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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
Privileged Access Management (PAM) (8th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
138
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (3rd), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 2.6%, down 3.7% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Governance Administration (IGA), holds 11.0% mindshare, down 17.1% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
ARCON Privileged Access Management2.6%
CyberArk Privileged Access Manager11.2%
Delinea Secret Server5.0%
Other81.2%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Market Share Distribution
ProductMarket Share (%)
One Identity Manager11.0%
SailPoint Identity Security Cloud33.8%
Saviynt Identity Cloud19.0%
Other36.2%
Identity Governance Administration (IGA)
 

Featured Reviews

DS
System and DBA at a energy/utilities company with 1,001-5,000 employees
Enhanced security through session monitoring and activity recording
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has potentially stolen my credentials. It would provide a clearer picture of whether ARCON Privileged Access Management is accessed by an authentic user.
reviewer2538840 - PeerSpot reviewer
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
Highly flexible and stable, but lacks in many aspects and requires a strong partner
In terms of providing a single platform for enterprise-level administration and governance of users, data, and privileged accounts, One Identity is not yet there. One Identity recently bought OneLogin. They already had Safeguard and One Identity Manager. They have started integrating these three tools. I am also on the customer advisory board (CAB) of One Identity, so I have more insight into these things. I know that they started to integrate OneLogin and One Identity just recently. OneLogin is their access management tool. They use it for authentication and for SSO. It is a competitor for Entra and Okta, whereas Safeguard is competing with CyberArk, Delinea, and BeyondTrust. One Identity has indeed done good integration between their three products. However, the platform is not unified. You still need three URLs, which is not optimal. They are going there, but it will take them time. The second thing they are not yet good at is their SaaS offering. They are behind in the market. They started with something in Safeguard, but it is a pretty basic offering. It is still a new baby. They have Safeguard On Demand, but it is just a hosted PAM solution. I did PoC for Safeguard twice. This is how I know this, but I have not used it. As PAM, Safeguard is a good product, but it is not a full-featured PAM like CyberArk or BeyondTrust. They are lacking in that aspect. The integration between One Identity's products is similar to BMC's integration. I used to work with BMC products such as BMC Remedy ten years ago. I used to be an ITSM or Control-M guy. When BMC integrated its products, the integration was not well done. It was like two different entities trying to integrate with each other rather than one company giving you a fully-fledged platform. The same thing is happening with One Identity Manager at the moment. They are selling it as a unified platform, but in my opinion, it is not yet good. It is also not bad. There are things that I can take from it, but there is no complete picture. The problem nowadays is that vendors are getting into each other's areas. For example, CyberArk used to be just a PAM provider, so people would integrate with it, but now, CyberArk wants to do the identity bit. It has now become a competitor for other vendors, so they will stop integrating with it. SailPoint, at some point, stopped integrating with CyberArk. SailPoint and CyberArk's integration was good. This is what is happening in the market or between vendors. All of them are getting into each other's area. If you happen to buy another product from a competitor, you need to integrate it on your own. There is no integration plug-in concept between them. This is a bit hard for companies that already have a PAM and they want to buy a new IGA, for example, or vice versa. They are trying to shift towards an Angular-based platform for their web portal or for IT Shop. That has been very long overdue because they did not modernize their web portal for almost three versions. They are doing it, but there is no feature parity till version 9.3, which is the upcoming version. This is a problem. For example, data governance is not included in 9.2 if you want to upgrade, but if you do not upgrade, you lose support. They have these issues with the roadmap in general. They give you options, but they are not always the complete options. To me, it seems that this company is going to suffer in the long run. Another issue is that for admin requests, we have to configure the tool at least in seven different clients, which is unacceptable. We are in 2024, not in 1981 or 1985. Having seven clients for the same tool, or more, is just unheard of. To me, that is a very old design idea. I am on the newest version 9.2, and I am still doing that. To me, that is a big problem as an admin. The relationship with the customers is extremely bad. That is not a technical problem. That is a company problem. They tried to fix that, but it seems they failed. They do not have the personnel. They have a hiring problem. They now rely on partners. They are a type of company where the partner is more of a vendor to you as a client rather than the company itself. If you want to pick any solution by One Identity, you need a very strong partner with you. If you do not, you will struggle with this product's adoption, roadmap, vision, and implementation. We struggle a lot as a client. I have been there. I have seen that. It is not easy with them. One Identity is based in Europe. Our account manager at One Identity resigned in May and till now, just to show how bad they are, we do not know who our new account manager is. We are in August. Their Starling Connect roadmap or flagship is a failure. We had to withdraw from using it with SuccessFactors, for example. It had a lot of stability issues. Now, my understanding is better, but it caused a bad implementation, so we are not using it. They are not investing a lot in enhancing or extending Starling Connect. They are using Starling Connect as a propagation gateway to SaaS apps so that you have One Identity Manager on-prem talking to Starling Connect which is handling all SaaS apps. However, the roadmap for Starling Connect is not clear. Now that they have bought OneLogin, OneLogin can do that as well as an IAM tool. You can now bring any IAM or CIAM tool such as Entra, Okta, or OneLogin. They can be your propagation gateway. OneLogin and Starling Connect are competing products, and they need to unify them. They cannot have both products doing the same thing. When I discussed this with the head of engineering from their side, they were still defending having Starling Connect. I do not understand why because if you have a proper IAM such as Entra or Okta, that is your propagation gateway. That is it. You can do everything you want with it. You can merge the functionality, and that is it. You do not need Starling Connect. To me, this is confusing. You use a propagation gateway like Starling Connect because it has ready plug-ins to connect to SaaS apps and you do not need to create a custom connector every time. If you look at the number of apps that One Identity supports with Starling Connect, there are not more than 50, which is not a lot. There is a big difference when you compare it to Okta Marketplace or Entra Marketplace. You will immediately understand the difference. OneLogin's marketplace is better than Starling Connect, but OneLogin was not a part of One Identity before, so they had their own marketplace. Overall, the Starling Connect roadmap does not make sense to me. They need to remove the dependency on VB.NET for backend development and they need to unify the front end. If they are selling it as a unified product, they need to give me a unified UX. This is something I have mentioned to Mark Logan himself. This is how ServiceNow won over Remedy. Having a unified UX and being able to turn on or off a feature is better than trying to connect three or four different products with different contracts. To me, the main thing is that they need to modernize their application. Once we do that, making it SaaS is doable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is it is easy to use and the interface is intuitive."
"With this log available, we can drill down to the activities performed by the people within our kiosk. There is a great feature where in the case of Unix servers, we have our own text-based logs. In the case of Window's server, we cannot create a text-based log, so our kiosk takes the screenshot or picture of the screen when I am working. It does this every three seconds."
"The video logs help us to identify any misuse of privileged accounts."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"Logging, particularly screen recording for Windows RDP sessions. Also, command-logging for SSH sessions. This really helps us to see what commands/changes have been executed in a particular service at a given point of time, and by whom."
"Video and audio logs are there for any activities that the privileged admin carries out."
"The technical support is excellent."
"Previously, we had to go through some effort to change the credentials of our devices. The process was subject to human error... For things like managing credentials, some kind of register had to be maintained. With the Password Vault of ARCON, all these processes are automated. The credentials are changed, as per the schedule. The information is encrypted, kept in our vault, and sent to all the email addresses within the ARCON solution itself."
"I like how One Identity Manager is designed. We can control granular-level permissions. Compared to SailPoint and CyberArk, we can go granular in the access levels. We can control it at the table, column, and database levels. That's the power of One Identity."
"One Identity Manager helps achieve an identity-centric Zero Trust model."
"Since implementing this product, we have reduced manual provisioning errors by thirty percent, cut down onboarding and offboarding time by forty percent, and completed our access reviews faster than twenty percent, which has improved our compliance reporting and freed our team to focus on proactive security tasks across multiple client environments."
"The most valuable feature of One Identity Manager is its object-oriented architecture."
"One Identity Manager provides a wide range of features that enable connection to numerous target systems."
"In One Identity Manager, I appreciate the Synchronization Editor for onboarding different target system applications."
"The most valuable feature for me is the built-in security, which is the best that I have seen."
"The business role management feature is pretty good because we have a lot of dynamic roles, and you can configure it with the filters."
 

