

Arcserve UDP and Hornetsecurity Altaro VM Backup are competitors in the data backup and disaster recovery sector. Users find Hornetsecurity Altaro VM Backup superior due to its features and perceived worth.
Features: Arcserve UDP offers robust backup options, comprehensive data protection, and multiple recovery points. Hornetsecurity Altaro VM Backup is noted for its ease of use, efficient VM backups, and sandbox restore verification.
Room for Improvement: Arcserve UDP needs enhancements in reporting capabilities, performance speed during large backups, and user interface. Hornetsecurity Altaro VM Backup could improve scalability, scheduling flexibility, and support for more diverse environments.
Ease of Deployment and Customer Service: Arcserve UDP is complex to deploy, requiring significant time and resources. Hornetsecurity Altaro VM Backup is straightforward to set up. Arcserve UDP support can be slow, while Hornetsecurity Altaro VM Backup offers responsive and helpful customer service.
Pricing and ROI: Arcserve UDP is cost-effective with a good return on investment due to its comprehensive features. Hornetsecurity Altaro VM Backup is often perceived as pricier but justified by its efficient performance and specialized VM backup capabilities.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Technical support is rated an eight out of ten.
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V.
Hornetsecurity Altaro VM Backup could be improved in several areas, such as enhancing scalability features.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
The pricing of the solution is considered affordable.
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
The ability to perform data compression updates enhances overall efficiency and effectiveness.
It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent.
| Product | Market Share (%) |
|---|---|
| Arcserve UDP | 1.1% |
| Hornetsecurity Altaro VM Backup | 0.9% |
| Other | 98.0% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
Hornetsecurity Altaro VM Backup is a powerful, reliable and easy-to-use backup and replication solution for Microsoft Hyper-V and VMware virtual machines (VMs) and physical Windows servers, to protect against enterprise data loss. The award-winning solution provides robust, streamlined and enterprise-level functionality.
Reduce downtime and data loss: Thanks to Continous Data Protection (CDP) and WAN-optimized replication, your backup files are available in just minutes in the event of a data loss scenario and you can continue working as usual. The solution’s unique Augmented Inline Deduplication also gives you massive savings on your backup storage and dramatically reduces costs.
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