IBM SoftLayer and Amazon S3 Glacier are leading cloud solutions but target different needs. User feedback indicates IBM SoftLayer offers robust support and customizable features, whereas Amazon S3 Glacier excels in long-term data storage at competitive rates.
Features: IBM SoftLayer users highlight comprehensive network management, integration capabilities, and robust support as valuable features. Conversely, Amazon S3 Glacier users praise its low-cost data archiving, efficient retrieval options, and seamless storage management.
Room for Improvement: IBM SoftLayer reviews suggest enhancements in user-friendliness, interface design, and documentation quality. Amazon S3 Glacier users mention the need for faster data retrieval times, simpler management tools, and better API documentation.
Ease of Deployment and Customer Service: Users find IBM SoftLayer relatively straightforward to deploy, with reliable customer support. In contrast, Amazon S3 Glacier deployment involves a steeper learning curve, although its support team is responsive.
Pricing and ROI: IBM SoftLayer's setup costs are higher, but users find the ROI justified by its extensive features. Amazon S3 Glacier offers cost-effective storage solutions with good ROI, primarily for archival purposes.
| Product | Market Share (%) |
|---|---|
| Amazon S3 Glacier | 14.5% |
| IBM SoftLayer | 0.5% |
| Other | 85.0% |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 6 |
| Large Enterprise | 13 |
Amazon Glacier is a secure, durable, and extremely low-cost cloud storage service for data archiving and long-term backup. Customers can reliably store large or small amounts of data for as little as $0.007 per gigabyte per month, a significant savings compared to on-premises solutions. To keep costs low, Amazon Glacier is optimized for infrequently accessed data where a retrieval time of several hours is suitable.
SoftLayer provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. Our customers range from Web startups to global enterprises.
Products and services include bare metal and virtual servers, networking, turnkey big data solutions, private cloud solutions, and more. Our unique advantages include the industry's first Network-Within-a-Network topology for true out-of-band access, and an easy-to-use customer portal and robust API for full remote-access of all product and service management options.
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