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Amazon OpenSearch Service vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Application Performance Monitoring (APM) and Observability
35th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Log Management (30th)
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Server Monitoring (9th), Active Directory Management (12th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon OpenSearch Service is 1.7%, up from 0.0% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

VijayKumar27 - PeerSpot reviewer
Effective as a vector store, serverless architecture but there aren't enough security features
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.
Subhajit Nag - PeerSpot reviewer
The component and cable monitoring features are good, but the interface is slow
SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"This service already sorts data like vectors. They have classified the storage pre-defined."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"The customer service is excellent, rated nine out of ten."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"The business analytics capabilities are the most important feature it provides."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"We manage SolarWinds ourselves without outsourcing its services."
"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
 

Cons

"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"One improvement I would like to see is support for auto-scaling."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"One improvement I would like to see is support for auto-scaling."
"They can enhance data visualization."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"The technical support team's response time could be improved."
"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."
"Support for the IBM Mainframe is needed."
"I think they need to make reporting easier and more simple & dynamic."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"They should incorporate more artificial intelligence. There should also be more predictive features."
 

Pricing and Cost Advice

Information not available
"The tool is available for my company at a good price point."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"I would rate the pricing for this solution a three out of five."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"The price is too high."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
6%
Educational Organization
40%
Computer Software Company
8%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
Amazon OpenSearch Service is a bit costly compared to self-hosted Elasticsearch due to the managed service pricing.
What needs improvement with Amazon OpenSearch Service?
One improvement I would like to see is support for auto-scaling. The current configuration does not support automatic scaling based on server load, requiring us to manage the scaling manually. Addi...
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

Information Not Available
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Amazon OpenSearch Service vs. SolarWinds Server and Application Monitor and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.