AWS X-Ray vs AppDynamics Browser Real-User Monitoring comparison

AWS X-Ray vs. AppDynamics Browser Real-User Monitoring

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Helped 824,053 peers since 2012

Categories and Ranking

AppDynamics Browser Real-Us...

Ranking in Application Performance Monitoring (APM) and Observability

37th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

AWS X-Ray

Ranking in Application Performance Monitoring (APM) and Observability

17th

Average Rating

7.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics Browser Real-User Monitoring is 0.2%, down from 0.3% compared to the previous year. The mindshare of AWS X-Ray is 3.9%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Nuno Rosa

Principal Consultant at Infosys

End-to-end visibility, feature-rich, but the support could be improved

As AppDynamics partners, we are fully aware of the roadmap, but I would like them to enhance their SAP monitoring. One of the features that I would like to see is centralized agent management in the platform console. While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.

Read full review

Parth Solanki

Founder & CEO at Quicklead.io

Saves time, is relatively cheap, and helps find errors

If we get any error, we can go to X-Ray and get all the requests for a certain error in one place. It makes it easy to find the issue in your own product. You can look at logs and error logs and find loopholes. You can do direct queries to get specific requests over the course of a day. It's very good at error reporting and quite fast. You also get a lot of information, including IP addresses, user locations, et cetera.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is that we can see how our end-users are interacting with our application across regions."

"It provides a lot of data, so it helps businesses identify their user base."

"We can see the customer's path from their computer to the backend systems."

"We used AppDynamics to identify gaps and bottlenecks in the software."

"The most valuable feature is the one that enables you to have visibility into the end-users journey."

"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."

"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."

"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."

More AppDynamics Browser Real-User Monitoring pros

"AWS X-Ray is a strong solution and has a smooth integration process."

"It is a very scalable solution."

"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."

"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."

"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."

"The error analysis capabilities of X-Ray are really good."

"The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies."

"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."

Cons

"They do not have robust documentation."

"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."

"I would like to have customizable dashboards to use when I am monitoring certain applications."

"The interface and user experience could be better."

"I would like to see support for mobile testing and mobile monitoring."

"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."

"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."

"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."

More AppDynamics Browser Real-User Monitoring cons

"If you have a small team, it's probably overkill."

"A significant downside is that it is very expensive."

"It should have X-Ray SDKs for different languages like Node.js, Python, or Java."

"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."

"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."

"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."

"I do not have any notes in terms of improvements."

"They can improve how traces are sent to other providers."

Pricing and Cost Advice

"AppDynamics is more expensive than competitors."

"The pricing needs to come down."

"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."

"AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."

"This price of this product is expensive."

"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."

"The solution is a bit expensive."

"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."

"The pricing for AWS X-Ray is a six out of ten."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

30%

Computer Software Company

22%

Government

Manufacturing Company

Financial Services Firm

21%

Computer Software Company

17%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AppDynamics Browser Real-User Monitoring?

One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.

What is your experience regarding pricing and costs for AppDynamics Browser Real-User Monitoring?

The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment ...

What needs improvement with AppDynamics Browser Real-User Monitoring?

In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elemen...

What do you like most about AWS X-Ray?

AWS X-Ray is a strong solution and has a smooth integration process.

What is your experience regarding pricing and costs for AWS X-Ray?

AWS X-Ray is very beneficial, however, it is expensive. It should be more cost-effective.

What needs improvement with AWS X-Ray?

It should have X-Ray SDKs for different languages like Node.js, Python, or Java. It should also have custom annotations and better instruments for external API services. In addition to these, X-Ray...

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Compared 13% of the time

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Product Reports

AppDynamics Browser Real-User Monitoring

Download AppDynamics Browser Real-User Monitoring product report

AppDynamics Browser Real-User Monitoring report

AWS X-Ray

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AppDynamics

Amazon Web Services (AWS)

Overview

How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

AWS X-Ray is a powerful debugging and performance analysis tool offered by Amazon Web Services. It allows developers to trace requests made to their applications and identify bottlenecks and issues.

With X-Ray, developers can visualize the entire request flow and pinpoint the exact location where errors occur. It provides detailed insights into the performance of individual components and helps optimize the overall application performance.

X-Ray integrates seamlessly with other AWS services, making it easy to trace requests across different services and identify dependencies. It also offers a comprehensive set of APIs and SDKs, enabling developers to instrument their applications and capture valuable data for analysis. With its user-friendly interface and powerful features, AWS X-Ray is a valuable tool for developers looking to improve the performance and reliability of their applications.

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow

AWS X-Ray vs. AppDynamics Browser Real-User Monitoring