Amazon CloudWatch vs Zenoss Cloud comparison

Amazon Web Services (AWS) and Zenoss are both solutions in the Cloud Monitoring Software category. Amazon Web Services (AWS) is ranked #10 with an average rating of 8.2, while Zenoss is ranked #40. Amazon Web Services (AWS) holds a 2.6% mindshare in CMS, compared to Zenoss’s 0.6% mindshare. Additionally, 89% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Amazon CloudWatch

Read 46 Amazon CloudWatch reviews

2,314 Views
1,985 Comparison Views

89% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

513 Views
361 Comparison Views

100% willing to recommend

Amazon CloudWatch

Zenoss Cloud

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Executive SummaryUpdated on Dec 18, 2024

Zenoss Cloud and Amazon CloudWatch compete in IT monitoring and management. Zenoss Cloud generally has an edge with its versatile feature set suitable for diverse environments, while Amazon CloudWatch shines with its seamless integration into AWS, offering strong appeal for businesses deeply invested in the Amazon ecosystem.

Features: Zenoss Cloud provides extensive monitoring capabilities across multi-cloud, on-premises, and hybrid systems. It includes dynamic service mapping, predictive analytics for proactive issue resolution, and versatile deployment options. Amazon CloudWatch facilitates real-time monitoring with robust AWS integration, offering extensive metric collection, detailed log management, and automation capabilities tailored for AWS environments.

Room for Improvement: Zenoss Cloud could enhance its AWS-specific tools to compete more directly with CloudWatch in Amazon ecosystems. It may also focus on simplifying its interface for more streamlined user experience and increase cost efficiency. Amazon CloudWatch could improve its usability outside AWS environments, enhance its interface to provide more intuitive user interactions, and expand its support for non-cloud-native features to attract a wider audience.

Ease of Deployment and Customer Service: Zenoss Cloud offers flexible deployment options adaptable to diverse IT infrastructures with comprehensive customer support. Amazon CloudWatch, integrated within AWS, provides streamlined deployment with quick integration and scalability, benefiting from simpler configuration within AWS, thus reducing deployment barriers.

Pricing and ROI: Zenoss Cloud's pricing reflects its comprehensive platform, potentially resulting in initial higher costs but promising substantial ROI through its holistic capabilities. Amazon CloudWatch typically offers a more cost-effective setup for businesses already using AWS, presenting a straightforward ROI calculation aligned with AWS service usage, optimizing costs and enhancing AWS service efficiency.

To learn more, read our detailed Amazon CloudWatch vs. Zenoss Cloud Report (Updated: March 2025).

Buyer's Guide

Amazon CloudWatch vs. Zenoss Cloud

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon CloudWatch

Ranking in Cloud Monitoring Software

10th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (13th), Log Management (14th)

Zenoss Cloud

Ranking in Cloud Monitoring Software

40th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Event Monitoring (14th), Network Monitoring Software (76th), Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Container Monitoring (10th), AIOps (20th)

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 2.6%, down from 3.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Rasanpreet Singh

Senior Consultant at Infosys

Reliable AWS monitoring and logging

The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Amazon CloudWatch is intrusion prevention."

"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."

"We can create events and alerts. We use the information to dive down into the infrastructure performance."

"We use Amazon CloudWatch for logging."

"It's a very simple logging system."

"You can automate actions or use AWS functionalities like auto-scaling, where you can configure the metrics to add more nodes if the threshold is exceeded."

"I have found the memory metrics and the CPU metrics valuable."

"The monitoring features are valuable."

More Amazon CloudWatch pros

"The most valuable feature is the flexible discovery mechanism."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"It's easy to use."

"The product offers good documentation that helps with initial training."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

Cons

"The solution's pricing is a bit higher."

"Adding conditional expressions would enhance its functionality."

"Improvement of SSSD logs would be beneficial."

"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."

"I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours."

"The solution should provide human-readable metrics."

"There's a learning curve with Amazon CloudWatch since we have to learn to write the queries to extract the keys and logs."

