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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (8th)
One Identity Manager
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
105
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 4.1%, down 4.7% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Management (IM), holds 8.0% mindshare, up 7.5% since last year.
Privileged Access Management (PAM)
Identity Management (IM)
 

Featured Reviews

SarojMohapatra - PeerSpot reviewer
Mar 25, 2024
Offers good session monitoring and recording features
I use the solution in my company since the product is very good. In one of the use cases attached to the solution, I remember that an ID got locked after being unable to unlock the ID three or four times as per company policy. As per the organization's policy, if you try to run a password three or…
Vladislav Shapiro - PeerSpot reviewer
Oct 11, 2024
Offers a more comprehensive and streamlined view of user identities and access
One of the most valuable features is the ability for business people to input their knowledge about business processes directly into the product. It's a good tool for anyone familiar with business or technical administration. The shopping cart capability for requests and the catalog features were also initially valuable. It's the best product for providing an enterprise view of logically disconnected SAP accounts. Sometimes, it's doing better than the SAP IG, which probably got discontinued or will be. One Identity Manager helps us connect SAP accounts to employee identities under governance. It is critical because there's no such thing as just SAP, and you want to centralize. You have Active Directory, SAP, and all the cloud applications. Every product has its user accounts, and One Identity allows you to connect them all in one place. One Identity Manager provides IGA for the more difficult-to-manage aspects of SAP. It lets you do many different things and go as deep as you want. The solution has a whole library of specialized SAP workflows for provisioning. You can build a customized web interface that you can do whatever you want with. The out-of-the-box interface for administrators or anybody else can take a little time to understand. It depends on the user's maturity. You must understand what's happening before touching the product. If you have experience using Identity Manager or similar tools, it's highly intuitive. It has so many features that it takes time to adopt, but that's not because it's difficult. The business roles are fundamental to role-based access controls. If you don't know how to build roles, it's very hard to do. One of the advantages of this particular product is that you don't have to be a technical person to build the role. You can log in as a business owner with a newly created project and add entitlements, users, or criteria. You can do it manually or using a formula. It's easy to do without any code.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"100% compliant and you don't have to maintain ID management for each and every user."
"That dashboard is okay."
"It is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator."
"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"The video logs help us to identify any misuse of privileged accounts."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"The most valuable feature of ARCON Privileged Access Management is the recording of sessions. It has all the basic features we need to fulfill our use case."
"The initial setup was very simple. There was only one server we had to setup. We needed to store all the passwords, and a secure database is used."
"The most valuable features include the automated attestations or recertification... The time that people have to focus on their real jobs and not spend it doing recertifications is huge."
"The One Identity Manager's user-friendly interface allows for easy external identities and user account creation."
"I like One Identity's reporting features and the single sign-in option. Users can skip multiple logins. It also gives us a centralized system that lets us know about a user's access. This is an automated process. If a user leaves the company, One Identity will ensure their application access will be removed after a certain date. When the user joins a company, it ensures all privileges are created and active by the start date."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"The self-service functionality of One Identity Manager is arguably the most valuable feature."
"Nobody has to put people in AD groups by hand anymore. It goes automatically and that's very good. It's also very flexible. It's quite easy to customize and we have customized it a lot."
"One Identity is one of the most feature-rich platforms on the market. It covers every use case. The user interface has been improved, making it easier to make it look like what customers want. It's easier to customize than a lot of competition solutions. There are nearly a thousand built-in processes that you can edit and customize according to your needs."
"The main benefit of One Identity is process management. Processes are easier to handle. With the police, if a forensic editor or examiner goes to the field and gets all the data, he would need to go to another office with his flash drive and all of those devices."
 

Cons

"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"It should support the SQL Always On platform with FQDN name instead of IP."
"For the in-house built applications, they need to provide good, solid access through their portal."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"This product is lacking in terms of dashboarding analytics and should have user behavior analytics. It should also have better dashboarding for executive management and security managers, which this product is missing."
"If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required."
"We would like the product to integrate with ServiceNow, since One Identity Manager and ServiceNow are two of our better tools."
"The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult."
"Their support is inadequate."
"The product is quite scalable, except for the database which is not highly available. This is where scalability could be improved."
"Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"It is particularly slow if you are using it in a large organization."
"We are trying to get rid stability issues from the legacy version. We are now implementing version 8.2, which is so much better than version 6."
 

Pricing and Cost Advice

"The pricing and licensing model is very economical."
"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"The solution’s pricing is neither cheap nor expensive."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"We have a subscription to use this solution."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"Product pricing is based on users and connections. We did not have to pay more for additional features."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"It has helped to reduce customer costs."
"The pricing is okay."
"It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation."
"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."
"The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."
"The licensing for One Identity Manager is per user, per carbon life, specifically, it's per people, and not a per-identity licensing model. For example, if I have two hundred people, or if I have someone with several identities, I'm only paying for it once. I don't remember the exact cost of One Identity Manager because I wasn't the one who paid for the license."
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Top Industries

By visitors reading reviews
Educational Organization
62%
Computer Software Company
8%
Financial Services Firm
4%
Retailer
3%
Computer Software Company
18%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
The solution could be more stable as we've encountered bugs and issues. I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks. T...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is priced in the middle range but offers good value due to lower implementation time compared to competitors. Total cost of ownership is crucial where the main expense is in im...
What needs improvement with One Identity Manager?
The client application should transition to a web-based interface to improve administration flexibility. Improvements are also needed in the analytics, peer comparison, and recommendation features,...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager, Dell One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: November 2024.
814,649 professionals have used our research since 2012.