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Arcserve Cloud Direct vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
63rd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (12th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.5%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.6%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Veeam Data Cloud for Microsoft 3653.6%
Arcserve Cloud Direct0.5%
Other95.9%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
"I have used the technical support a few times and they've been reasonably helpful."
"The setup is very simple. It takes 15 minutes."
"The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face."
"The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
"It works well for our backup needs, and I would recommend it for Microsoft 365 due to its reliability."
"The scalability of Veeam Data Cloud for Microsoft 365 is very good."
"For data security, we rely on Veeam Backup for Teams and it is quite effective."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Veeam is quite expensive."
"The installation could always be a little bit easier. You do need to be a bit technical."
"I'm very satisfied with Veeam Backup for Microsoft 365 and would continue using it if it were up to me. However, my management is considering alternative solutions due to issues with our storage solutions."
"The pricing model is unnecessarily confusing and could be simplified."
"We tried to use Veeam for our DRP. It was complicated to use and did not help us with our DRP needs due to our internet connectivity at that time."
"The solution should provide more integration with Teams and SharePoint Online to perform other tasks."
"The solution needs to improve its speed."
"It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good."
 

Pricing and Cost Advice

Information not available
"We are talking about a third party solution, so there is a licensing fee."
"The cost is a bit on the high side."
"The solution is very, very, very, cheap."
"The pricing model makes this solution more expensive than it needs to be."
"I'm not sure about the price, but I think it could be lower."
"It is not the cheapest solution in the market."
"We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."
"We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Comms Service Provider
8%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise22
Large Enterprise16
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
What needs improvement with Veeam Backup for Office 365?
In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality.
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Overview

 

Sample Customers

Lion
Information Not Available
Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup. Updated: January 2026.
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