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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
Privileged Access Management (PAM) (12th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
184
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 2.2%, down 4.2% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Governance Administration (IGA), holds 10.9% mindshare, down 14.0% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
ARCON Privileged Access Management2.2%
CyberArk Privileged Access Manager9.8%
One Identity Safeguard4.3%
Other83.7%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.9%
SailPoint Identity Security Cloud27.9%
Saviynt Identity Cloud16.8%
Other44.400000000000006%
Identity Governance Administration (IGA)
 

Featured Reviews

DS
System and DBA at a energy/utilities company with 1,001-5,000 employees
Enhanced security through session monitoring and activity recording
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has potentially stolen my credentials. It would provide a clearer picture of whether ARCON Privileged Access Management is accessed by an authentic user.
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I would rate ARCON Privileged Access Management nine out of ten."
"This product seems to appropriately meet our scope financially, as well as technically, which is why we went for it."
"That dashboard is okay."
"For our requirements, this is the best product out there."
"For that reason we introduced the PAM solution and it's working extremely well."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"It is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator."
"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"One of the best features of One Identity Manager is its high level of customization."
"Workflow management is an important feature. With other identity management products, there was no workflow management so we had to build it ourselves."
"The self-service functionality of One Identity Manager is arguably the most valuable feature."
"Implementing One Identity Manager has completely eliminated the manual process, indirectly saving our organization's money and providing a clear return on investment through significantly reducing manual efforts for business reports and saving considerable time for the quality team."
"We have reduced about 60 percent of our help desk calls, especially for onboarding and simple tasks that do One Identity automation."
"For us, it has been a very nice product and we are very happy with it."
"We have not encountered any stability issues."
"One Identity Manager is a very robust tool with plenty of out-of-the-box features in the identity and access management space, and it is very easy to customize and fits for very complex platforms."
 

Cons

"It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox."
"The solution needs more work on the password management side of things. Password management is a big challenge for us, and I would like to improve this aspect. We're finding that BeyondTrust is better in this regard, which is why we're probably going to migrate over. It will offer better security I think."
"The adaptability to move quickly towards a new environment is lacking and they are deficient in having integration with other OEMs."
"The deployment process is a bit complex because no document is available."
"They need to improve on technical support, because ARCON has become a critical application."
"I think hazard flow could be improved, the data compliance part."
"It should support the SQL Always On platform with FQDN name instead of IP, so where all the databases are managed centrally."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"One Identity Manager is a stable solution, although like any vendor bugs occur. It is frustrating there's no bug tracker available of known issues."
"One Identity Manager's support model has room for improvement, especially when compared to competitors like Omada and SailPoint, which offer a more extensive global presence and support network."
"The tool to develop the web portal needs improvement."
"It is a very powerful solution, but when it comes to doing some complex parameterization or authorization, we end up coding. Comparatively, CA solutions require less coding. It is more powerful than the CA solutions, but you end up with coding in VB.Net or C#. Complex parameterization could be better from their side."
"I also find it difficult to add resources to the business roles because we have to use many options in One Manager for that. We have to add it to the IT shop so that the users can submit requests through the web portal, and we must generate that IT shop structure to add resources to the business. There is a lot of complexity in that."
"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
"The user interface can be a bit clunky. It could be more modern."
"[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing."
 

Pricing and Cost Advice

"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"Pricing is reasonable."
"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"Product pricing is based on users and connections. We did not have to pay more for additional features."
"Pricing and licensing are good, very aggressive."
"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"My clients have been using it for a long time now. They have looked at other products as well, so it seems worth the price."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"We are paying for premium support, which is expensive. However, we do receive very good, fast support."
"It is fairly priced because they provide all the features by default. That is why they charge a bit more than other vendors. I am not sure about the exact cost part, but One Identity is a little bit more expensive than IBM and other tools."
"It was okay for us. It was not too much for us. It was nearly the same as other products. It was not expensive."
"I believe the pricing is fair."
"One Identity Manager has a reasonable price point."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
Outsourcing Company
13%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business110
Midsize Enterprise35
Large Enterprise122
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What is your primary use case for ARCON Privileged Access Management?
Currently, I access our server through the R-Course application, which serves as a part of RDP, Remote ( /products/remote-reviews ) Desktop. However, I connect to my RDP server through the ARCON Pr...
What is your experience regarding pricing and costs for One Identity Manager?
The pricing and licensing for One Identity Manager are definitely enterprise-focused and can get expensive depending on the number of managed identities and integrations. The automation and governa...
What needs improvement with One Identity Manager?
Initial deployments are complex and require proper planning. Role mapping needs to be done very carefully. Integration with legacy applications takes more time and these areas could be improved. In...
What is your primary use case for One Identity Manager?
One Identity Manager is used for centralized user identity and access management, privileged account management, access governance, compliance, and auditing purposes. In one of our projects, One Id...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: May 2026.
896,803 professionals have used our research since 2012.