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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
Privileged Access Management (PAM) (8th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
130
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 3.0%, down 3.7% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Management (IM), holds 4.8% mindshare, down 6.9% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
ARCON Privileged Access Management3.0%
CyberArk Privileged Access Manager11.6%
WALLIX Bastion5.1%
Other80.3%
Privileged Access Management (PAM)
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
One Identity Manager4.8%
SailPoint Identity Security Cloud14.6%
Microsoft Entra ID9.3%
Other71.3%
Identity Management (IM)
 

Featured Reviews

DS
System and DBA at a energy/utilities company with 1,001-5,000 employees
Enhanced security through session monitoring and activity recording
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has potentially stolen my credentials. It would provide a clearer picture of whether ARCON Privileged Access Management is accessed by an authentic user.
reviewer2538840 - PeerSpot reviewer
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
Highly flexible and stable, but lacks in many aspects and requires a strong partner
In terms of providing a single platform for enterprise-level administration and governance of users, data, and privileged accounts, One Identity is not yet there. One Identity recently bought OneLogin. They already had Safeguard and One Identity Manager. They have started integrating these three tools. I am also on the customer advisory board (CAB) of One Identity, so I have more insight into these things. I know that they started to integrate OneLogin and One Identity just recently. OneLogin is their access management tool. They use it for authentication and for SSO. It is a competitor for Entra and Okta, whereas Safeguard is competing with CyberArk, Delinea, and BeyondTrust. One Identity has indeed done good integration between their three products. However, the platform is not unified. You still need three URLs, which is not optimal. They are going there, but it will take them time. The second thing they are not yet good at is their SaaS offering. They are behind in the market. They started with something in Safeguard, but it is a pretty basic offering. It is still a new baby. They have Safeguard On Demand, but it is just a hosted PAM solution. I did PoC for Safeguard twice. This is how I know this, but I have not used it. As PAM, Safeguard is a good product, but it is not a full-featured PAM like CyberArk or BeyondTrust. They are lacking in that aspect. The integration between One Identity's products is similar to BMC's integration. I used to work with BMC products such as BMC Remedy ten years ago. I used to be an ITSM or Control-M guy. When BMC integrated its products, the integration was not well done. It was like two different entities trying to integrate with each other rather than one company giving you a fully-fledged platform. The same thing is happening with One Identity Manager at the moment. They are selling it as a unified platform, but in my opinion, it is not yet good. It is also not bad. There are things that I can take from it, but there is no complete picture. The problem nowadays is that vendors are getting into each other's areas. For example, CyberArk used to be just a PAM provider, so people would integrate with it, but now, CyberArk wants to do the identity bit. It has now become a competitor for other vendors, so they will stop integrating with it. SailPoint, at some point, stopped integrating with CyberArk. SailPoint and CyberArk's integration was good. This is what is happening in the market or between vendors. All of them are getting into each other's area. If you happen to buy another product from a competitor, you need to integrate it on your own. There is no integration plug-in concept between them. This is a bit hard for companies that already have a PAM and they want to buy a new IGA, for example, or vice versa. They are trying to shift towards an Angular-based platform for their web portal or for IT Shop. That has been very long overdue because they did not modernize their web portal for almost three versions. They are doing it, but there is no feature parity till version 9.3, which is the upcoming version. This is a problem. For example, data governance is not included in 9.2 if you want to upgrade, but if you do not upgrade, you lose support. They have these issues with the roadmap in general. They give you options, but they are not always the complete options. To me, it seems that this company is going to suffer in the long run. Another issue is that for admin requests, we have to configure the tool at least in seven different clients, which is unacceptable. We are in 2024, not in 1981 or 1985. Having seven clients for the same tool, or more, is just unheard of. To me, that is a very old design idea. I am on the newest version 9.2, and I am still doing that. To me, that is a big problem as an admin. The relationship with the customers is extremely bad. That is not a technical problem. That is a company problem. They tried to fix that, but it seems they failed. They do not have the personnel. They have a hiring problem. They now rely on partners. They are a type of company where the partner is more of a vendor to you as a client rather than the company itself. If you want to pick any solution by One Identity, you need a very strong partner with you. If you do not, you will struggle with this product's adoption, roadmap, vision, and implementation. We struggle a lot as a client. I have been there. I have seen that. It is not easy with them. One Identity is based in Europe. Our account manager at One Identity resigned in May and till now, just to show how bad they are, we do not know who our new account manager is. We are in August. Their Starling Connect roadmap or flagship is a failure. We had to withdraw from using it with SuccessFactors, for example. It had a lot of stability issues. Now, my understanding is better, but it caused a bad implementation, so we are not using it. They are not investing a lot in enhancing or extending Starling Connect. They are using Starling Connect as a propagation gateway to SaaS apps so that you have One Identity Manager on-prem talking to Starling Connect which is handling all SaaS apps. However, the roadmap for Starling Connect is not clear. Now that they have bought OneLogin, OneLogin can do that as well as an IAM tool. You can now bring any IAM or CIAM tool such as Entra, Okta, or OneLogin. They can be your propagation gateway. OneLogin and Starling Connect are competing products, and they need to unify them. They cannot have both products doing the same thing. When I discussed this with the head of engineering from their side, they were still defending having Starling Connect. I do not understand why because if you have a proper IAM such as Entra or Okta, that is your propagation gateway. That is it. You can do everything you want with it. You can merge the functionality, and that is it. You do not need Starling Connect. To me, this is confusing. You use a propagation gateway like Starling Connect because it has ready plug-ins to connect to SaaS apps and you do not need to create a custom connector every time. If you look at the number of apps that One Identity supports with Starling Connect, there are not more than 50, which is not a lot. There is a big difference when you compare it to Okta Marketplace or Entra Marketplace. You will immediately understand the difference. OneLogin's marketplace is better than Starling Connect, but OneLogin was not a part of One Identity before, so they had their own marketplace. Overall, the Starling Connect roadmap does not make sense to me. They need to remove the dependency on VB.NET for backend development and they need to unify the front end. If they are selling it as a unified product, they need to give me a unified UX. This is something I have mentioned to Mark Logan himself. This is how ServiceNow won over Remedy. Having a unified UX and being able to turn on or off a feature is better than trying to connect three or four different products with different contracts. To me, the main thing is that they need to modernize their application. Once we do that, making it SaaS is doable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"That dashboard is okay."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"Recording all videos of commands entered into devices is highly valuable."
"The session management capabilities are helpful. The session recording feature for system handling is good. It also eliminates the need to open many ports for end-users, simplifying access."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"The video logs help us to identify any misuse of privileged accounts."
"The best part of this product is the administrator convenience. The portal is very user-friendly. An administrator can use it very easily."
"They don't just stick to a base version; instead, they actively enhance and improve it based on client feedback and industry trends."
"Mapping roles to users is a seamless experience that offers a lot of leverage in terms of speed and compliance, making it a very useful feature."
"The best feature of this solution is its flexibility to be customized. It is like a framework. You can customize it very far from its core functionality, and it will still work."
"The best feature is that it's customizable. For example, we can create any kind of product or custom service within an IT shop and customize it the way our customers need it. For the customers, it's the best. They are happy with it."
"The most valuable feature of One Identity Manager is it simplifies user-account provisioning and administration. One Identity offers a comprehensive range of solutions that cater to almost every aspect of the identity and access management domain."
"My favorite feature is the ease of customization. You can change, optimize, and update it at your convenience. I haven't seen that in many other products available."
"It is very comprehensive. There are a lot of features in the product. The strong points are that you can model your organization in One Identity Manager and create roles."
"I like the solution since it is very flexible, and I can basically do everything that I like and need with it."
"One Identity Manager provides a wide range of features that enable connection to numerous target systems."
 

