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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
Privileged Access Management (PAM) (8th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
138
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (3rd), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 2.6%, down 3.7% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Governance Administration (IGA), holds 11.0% mindshare, down 17.1% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
ARCON Privileged Access Management2.6%
CyberArk Privileged Access Manager11.2%
Delinea Secret Server5.0%
Other81.2%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Market Share Distribution
ProductMarket Share (%)
One Identity Manager11.0%
SailPoint Identity Security Cloud33.8%
Saviynt Identity Cloud19.0%
Other36.2%
Identity Governance Administration (IGA)
 

Featured Reviews

DS
System and DBA at a energy/utilities company with 1,001-5,000 employees
Enhanced security through session monitoring and activity recording
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has potentially stolen my credentials. It would provide a clearer picture of whether ARCON Privileged Access Management is accessed by an authentic user.
reviewer2538840 - PeerSpot reviewer
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
Highly flexible and stable, but lacks in many aspects and requires a strong partner
In terms of providing a single platform for enterprise-level administration and governance of users, data, and privileged accounts, One Identity is not yet there. One Identity recently bought OneLogin. They already had Safeguard and One Identity Manager. They have started integrating these three tools. I am also on the customer advisory board (CAB) of One Identity, so I have more insight into these things. I know that they started to integrate OneLogin and One Identity just recently. OneLogin is their access management tool. They use it for authentication and for SSO. It is a competitor for Entra and Okta, whereas Safeguard is competing with CyberArk, Delinea, and BeyondTrust. One Identity has indeed done good integration between their three products. However, the platform is not unified. You still need three URLs, which is not optimal. They are going there, but it will take them time. The second thing they are not yet good at is their SaaS offering. They are behind in the market. They started with something in Safeguard, but it is a pretty basic offering. It is still a new baby. They have Safeguard On Demand, but it is just a hosted PAM solution. I did PoC for Safeguard twice. This is how I know this, but I have not used it. As PAM, Safeguard is a good product, but it is not a full-featured PAM like CyberArk or BeyondTrust. They are lacking in that aspect. The integration between One Identity's products is similar to BMC's integration. I used to work with BMC products such as BMC Remedy ten years ago. I used to be an ITSM or Control-M guy. When BMC integrated its products, the integration was not well done. It was like two different entities trying to integrate with each other rather than one company giving you a fully-fledged platform. The same thing is happening with One Identity Manager at the moment. They are selling it as a unified platform, but in my opinion, it is not yet good. It is also not bad. There are things that I can take from it, but there is no complete picture. The problem nowadays is that vendors are getting into each other's areas. For example, CyberArk used to be just a PAM provider, so people would integrate with it, but now, CyberArk wants to do the identity bit. It has now become a competitor for other vendors, so they will stop integrating with it. SailPoint, at some point, stopped integrating with CyberArk. SailPoint and CyberArk's integration was good. This is what is happening in the market or between vendors. All of them are getting into each other's area. If you happen to buy another product from a competitor, you need to integrate it on your own. There is no integration plug-in concept between them. This is a bit hard for companies that already have a PAM and they want to buy a new IGA, for example, or vice versa. They are trying to shift towards an Angular-based platform for their web portal or for IT Shop. That has been very long overdue because they did not modernize their web portal for almost three versions. They are doing it, but there is no feature parity till version 9.3, which is the upcoming version. This is a problem. For example, data governance is not included in 9.2 if you want to upgrade, but if you do not upgrade, you lose support. They have these issues with the roadmap in general. They give you options, but they are not always the complete options. To me, it seems that this company is going to suffer in the long run. Another issue is that for admin requests, we have to configure the tool at least in seven different clients, which is unacceptable. We are in 2024, not in 1981 or 1985. Having seven clients for the same tool, or more, is just unheard of. To me, that is a very old design idea. I am on the newest version 9.2, and I am still doing that. To me, that is a big problem as an admin. The relationship with the customers is extremely bad. That is not a technical problem. That is a company problem. They tried to fix that, but it seems they failed. They do not have the personnel. They have a hiring problem. They now rely on partners. They are a type of company where the partner is more of a vendor to you as a client rather than the company itself. If you want to pick any solution by One Identity, you need a very strong partner with you. If you do not, you will struggle with this product's adoption, roadmap, vision, and implementation. We struggle a lot as a client. I have been there. I have seen that. It is not easy with them. One Identity is based in Europe. Our account manager at One Identity resigned in May and till now, just to show how bad they are, we do not know who our new account manager is. We are in August. Their Starling Connect roadmap or flagship is a failure. We had to withdraw from using it with SuccessFactors, for example. It had a lot of stability issues. Now, my understanding is better, but it caused a bad implementation, so we are not using it. They are not investing a lot in enhancing or extending Starling Connect. They are using Starling Connect as a propagation gateway to SaaS apps so that you have One Identity Manager on-prem talking to Starling Connect which is handling all SaaS apps. However, the roadmap for Starling Connect is not clear. Now that they have bought OneLogin, OneLogin can do that as well as an IAM tool. You can now bring any IAM or CIAM tool such as Entra, Okta, or OneLogin. They can be your propagation gateway. OneLogin and Starling Connect are competing products, and they need to unify them. They cannot have both products doing the same thing. When I discussed this with the head of engineering from their side, they were still defending having Starling Connect. I do not understand why because if you have a proper IAM such as Entra or Okta, that is your propagation gateway. That is it. You can do everything you want with it. You can merge the functionality, and that is it. You do not need Starling Connect. To me, this is confusing. You use a propagation gateway like Starling Connect because it has ready plug-ins to connect to SaaS apps and you do not need to create a custom connector every time. If you look at the number of apps that One Identity supports with Starling Connect, there are not more than 50, which is not a lot. There is a big difference when you compare it to Okta Marketplace or Entra Marketplace. You will immediately understand the difference. OneLogin's marketplace is better than Starling Connect, but OneLogin was not a part of One Identity before, so they had their own marketplace. Overall, the Starling Connect roadmap does not make sense to me. They need to remove the dependency on VB.NET for backend development and they need to unify the front end. If they are selling it as a unified product, they need to give me a unified UX. This is something I have mentioned to Mark Logan himself. This is how ServiceNow won over Remedy. Having a unified UX and being able to turn on or off a feature is better than trying to connect three or four different products with different contracts. To me, the main thing is that they need to modernize their application. Once we do that, making it SaaS is doable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The notification alert feature where the network admin gets notified of probable malicious activity is the most valuable feature."
"Technical support is good. I rate the technical support an eight out of ten."
"Overall, I would rate ARCON Privileged Access Management nine out of ten."
"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"100% compliant and you don't have to maintain ID management for each and every user."
"By manually keeping the user logs, we can understand and manage all the operationalized tasks."
"The most valuable feature is it is easy to use and the interface is intuitive."
"Logging, particularly screen recording for Windows RDP sessions. Also, command-logging for SSH sessions. This really helps us to see what commands/changes have been executed in a particular service at a given point of time, and by whom."
"Even without any customization, if you install it, configure it, it's ready... It's very powerful. Without any customization, it starts working."
"One Identity Manager connects SAP accounts to employee identities under governance. The connector from One Identity for SAP is the most powerful one in the market. This connector can touch all the levels of the objects in SAP. It can not only be connected to SAP ERP but also to SAP HANA, GRC, etc. One of the strengths of One Identity Manager is the SAP connector. You can touch a lot of the SAP environment and also have deep granularity."
"I would definitely recommend One Identity Manager."
"For multinational companies or those with various locations managing their identities and applications, it is very easy and very robust in nature."
"One Identity Manager simplifies user operations and provides security features, including automatic blocking of inactive accounts and timely access revocation."
"I consider their support to be very standard, relying on an email-based system."
"It has a lot of depth. It has advanced features. As a customer or as someone who is managing the solution, I like its self-service capabilities where it has lots of powers, and the users can select any reference users."
"Business roles are one way to help companies to identify job codes and position codes. It enables the grouping and automating of certain types of access for certain departments... Doing that in One Identity Manager is a very simple task and it is very well organized."
 

