
 

Also Known As

No data available
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about ADP Streamline vs. MHR iTrent and other solutions. Updated: April 2025.
848,989 professionals have used our research since 2012.