"The solution's integration could be easier for laypersons."

More Amazon CloudWatch cons

"There was a problem with Zenoss and storage monitoring."

"It would be ideal if the product offered sound alerts."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The AI aspect needs to improve."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

Pricing and Cost Advice

"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."

"The price is okay for me."

"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."

"Amazon CloudWatch is a cheap solution."

"The solution is expensive."

"I consider it as a medium-priced solution."

"The tool is not expensive."

"The pricing can be considered reasonable, especially when already operating on a cloud platform."

More Amazon CloudWatch pricing and cost advice

"It depends on the customer, what he wants."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

17%

Manufacturing Company

University

Computer Software Company

23%

Financial Services Firm

12%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

See all answers

What is your experience regarding pricing and costs for Amazon CloudWatch?

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.

See all answers

What needs improvement with Amazon CloudWatch?

Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

Grafana Loki vs Amazon CloudWatch

Compared 21% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 17% of the time

Zabbix vs Amazon CloudWatch

Compared 14% of the time

Dynatrace vs Amazon CloudWatch

Compared 7% of the time

New Relic vs Amazon CloudWatch

Compared 5% of the time

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Zabbix vs Zenoss Cloud

Compared 39% of the time

Nagios XI vs Zenoss Cloud

Compared 33% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 15% of the time

Centreon vs Zenoss Cloud

Compared 13% of the time

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Product Reports

Buyer's Guide

Amazon CloudWatch

March 2025

Download Amazon CloudWatch product report

Buyer's Guide

Zenoss Cloud

March 2025

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Amazon CloudWatch is used for monitoring, tracking logs, and organizing metrics across AWS services. It detects anomalies, sets dynamic alarms, and automates actions to optimize cloud utilization, troubleshoot, and ensure service availability.

Organizations leverage Amazon CloudWatch for collecting and analyzing logs, triggering alerts, and profiling application performance. It's also employed for monitoring bandwidth, virtual machines, Lambda functions, and Kubernetes clusters. Valuable features include seamless integration with AWS, real-time data and alerts, detailed metrics, and a user-friendly interface. It provides robust monitoring capabilities for infrastructure and application performance, log aggregation, and analytics. Users appreciate its scalability, ease of setup, and affordability. Additional key aspects are the ability to create alarms, dashboards, and automated responses, along with detailed insights into system and application health. Room for improvement includes dashboards and UI enhancements for better visualization and customizability, log streaming speed, advanced machine learning and reporting capabilities, pricing, and integration with non-AWS services and databases. Users also seek more real-time monitoring and comprehensive application performance features, and simpler alerts and configuration processes.

What are the most important features?

Seamless integration with AWS: Ensures smooth operation with AWS services.
Real-time data and alerts: Provides immediate insights and notifications.
Detailed metrics: Offers in-depth data on infrastructure and application performance.
Scalability: Supports growing needs with ease.
Ease of setup: Quick and straightforward installation.
Affordability: Cost-effective monitoring solution.
Alarms and dashboards: Customizable alerts and visual insights.
Automated responses: Facilitates automatic actions based on set criteria.
System and application health insights: Delivers comprehensive health reports.

What benefits and ROI can users expect?

Optimized cloud utilization: Ensures efficient use of resources.
Improved troubleshooting: Identifies and resolves issues quickly.
Enhanced service availability: Keeps services running smoothly.
Effective log analysis: Provides valuable insights from collected logs.
Performance profiling: Assesses and optimizes application performance.
Scalable monitoring: Adapts to growing business needs.

Amazon CloudWatch is implemented across a range of industries, including technology, finance, healthcare, and retail. Technology firms use it to monitor application performance and traffic, while financial organizations leverage it for ensuring compliance and system reliability. Healthcare entities rely on it for maintaining service availability and monitoring data flow, and retail companies utilize it for tracking customer interactions and optimizing server usage.

Amazon Web Services (AWS)

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Amazon CloudWatch vs. Zenoss Cloud

March 2025

Free Report: Amazon CloudWatch vs. Zenoss Cloud

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