Cons

"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"ARCON Privileged Access Management is not a user-friendly solution, and the application flow from one screen to another is very complex."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online."
"I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks."
"The deployment process is a bit complex because no document is available."
"If you take Microsoft hypervisor - which comes with its own interface, its own web layer, etc. - something like that also requires privileged IDs. As per our institution policy now, everything has to come through ARCON. We have demanded that these kind of advanced features also should be there."
"Initially, there were some issues with .NET applications in Windows 10 systems."
"I would like to integrate automated testing with One Identity, and it would be great to have some support from the vendor on here."
"One Identity Manager SAS Safeguard Authentication has too many updates and change of revisions. Very soon the product that I have installed is not supported, meaning it's still functional and we can work with it, but if I have an incident, it's not responded to."
"The solution's intuitiveness requires almost a complete redesigning in terms of user experience."
"The tool to develop the web portal needs improvement."
"The support for DevOps could be improved with quick delivery cycles and multiple delivery streams."
"We take screenshots with the time stamp and give them to the auditors. That's cumbersome to do, even if we're only audited once or twice yearly. I take a screenshot and then show them the time to prove that the configuration is consistent. We have built-in processes to take regular screenshots and store them in a secure place for the auditors. It would be helpful if One Identity store the configuration details as a snapshot. It would also help with any rollbacks or change reviews that the organization might want to do."
"Because their company is so focused on just their tool and related technology, they can't support you much. At times, it becomes frustrating. While you are paying a little less than your competitors, you expect some support, compliance, or expertise from the company. If a certain load balancer is unable to handle your tool, you should know what load balancer would be perfect or what configuration you should use."
"End-user UI customization is difficult and requires some knowledge of proprietary Angular technology. Every time a customer asks us: "Hey, can we modify this form in the UI?" or "Can we integrate a new form?" it's difficult to do. It's possible and we usually do it, but coding form changes typically takes two to four weeks, depending on the changes."
 

Pricing and Cost Advice

"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"Pricing is reasonable."
"Pricing is low and licensing is flexible."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"One Identity Manager is fairly priced."
"The licensing cost is per user."
"The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."
"The price of One Identity Manager is cheaper than SailPoint."
"I am aware of the cost. For us, it is quite cost-efficient. We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it."
"It has helped to reduce customer costs."
"One Identity Manager is expensive."
"My clients have been using it for a long time now. They have looked at other products as well, so it seems worth the price."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise91
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
The licensing and setup cost is on the higher side, but it is delivering more features. The pricing is worth it.
What needs improvement with One Identity Manager?
One Identity Manager could be improved with more modern features such as artificial intelligence or faster workflow configuration for complex environments, expanded out-of-the-box integration with ...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Delinea and others in Privileged Access Management (PAM). Updated: February 2026.
882,813 professionals have used our research since 2012.