Alluvio Aternity and ITRS Geneos are both leading products in their market, catering to technology buyers demanding comprehensive monitoring solutions. Alluvio Aternity appears to have the upper hand in pricing and customer support, while ITRS Geneos stands out for its robust features and performance.
Features: Alluvio Aternity is praised for its comprehensive end-user experience monitoring, visibility into application performance, and extensive reporting and analytics. ITRS Geneos is valued for its flexible and scalable monitoring capabilities, particularly in financial services, real-time performance metrics, and alerting features.
Room for Improvement: Alluvio Aternity users suggest enhancements in integration capabilities with third-party tools, a need for more customizable dashboards, and better documentation. ITRS Geneos users mention the complexity of initial setup, a steep learning curve, and requests for more intuitive configuration processes and user guides.
Ease of Deployment and Customer Service: Alluvio Aternity is recognized for its relatively straightforward deployment process and supportive customer service. ITRS Geneos, though powerful, often requires more intricate setup and configuration, which can be time-consuming. However, its customer service is highly regarded for effectively addressing complex issues once the system is up and running.
Pricing and ROI: Alluvio Aternity is often highlighted for offering good value with a lower setup cost, contributing positively to ROI by efficiently optimizing performance and reducing downtime. ITRS Geneos, despite higher initial costs, is seen as delivering significant long-term returns due to its high efficiency and reliability, making the investment worthwhile for many users.
Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.
It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.
Aternity Features
Aternity has many valuable features, including:
Aternity Benefits
Some of the biggest advantages the Aternity offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Aternity users.
PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”
A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
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