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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
Privileged Access Management (PAM) (5th)
One Identity Manager
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
119
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 3.6%, down 4.5% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Management (IM), holds 6.4% mindshare, up 6.2% since last year.
Privileged Access Management (PAM)
Identity Management (IM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Dnyandev Garad - PeerSpot reviewer
Offers a user-friendly experience with an intuitive interface and makes customization a breeze
With centralized user management, data is effortlessly pulled from various systems like SOAR and HR, simplifying user creation and data maintenance. This allows for easy user editing, role assignment based on HR attributes or department affiliation, and streamlined account allocation based on review levels, departments, or the entire organizational structure. Our Access Control in One Identity Manager is 99 percent automated saving us nearly 100 percent of our time. One Identity Manager simplifies SAP administration by providing a centralized view of even logically disconnected SAP accounts. It offers a flexible helpdesk approach. We can either leverage its built-in model or create our own UI accessible to specific teams based on their applications. This ensures each team sees only relevant tickets for their area, streamlining access management for disconnected applications. One Identity Manager can connect SAP accounts to employee identities under governance. One Identity Manager simplifies Identity Governance and Administration for SAP, a complex system to manage in this regard. It empowers us to effectively manage SAP profiles, roles, and groups, ensuring their proper assignment to corresponding SAP accounts. The solution delivers SAP-specialized workflows and business logic. One Identity Manager integrates with its Privilege Access Management solution to provide more granular control. This means we can define different account types within One Identity Manager, such as normal, admin, and privileged accounts. By assigning privileged access only to designated accounts, we can restrict access and permissions and enhance overall security control. One Identity Manager offers a user-friendly experience with an intuitive interface. It even provides a webshop for end users, allowing them to easily request new roles or accounts in various systems with a simple two-click process. Having the right resources makes customization a breeze. While understanding customer needs and translating them into technical specifications requires some processing upfront, One Identity's suite of tools simplifies the actual back-end work. From drag-and-drop interfaces for workflows and reports to scripting and C# coding supported by existing SDKs, customization options cater to all users. This dynamic application provisioning solution uses business roles to map our company's organizational structure. In other words, access to applications is determined solely by our assigned role within the company hierarchy. This role-based approach ensures users only receive the permissions they need based on their specific function, preventing unnecessary access. One Identity Manager streamlines our cloud governance by providing a centralized platform to manage user access permissions across all connected cloud applications. This eliminates the need for individual provisioning for each app, ensuring efficient authorization control. We have significantly improved our compliance posture with One Identity Manager. Previously, auditors identified numerous findings during manual audits, requiring extensive time and resources to address. With One Identity Manager, we've automated the onboarding, offboarding, and joiner processes, achieving a 95 percent closure rate on audit points. This centralized solution streamlines the auditor experience, allowing them to efficiently obtain information from the IAM team, saving both the organization and auditors valuable time. We have minimized inconsistencies in how our governance policies are applied across test, development, and production environments. One Identity Manager helps us create a privileged governance stance to close the security gap between privileged users and standard users by managing those accounts separately. This segregation prevents unauthorized access, as standard accounts cannot hold privileged rights and vice versa. This clear separation helps to close the security gap between these user types. One Identity Manager streamlines our procurement and licensing processes, allowing our initially large operations team to focus on more strategic tasks. By automating license management for connected applications like SAP and Azure Active Directory, the solution eliminates the risk of human error – forgotten access removals for unused licenses are a thing of the past. Now, licenses are automatically assigned and reclaimed based on user activity, ensuring efficient resource allocation. This means new hires receive immediate access, and vacated licenses become readily available, freeing the operations team from manual license management headaches. One Identity Manager streamlines application access decisions by automating the provisioning and de-provisioning of user access based on HR data. This eliminates manual intervention and delays for both HR and department personnel. When an employee changes departments, their access permissions are automatically updated in the identity management system, granting them the necessary tools to perform their new duties immediately. It also streamlines the automation of identity and access controls, making it easier to implement a zero-trust security model where every user and device is verified before granting access. While our audit processes were once cumbersome, requiring auditors to chase down reports from individual SAP administrators, everything is now centralized. One Identity Manager stores all application and database information in a single location, streamlining reconciliation efforts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is excellent."
"It is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator."
"One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments."
"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"Previously, we had to go through some effort to change the credentials of our devices. The process was subject to human error... For things like managing credentials, some kind of register had to be maintained. With the Password Vault of ARCON, all these processes are automated. The credentials are changed, as per the schedule. The information is encrypted, kept in our vault, and sent to all the email addresses within the ARCON solution itself."
"100% compliant and you don't have to maintain ID management for each and every user."
"The best part of this product is the administrator convenience. The portal is very user-friendly. An administrator can use it very easily."
"The deployment process for the solution was easy...The solution's technical support team was good."
"One Identity Manager requires no maintenance; once deployed, it can be used for any required purpose and then closed."
"The One Identity birthright process has helped generate user accounts more accurately and quickly."
"You can scale it quite big, which is good. It has good sizing."
"It is very powerful and flexible. It works at a very high level, but it can also be tailored as per needs."
"One Identity Manager is more scalable and customizable than other products I have worked on, and user customization isn't as complicated. Defender, One Identity's PAM solution, is useful for rotating passwords in the developer's evolving facilities."
"It brings simplicity into complex matters."
"One Identity Manager's account creation feature stands out as its most valuable functionality."
"My favorite feature is the ease of customization. You can change, optimize, and update it at your convenience. I haven't seen that in many other products available."
 