Cons

"If you take Microsoft hypervisor - which comes with its own interface, its own web layer, etc. - something like that also requires privileged IDs. As per our institution policy now, everything has to come through ARCON. We have demanded that these kind of advanced features also should be there."
"We would like to see support for privileged accounts used in web-based systems like Blue Coat Secure Web Gateway, VMware ESXI management tools, etc."
"Scalability could be improved."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"There is often a slow response when logging into routers, switches, or servers compared to direct access."
"I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks."
"The usability should be expanded to other browsers like Chrome and Firefox."
"The deployment process is a bit complex because no document is available."
"There is no out-of-the-box or very easy way to configure processes to manage non-human accounts. The functionalities that we have built are totally customized on top of what One Identity provided out of the box. It would have been nice to see some out-of-the-box or plug-and-play features available for it."
"Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions."
"They could improve the support. Sometimes, you make a service request and don't get an answer. Then, sometimes, we don't get a response that we want, and it's frustrating."
"I would like One Identity Manager to offer an easier way for users to learn to use their new features."
"Using dynamic business roles can degrade the performance of One Identity Manager."
"[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing."
"The support for DevOps could be improved with quick delivery cycles and multiple delivery streams."
"I would like to have more advanced features and reporting added to One Identity Manager."
 

Pricing and Cost Advice

"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"The solution’s pricing is neither cheap nor expensive."
"Pricing is reasonable."
"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."
"Its price is okay."
"I believe the pricing is fair."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
"One Identity Manager is priced in the middle range but offers good value due to lower implementation time compared to competitors. Total cost of ownership is crucial where the main expense is in implementation, not licensing."
"One Identity Manager's pricing is reasonable."
"It was okay for us. It was not too much for us. It was nearly the same as other products. It was not expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise16
Large Enterprise85
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
We use multiple tools in tandem for better security. The procurement and licensing process can indeed be complex. My experience was decent, with no major problems during procurement or licensing; i...
What needs improvement with One Identity Manager?
One Identity Manager's documentation is something they can improve, and I believe much of this is related to translation since it is a German company. Access to documentation and finding answers on...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Delinea and others in Privileged Access Management (PAM). Updated: December 2025.
879,711 professionals have used our research since 2012.