Salesforce Platform and AppSheet are competitors in the SaaS and PaaS sector, each offering unique capabilities. While Salesforce is better for enterprise-level complexities due to its rich feature set, AppSheet appeals to smaller teams through its simplicity and low-code environment.
Features: Salesforce Platform provides efficient lead management, advanced marketing automation, and robust forecasting, with substantial customization options. AppSheet focuses on ease of use with a no-code development platform that integrates with Google Workspace, allowing efficient data management using tools like Google Sheets and Excel, making it suitable for quick deployments.
Room for Improvement: Salesforce Platform's pricing model is a challenge for smaller companies, and its reporting could be simplified. Additionally, better integration with platforms like Tableau and Slack is needed. AppSheet can expand its global reach with improved language support and more integrations with non-Google systems like SAP. Its pricing could be more competitive to attract a wider user base.
Ease of Deployment and Customer Service: Salesforce offers flexibility with deployments across Public, Private, and Hybrid Clouds but often requires specialized resources for optimal setup. Its customer service is generally positive but varies in response time. AppSheet, primarily using the Public Cloud, enables a simpler and faster deployment, but its support receives mixed reviews, with many users relying on community-based assistance.
Pricing and ROI: Salesforce is a premium solution suitable for large enterprises, providing extensive features that can deliver significant ROI through increased efficiency and sales but can be cost-prohibitive for smaller businesses. AppSheet offers competitive pricing, especially for Google Workspace users, providing a cost-effective solution with a quicker ROI, though broader use could increase costs.
AppSheet provides a no-code development platform for application software, which allows users to create mobile, tablet, and web applications using data sources like Google Drive, DropBox, Office 365, and other cloud-based spreadsheet and database platforms.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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