Arcserve UDP vs OpenText Data Protector comparison

Arcserve and OpenText are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while OpenText is ranked #26 with an average rating of 9.0. Arcserve holds a 1.1% mindshare in BRS, compared to OpenText’s 0.9% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

2,452 Views
2,207 Comparison Views

80% willing to recommend

Arcserve UDP

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and OpenText Data Protector are two robust solutions in the data protection market. OpenText Data Protector has the upper hand due to its extensive features that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery features, ease of use, and reliable performance. OpenText Data Protector stands out with its advanced data governance, scalability, and appeals to enterprises with complex needs. Users find OpenText more feature-rich despite the steeper learning curve.

Room for Improvement: Arcserve UDP users suggest enhancing its cloud integration and improving reporting capabilities. OpenText Data Protector users desire a more intuitive setup process and faster issue resolution from support. The scope for improvement in both products highlights distinct user priorities.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment and responsive customer service. OpenText Data Protector, although more intricate to deploy, benefits from detailed documentation and a supportive user community. Both products offer dependable customer service, but Arcserve's simplicity scores higher with users.

Pricing and ROI: Arcserve UDP is recognized for its cost-effectiveness and predictable licensing, offering substantial ROI for small to mid-sized businesses. OpenText Data Protector, though initially more expensive, delivers value through its advanced capabilities and is often seen as a worthwhile investment for large enterprises despite its higher cost.

To learn more, read our detailed Arcserve UDP vs. OpenText Data Protector Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (17th)

OpenText Data Protector

Ranking in Backup and Recovery

26th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of OpenText Data Protector is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
OpenText Data Protector	0.9%
Other	98.0%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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reviewer1751496

Project Manager and Technical Consultant at a computer software company with 201-500 employees

Provides effective backup for physical servers and needs improvements for cloud compatibility

We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the replication to the cloud and the deduplication."

"It is easy to configure."

"Our customers are happy with the product’s functionality."

"It's simple to set up."

"It is a very stable solution...It is a scalable solution."

"Easy restoration and the solution works quickly."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

More Arcserve UDP pros

"I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten."

"The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication."

"The command-line interface is user-friendly and well documented in the reference guide."

"The most valuable feature is the capability to back up our SQL server."

"The solution is easy to use."

"The stability of the product seems to be quite good."

"OpenText Data Protector is good for physical backup, specifically for physical servers."

"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy."

More OpenText Data Protector pros

Cons

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"Backups are very slow and time consuming."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The technical support of the product is an area of concern where improvements are required."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."

"Licensing is an area that needs improvement."

More Arcserve UDP cons

"The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."

"VMware backup integration and cloud recovery is lacking."

"The technical support is poor and should be improved."

"Micro Focus Data Protector must improve its overall evolution record. They need to focus on hardware based instant recovery, client recovery, and cloud ability. Now there is no cloud ability."

"In general, you can say that Micro Focus Data Protector is behind in capabilities when compared with other backup solutions, such as Commvault, Symantec, NetBackup, but it is very strong for certain use cases such as array integration. We are using it in production even now. There should be some kind of cloud integration and archiving solutions. I think this is the area they need to focus on."

"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."

"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."

"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."

More OpenText Data Protector cons

Pricing and Cost Advice

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The solution is very expensive."

"It is approximately $400 to purchase a virtual service outright."

"I do not work with the pricing or licensing issues of the solution for our organization."

"The price of this product is high and it should be lower."

More Arcserve UDP pricing and cost advice

"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."

"The licensing structure provides cost savings to business."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"The solution requires paying for a license."

"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."

"We have many competitors who are pricing better, and we believe that our pricing is higher."

"It is more affordable compared to other vendors."

"Our licensing is on a capacity basis."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Government

Comms Service Provider

Performing Arts

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

What is your primary use case for Micro Focus Data Protector?

We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 15% of the time

Rubrik vs Arcserve UDP

Compared 6% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 4% of the time

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Veeam Data Platform vs OpenText Data Protector

Compared 23% of the time

Commvault Cloud vs OpenText Data Protector

Compared 9% of the time

Dell Avamar vs OpenText Data Protector

Compared 6% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 6% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 5% of the time

More OpenText Data Protector Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

Download Arcserve UDP product report

Buyer's Guide

OpenText Data Protector

December 2025

Download OpenText Data Protector product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

December 2025

Free Report: Arcserve UDP vs. OpenText Data Protector

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