AWS X-Ray vs AppDynamics Browser Real-User Monitoring comparison

"It provides a lot of data, so it helps businesses identify their user base."

"The most valuable feature is the end-user monitoring."

"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."

"It is a stable solution that helps address user issues well."

"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."

"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."

"The most valuable feature is the one that enables you to have visibility into the end-users journey."

"We can see the customer's path from their computer to the backend systems."

"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."

"AWS X-Ray is a strong solution and has a smooth integration process."

"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."

"It is a very scalable solution."

"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."

"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."

"The pricing falls within the mid-range category."

"I would like to have customizable dashboards to use when I am monitoring certain applications."

"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."

"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."

"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."

"I would like to see support for mobile testing and mobile monitoring."

"The interface and user experience could be better."

"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."

"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."

"I do not have any notes in terms of improvements."

"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."

"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."

"They can improve how traces are sent to other providers."

"If you have a small team, it's probably overkill."

"This price of this product is expensive."

"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."

"AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."

"AppDynamics is more expensive than competitors."

"The pricing needs to come down."

"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."

"The pricing for AWS X-Ray is a six out of ten."

"The solution is a bit expensive."

"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."