Cons

"The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online."
"I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks."
"The deployment process is a bit complex because no document is available."
"The solution lacks to offer a governance mechanism for operational technology assets."
"Scalability could be improved."
"If you take Microsoft hypervisor - which comes with its own interface, its own web layer, etc. - something like that also requires privileged IDs. As per our institution policy now, everything has to come through ARCON. We have demanded that these kind of advanced features also should be there."
"Sometimes it gets stuck between servers and I would like to see this improved in the future."
"We expect improvement in the dashboards to provide visibility of password compliance status, whenever a password is opened from the vault. Also, flexibility to customize the live dashboard."
"The migration from one version to another requires a huge amount of effort. The user interface could be modernized. The old one is outdated and will be completely deprecated next year."
"The documentation is poor. For example, the synchronization editor has a lot of things happening, but there's just a description. If you want to do something specific with that like create custom views, they just say go to the extension and select the UUID. However, if we don't have a UUID for this view, it will not work. That isn't in the documentation."
"The policy and role management features are a bit hard to scale. The whole model for who can do what and how to set it up is not so well-governed for a larger organization. The demos are always shown for a 100 or a 1000 people, but when it is a large number, it is quite difficult to maintain."
"One Identity Manager needs to come up with many more out-of-the-box connectors, similar to Workday and ServiceNow."
"The web portal can be a bit muggy at times. This is one of the key complaints from our customers."
"The client application should transition to a web-based interface to improve administration flexibility. Improvements are also needed in the analytics, peer comparison, and recommendation features, as these areas were added later and require more development. More flexibility in the portal is needed for multi-tenant environments."
"The user experience is good, but it can be improved. There are a lot of features in the administration part, and they need better documentation. For example, they need to explain the main reason for a feature, and what the tables are in the database. It needs better documentation about all the features that are in the solution."
"The framework is robust and flexible, allowing companies to easily adopt and extend the schema as needed."
 

Pricing and Cost Advice

"The product's pricing is a good value. It's appropriately priced. The product has all the required features. It doesn't work in some of the areas but, right now overall, it's pretty good."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"Pricing is reasonable."
"The pricing and licensing model is very economical."
"ARCON Privileged Access Management's pricing is reasonable."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"The cost of this product is very cheap, comparatively in the global market."
"We have a subscription to use this solution."
"One Identity Manager is expensive."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"The price of One Identity Manager is cheaper than SailPoint."
"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
"I am aware of the cost. For us, it is quite cost-efficient. We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it."
"One Identity Manager is fairly priced."
"One Identity Manager is priced in the middle range but offers good value due to lower implementation time compared to competitors. Total cost of ownership is crucial where the main expense is in implementation, not licensing."
"One Identity Manager is cost-efficient."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise91
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
My experience with pricing, setup cost, and licensing regarding One Identity Manager is that it does not have public list prices. Costs are usually customized based on our organization size, deploy...
What needs improvement with One Identity Manager?
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could al...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Delinea and others in Privileged Access Management (PAM). Updated: February 2026.
882,886 professionals have used our research since 2012.