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Arcserve Cloud Direct vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
66th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (17th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.4%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.5%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.5%
Arcserve Cloud Direct0.4%
Other96.1%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The feature that I like the most is the system backup recovery from OneDrive."
"The solution is stable and reliable."
"It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
"The solution provides good backup services for Microsoft 365."
"I find Veeam's customer service and support to be excellent, rating them ten out of ten."
"The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer."
"It’s amazing how the solution helps restore old data."
"It works well for our backup needs, and I would recommend it for Microsoft 365 due to its reliability."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."
"In the next release, it should have direct export to tape drive abilities and NDMP support."
"One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at $28 per user for one year."
"I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time."
"Veeam's performance is inconsistent."
"We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."
"The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."
"When you are working in the Cloud security is very important."
 

Pricing and Cost Advice

Information not available
"The solution is not expensive."
"The cost of Veeam Backup is $28 per user for one year."
"There is an annual license required and a per-user fee for this solution."
"It is strictly subscribed on a per-user basis."
"The pricing is expensive."
"There is a license required for this solution and we pay annually."
"The solution is very, very, very, cheap."
"We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Comms Service Provider
8%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise22
Large Enterprise16
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

 

Sample Customers

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Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: February 2026.
883,896 professionals have used our research since 2012.