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Arcserve UDP vs NetApp AltaVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
NetApp AltaVault
Ranking in Backup and Recovery
57th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Deduplication Software (12th), Disk Based Backup Systems (6th), Cloud Backup (46th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of NetApp AltaVault is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Naveen Radhwani - PeerSpot reviewer
Reliable, fulfils compliance requirements, and enables to manage data backups easily
I use the solution for backup and recovery Our systems have become more stable and scalable after using NetApp AltaVault. The dashboard is useful for managing data backups. The deduplication technology helps me take offline backups efficiently. The workload on the end team has been reduced. It…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable."
"The ROI is very good because of the speed of the backup."
"Global deduplication is the best feature of this solution."
"The solution has no limitations because it does backup for Linux and Windows."
"The backup is the most valuable feature. It also makes storage very easy."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"You can store backups for a while."
"The dashboard is useful for managing data backups."
"The deduplication engine. Right now, we're at about 10.5 to 11 times deduplication of our backup data."
"Most importantly is having that island into that datacenter, and being able to address things in the same console. Thus, it is irrelevant where it's stored."
"Being able to move data seamlessly from one-premise to the cloud (Azure). It works great. The backup solution is perfect for us."
"Its initial setup is easy."
"It's so easy to work with."
"The most valuable feature is the portability of large archived data. You're able to put things on large on-prem, low-cost storage and then augment that with even lower cost storage in the cloud."
 

Cons

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"We could not go into granular details of retrieving backup information."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Licensing can be quite difficult."
"The technical support of the product is an area of concern where improvements are required."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The solution needs faster indexing."
"It would be nice if the solution was more complete. Many customers are looking for a single solution or silo that they can manage everything from. It would be nice, instead of having different products, if everything a client needed was in one solution."
"More capacity with the basic model of the AltaVault would probably help out."
"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."
"NetApp's own competing products complicate things."
"There are some bits it could do better. With tighter integration maybe with Veeam, or something like that, it'd be really good."
"The initial setup phase of the tool was difficult."
"I would like to see more web support."
 

Pricing and Cost Advice

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The solution is not very expensive, but it is not cheap."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The price of this product is high and it should be lower."
"It is approximately $400 to purchase a virtual service outright."
"The pricing is not too bad, but could be a little better."
"It is a rather expensive program."
"It's quite cost-effective."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"The price is a bit high."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Manufacturing Company
14%
Computer Software Company
12%
Financial Services Firm
11%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
AltaVault
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about Arcserve UDP vs. NetApp AltaVault and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.