Cons

"It should support the SQL Always On platform with FQDN name instead of IP."
"I would like to see a "wild card" kind of a feature or something that would enable us to search the video."
"I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks."
"This product is lacking in terms of dashboarding analytics and should have user behavior analytics. It should also have better dashboarding for executive management and security managers, which this product is missing."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox."
"Because their company is so focused on just their tool and related technology, they can't support you much. At times, it becomes frustrating. While you are paying a little less than your competitors, you expect some support, compliance, or expertise from the company. If a certain load balancer is unable to handle your tool, you should know what load balancer would be perfect or what configuration you should use."
"The support for DevOps could be improved with quick delivery cycles and multiple delivery streams."
"It should be able to give a client version of the product, rather than just a web-portal."
"They have bad support. Sometimes, they're fast, and sometimes not. They have 24-hour support, so when you message them, they try to fix their problems. One Identity can give you a technical engineer who can guide you through what to do or give you custom scripts for a problem."
"Their technical support's attitude is a bit strange. Quite often, we have to prove that there is a problem with the product rather than having them prove that there is not a problem with the product."
"There is an area for improvement when it comes to intuitiveness. It has the ability to manage everything and does that fairly well, but that also causes a risk of drowning end-users in complexity."
"It is particularly slow if you are using it in a large organization."
"A tool called Analyzer is included to assist with birthright generation. The tool isn't very user-friendly."
 

Pricing and Cost Advice

"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"The product's pricing is a good value. It's appropriately priced. The product has all the required features. It doesn't work in some of the areas but, right now overall, it's pretty good."
"The pricing and licensing model is very economical."
"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"Pricing and licensing are good, very aggressive."
"The cost of this product is very cheap, comparatively in the global market."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"It has helped to reduce customer costs."
"We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase."
"One Identity Manager's pricing is reasonable."
"It was okay for us. It was not too much for us. It was nearly the same as other products. It was not expensive."
"Its price is okay."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"One Identity Manager is fairly priced."
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Top Industries

By visitors reading reviews
Educational Organization
58%
Computer Software Company
10%
Financial Services Firm
4%
Retailer
3%
Computer Software Company
17%
Financial Services Firm
15%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is positioned as a premium product. It falls between middle and high in terms of cost, approximately a six to seven if ten is expensive.
What needs improvement with One Identity Manager?
The user experience has been a concern in the past, particularly with the web interface, but improvements are expected with the transition to Angular. The support from One Identity is very poor. Th...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: April 2025.
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