Arcserve UDP vs OpenText Data Protector comparison

Arcserve and OpenText are both solutions in the Backup and Recovery category. Arcserve is ranked #26 with an average rating of 6.5, while OpenText is ranked #31 with an average rating of 8.0. Arcserve holds a 1.1% mindshare in BRS, compared to OpenText’s 0.8% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,466 Views
2,145 Comparison Views

85% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

2,021 Views
1,778 Comparison Views

80% willing to recommend

Arcserve UDP

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and OpenText Data Protector are two robust solutions in the data protection market. OpenText Data Protector has the upper hand due to its extensive features that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery features, ease of use, and reliable performance. OpenText Data Protector stands out with its advanced data governance, scalability, and appeals to enterprises with complex needs. Users find OpenText more feature-rich despite the steeper learning curve.

Room for Improvement: Arcserve UDP users suggest enhancing its cloud integration and improving reporting capabilities. OpenText Data Protector users desire a more intuitive setup process and faster issue resolution from support. The scope for improvement in both products highlights distinct user priorities.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment and responsive customer service. OpenText Data Protector, although more intricate to deploy, benefits from detailed documentation and a supportive user community. Both products offer dependable customer service, but Arcserve's simplicity scores higher with users.

Pricing and ROI: Arcserve UDP is recognized for its cost-effectiveness and predictable licensing, offering substantial ROI for small to mid-sized businesses. OpenText Data Protector, though initially more expensive, delivers value through its advanced capabilities and is often seen as a worthwhile investment for large enterprises despite its higher cost.

To learn more, read our detailed Arcserve UDP vs. OpenText Data Protector Report (Updated: November 2025).

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

November 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

26th

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (18th)

OpenText Data Protector

Ranking in Backup and Recovery

31st

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of OpenText Data Protector is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
OpenText Data Protector	0.8%
Other	98.1%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The standard backup and restore feature is most used."

"Global deduplication is the best feature of this solution."

"The most valuable feature of Arcserve UDP is live replication."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"The most valuable feature of Arcserve UDP is its decompression capability."

"The recovery part of the product is very good."

"I would recommend it if there is a general case."

"The most valuable feature is the duplication."

More Arcserve UDP pros

"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."

"Deduplication implementation with CAPA is very good."

"In one of the projects involving a database and UCMDB integration, we needed to manage a large database. We used the scheduling feature in Data Protector to automate backups."

"The solution is easy to use."

"If you have an idea of what you are doing, it's very flexible and very stable."

"The initial setup is very easy."

"It's user-friendly and not overly complicated to configure."

"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."

More OpenText Data Protector pros

Cons

"Licensing is an area that needs improvement."

"The product is not user-friendly."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"Licensing can be quite difficult."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The initial setup was complex."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

More Arcserve UDP cons

"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."

"The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."

"The technical support was very slow."

"The technical support is poor and should be improved."

"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."

"Microfocus needs to build a partnership with other vendors in addition to HPE as far as cloud consolidation of backups."

"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."

"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."

More OpenText Data Protector cons

Pricing and Cost Advice

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The price of this product is high and it should be lower."

"The pricing is moderate."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"I feel that the product is fairly priced."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The solution is very expensive."

More Arcserve UDP pricing and cost advice

"The licensing cost is too high."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

"The license for the solution is very expensive compared to the other products in the market."

"The licensing structure provides cost savings to business."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"The pricing is neither too expensive nor very cheap."

"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Government

Non Profit

Computer Software Company

11%

Performing Arts

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

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HPE Zerto Software vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Manager vs Arcserve UDP

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Compared 40% of the time

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Compared 13% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 10% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 8% of the time

Dell Avamar vs OpenText Data Protector

Compared 7% of the time

More OpenText Data Protector Competitors

Product Reports

Buyer's Guide

Arcserve UDP

November 2025

Download Arcserve UDP product report

Buyer's Guide

OpenText Data Protector

October 2025

Download OpenText Data Protector product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

November 2025

Free Report: Arcserve UDP vs. OpenText Data Protector

Find out what your peers are saying about Arcserve UDP vs. OpenText Data Protector and other solutions. Updated: November 2025.

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