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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
Privileged Access Management (PAM) (8th)
One Identity Manager
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
119
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 4.0%, down 4.3% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Management (IM), holds 6.1% mindshare, down 7.0% since last year.
Privileged Access Management (PAM)
Identity Management (IM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Ranjan Mishra - PeerSpot reviewer
Enables our organization to manage accounts across multiple target systems from a central identity management solution
The One Identity Manager web portal needs simplification. While a new Angular portal was introduced with version 8.2, the knowledge base lacks sufficient information and resources. Even with an Angular developer or a One Identity specialist, a knowledge gap exists due to the combination of AngularJS and One Identity schema expertise required. This makes it difficult to find resources that can effectively utilize the portal, highlighting the need for a more user-friendly interface. One Identity Manager currently offers Long Term Support only for version 9.0. All other versions have a two-year lifecycle with extended support. For organizations managing a complex environment with numerous connected systems, users, and assignments, upgrading every two years is impractical. Extending support for regular versions by one or two years would benefit clients in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"Recording all videos of commands entered into devices is highly valuable."
"The user interface, overall, is really good. If I have some 20 servers in my ID, I can easily see for which servers I have read-only access, for which servers I have prompt-access, and for which servers I have server admin access."
"It was very easy for us to move this application and database from on-premise to cloud, as well as configure new things, such as load balancing. The product is very compatible."
"The initial setup was very simple. There was only one server we had to setup. We needed to store all the passwords, and a secure database is used."
"The deployment process for the solution was easy...The solution's technical support team was good."
"That dashboard is okay."
"The initial setup is very straightforward. It's not complex at all."
"It is a flexible because it is customizable. It allows you to build anything on top of it."
"It is highly customizable, a feature that influenced our company's decision. We can easily customize it."
"It brings simplicity into complex matters."
"The connection with multiple systems is what makes it flexible. We can create the accounts flexibly, enabling access to other systems. In addition to Active Directory, it can extend to SAP, to Salesforce, to Office 365, etc."
"My favorite feature is the ease of customization. You can change, optimize, and update it at your convenience. I haven't seen that in many other products available."
"One Identity Manager is very customizable to meet customer requirements."
"At the time of the onboarding, this is solution that we have interfacing with HR. On the same day an employee is hired, an account is created and available for the manager when the end user arrives. The opposite is true. The moment employment is terminated, the same day everything is disabled, then later deleted."
"This solution is quite flexible. We have a lot of customization since we have our own business processes."
 

Cons

"The auto-password change feature which was recently added. It is supposed to change the password. However, in some cases, while changing the password, it has caused me to lose to connection due to network-related issues or something similar. What we need to have is a type of log for failure of password change."
"It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox."
"One thing which needs improvement is where it is keeping video logs of Windows Servers, whatever activities are being carried out by the administrator. Because Windows logs are a video, they are unsearchable, so if you need to search for a specific administrator and what he has done on a server, right now you need to go through different video logs of that particular timeframe. I think they are coming up with an additional feature where in it can be indexed and can be searchable."
"Bulk password automation is not available in ARCON when compared to other products."
"For the in-house built applications, they need to provide good, solid access through their portal."
"I would like to see a "wild card" kind of a feature or something that would enable us to search the video."
"Initially, there were some issues with .NET applications in Windows 10 systems."
"I would like for it to be dependent on Windows as opposed to Linux."
"The customization process should be simplified."
"It should be able to give a client version of the product, rather than just a web-portal."
"The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."
"What is missing is a mobile user interface for the end-users so that they can do simple things on their mobile phones on the go. The time it takes to synchronize a large target system is often significant, often taking multiple hours."
"One Identity has a self-service portal but many customers need a helpdesk where they can go in and request. To make that happen we need to do a lot of customization. Maybe that could be improved..."
"The user experience is good, but it can be improved. There are a lot of features in the administration part, and they need better documentation. For example, they need to explain the main reason for a feature, and what the tables are in the database. It needs better documentation about all the features that are in the solution."
"A tool called Analyzer is included to assist with birthright generation. The tool isn't very user-friendly."
"The Metamodel is not developer-friendly, and the web designer customization could be simplified."
 

Pricing and Cost Advice

"The solution’s pricing is neither cheap nor expensive."
"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"We have a subscription to use this solution."
"ARCON Privileged Access Management's pricing is reasonable."
"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"The pricing and licensing model is very economical."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"It's costlier that some other products, and there is nothing that fits every solution."
"One Identity is cost-efficient from a licensing perspective. However, one drawback is that it's expensive on the hardware side for the customer to set up. One Identity's professional services team recommends various components. They lose some of the cost advantage because the hardware is expensive and requires maintenance."
"The pricing is okay."
"One Identity Manager is fairly priced."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"We are paying for premium support, which is expensive. However, we do receive very good, fast support."
"Prices in Turkey are high due to inflation, a challenge we've heard about from our customers."
"I believe the pricing is fair."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
18%
Financial Services Firm
7%
Government
6%
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is positioned as a premium product. It falls between middle and high in terms of cost, approximately a six to seven if ten is expensive.
What needs improvement with One Identity Manager?
The user experience has been a concern in the past, particularly with the web interface, but improvements are expected with the transition to Angular. The support from One Identity is very poor. Th...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: June 2025.
861,524 professionals have used our research since 2012.