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Arcserve UDP vs N2WS Backup & Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
N2WS Backup & Recovery
Ranking in Backup and Recovery
43rd
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
Cloud Backup (31st)
 

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.4%, down from 3.3% compared to the previous year. The mindshare of N2WS Backup & Recovery is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Cezar Ashkar - PeerSpot reviewer
Easy to use and setup
One valuable feature is the easy-to-use GUI There is room for improvement in stability. I have been using this solution for a few months. We currently use the latest version.  I would rate the stability a nine out of ten.  It is a scalable solution.  The technical support of N2WS has an…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the things that I do like about it is that it has a very good deduplication feature."
"It's simple to set up."
"Instant recovery is the most valuable feature of Arcserve UDP."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"Our customers are happy with the product’s functionality."
"It is easy to configure."
"The ease of use is the best feature of the product."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The product is successful with the SMB market."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"The backup and restore functionality is very easy to use and manage."
"The most valuable feature is the ease of use."
"The initial setup is easy."
 

Cons

"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Its interface can be improved. I find it unintuitive."
"The technical support of the product is an area of concern where improvements are required."
"They could work on their marketing approach. I don't see many people leveraging it."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The GUI could be slightly improved."
"The GUI has room for improvement."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
"There is room for improvement in stability."
 

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The solution is expensive."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The solution is very expensive."
"There is an annual license required for this solution and it is priced well."
"The solution is not very expensive, but it is not cheap."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"The price is not cheap, nor is it costly."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"It's very economical and worth the cost."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Computer Software Company
21%
Financial Services Firm
15%
Manufacturing Company
12%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about N2WS Backup & Recovery?
N2WS Backup & Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
N2WS Cloud Protection Manager
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Coca-Cola, tecRacer, Cloudar, Goodwill
Find out what your peers are saying about Arcserve UDP vs. N2WS Backup & Recovery and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.