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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
Privileged Access Management (PAM) (12th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
184
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 2.2%, down 4.2% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Governance Administration (IGA), holds 10.9% mindshare, down 14.0% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
ARCON Privileged Access Management2.2%
CyberArk Privileged Access Manager9.8%
One Identity Safeguard4.3%
Other83.7%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.9%
SailPoint Identity Security Cloud27.9%
Saviynt Identity Cloud16.8%
Other44.400000000000006%
Identity Governance Administration (IGA)
 

Featured Reviews

DS
System and DBA at a energy/utilities company with 1,001-5,000 employees
Enhanced security through session monitoring and activity recording
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has potentially stolen my credentials. It would provide a clearer picture of whether ARCON Privileged Access Management is accessed by an authentic user.
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was very simple. There was only one server we had to setup. We needed to store all the passwords, and a secure database is used."
"All features are available and cover all the use cases, like database, thin clients, file sharing clients, etc."
"It is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator."
"Technical support is good. I rate the technical support an eight out of ten."
"This product has helped us to protect privileged accounts and comply with password policies for privileged accounts."
"It was very easy for us to move this application and database from on-premise to cloud, as well as configure new things, such as load balancing. The product is very compatible."
"Recording all videos of commands entered into devices is highly valuable."
"Video and audio logs are there for any activities that the privileged admin carries out."
"The policy and role management features are very powerful and useful for our customers."
"We no longer keep users who shouldn't exist."
"For multinational companies or those with various locations managing their identities and applications, it is very easy and very robust in nature."
"I rate One Identity nine out of 10 for stability. We haven't seen any downtime. It has worked smoothly since it went into production."
"Quest One IDM allows for large customization."
"It saves time and improves productivity because otherwise, people would be calling the helpdesk."
"From an end-user perspective, it is very easy to use."
"It is easy to extend the product for custom purposes."
 

Cons

"The usability should be expanded to other browsers like Chrome and Firefox."
"There are no APIs readily available."
"One thing which needs improvement is where it is keeping video logs of Windows Servers, whatever activities are being carried out by the administrator. Because Windows logs are a video, they are unsearchable, so if you need to search for a specific administrator and what he has done on a server, right now you need to go through different video logs of that particular timeframe. I think they are coming up with an additional feature where in it can be indexed and can be searchable."
"Initially, there were some issues with .NET applications in Windows 10 systems."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"For the in-house built applications, they need to provide good, solid access through their portal."
"It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"It has problems with performance. This is a very serious issue for us. Other than that, it's really capable. The performance is what is missing. It's really poor."
"More integration with SAP and with the internet of things would be good. We also have system devices that we could manage as identities, so that would be a feature to add."
"The framework is robust and flexible, allowing companies to easily adopt and extend the schema as needed."
"They have bad support. Sometimes, they're fast, and sometimes not. They have 24-hour support, so when you message them, they try to fix their problems. One Identity can give you a technical engineer who can guide you through what to do or give you custom scripts for a problem."
"Larger customization has made the system complex and confusing."
"User experience with One Identity Manager is somewhat difficult compared to cloud SaaS solutions like Saviyent and SailPoint."
"They should offer more best practices and documentation for every functionality."
"The initial setup was complex."
 

Pricing and Cost Advice

"Product pricing is based on users and connections. We did not have to pay more for additional features."
"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"ARCON Privileged Access Management's pricing is reasonable."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"The pricing and licensing model is very economical."
"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"One Identity Manager is fairly priced."
"It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things."
"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."
"One Identity Manager is expensive."
"One Identity Manager's pricing is reasonable."
"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
"The licensing for One Identity Manager is per user, per carbon life, specifically, it's per people, and not a per-identity licensing model. For example, if I have two hundred people, or if I have someone with several identities, I'm only paying for it once. I don't remember the exact cost of One Identity Manager because I wasn't the one who paid for the license."
"We pay yearly and per active user. One of the reasons that we chose One Identity Manager is because of the pricing. It is reasonable and affordable compared to other products which we considered before choosing this solution for the company."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Outsourcing Company
7%
Computer Software Company
7%
Outsourcing Company
13%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business110
Midsize Enterprise35
Large Enterprise121
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What is your primary use case for ARCON Privileged Access Management?
Currently, I access our server through the R-Course application, which serves as a part of RDP, Remote ( /products/remote-reviews ) Desktop. However, I connect to my RDP server through the ARCON Pr...
What is your experience regarding pricing and costs for One Identity Manager?
The pricing and licensing for One Identity Manager are definitely enterprise-focused and can get expensive depending on the number of managed identities and integrations. The automation and governa...
What needs improvement with One Identity Manager?
Initial deployments are complex and require proper planning. Role mapping needs to be done very carefully. Integration with legacy applications takes more time and these areas could be improved. In...
What is your primary use case for One Identity Manager?
One Identity Manager is used for centralized user identity and access management, privileged account management, access governance, compliance, and auditing purposes. In one of our projects, One Id...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: May 2026.
896,563 professionals have used our research since 2012.