Arcserve UDP vs OpenText Data Protector comparison

Arcserve and OpenText are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while OpenText is ranked #23 with an average rating of 7.5. Arcserve holds a 1.2% mindshare in BRS, compared to OpenText’s 0.6% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,849 Views
1,988 Comparison Views

84% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

1,521 Views
931 Comparison Views

80% willing to recommend

Arcserve UDP

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and OpenText Data Protector are two robust solutions in the data protection market. OpenText Data Protector has the upper hand due to its extensive features that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery features, ease of use, and reliable performance. OpenText Data Protector stands out with its advanced data governance, scalability, and appeals to enterprises with complex needs. Users find OpenText more feature-rich despite the steeper learning curve.

Room for Improvement: Arcserve UDP users suggest enhancing its cloud integration and improving reporting capabilities. OpenText Data Protector users desire a more intuitive setup process and faster issue resolution from support. The scope for improvement in both products highlights distinct user priorities.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment and responsive customer service. OpenText Data Protector, although more intricate to deploy, benefits from detailed documentation and a supportive user community. Both products offer dependable customer service, but Arcserve's simplicity scores higher with users.

Pricing and ROI: Arcserve UDP is recognized for its cost-effectiveness and predictable licensing, offering substantial ROI for small to mid-sized businesses. OpenText Data Protector, though initially more expensive, delivers value through its advanced capabilities and is often seen as a worthwhile investment for large enterprises despite its higher cost.

To learn more, read our detailed Arcserve UDP vs. OpenText Data Protector Report (Updated: April 2025).

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

OpenText Data Protector

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of OpenText Data Protector is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"It allows us to back up all the servers and centrally manage them."

"It is very stable."

"The recovery part of the product is very good."

"The most valuable feature is the duplication."

"It is easy to configure."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

More Arcserve UDP pros

"It's user-friendly and not overly complicated to configure."

"In one of the projects involving a database and UCMDB integration, we needed to manage a large database. We used the scheduling feature in Data Protector to automate backups."

"Backup of SAP/Oracle -- they are more robust than the competition."

"It's supports Unix, Linux, all of the OS's. It's very stable software."

"The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication."

"The initial setup is straightforward if you understand Data Protector."

"Performs the backup properly and protects our data."

"The tool's most valuable aspect is its ease of management. It was not complex. In terms of features, I can mention a couple of things. For example, if you need to restore a VM, you can do it with multiple streams in OpenText Data Protector, which is an advantage over Commvault, from what I've noticed, having worked with multiple tools. Another thing is the Oracle backups; configuring Oracle backups is much easier in OpenText Data Protector."

More OpenText Data Protector pros

Cons

"Licensing is an area that needs improvement."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"The support could be more knowledgeable and faster."

"The tool doesn't provide cloud integration in India."

"Backups are very slow and time consuming."

"Its interface can be improved. I find it unintuitive."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

More Arcserve UDP cons

"The interface has been the same for many years and needs to be updated"

"It would be ideal if they could improve their level of support."

"The graphical interface needs to be improved."

"Other tools seem to be easier to use."

"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."

"Integration with the market applications must be improved, such as MS Exchange, MS Active Directory, SAP and Oracle. Other backup tools are more efficient with the integrated backups."

"In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."

"Virtualization."

More OpenText Data Protector cons

Pricing and Cost Advice

"I feel that the product is fairly priced."

"Pricing is most likely comparable."

"The solution is priced well compared to other solutions."

"The solution is expensive."

"The price of this product is high and it should be lower."

"The price of StorageCraft ShadowProtect is competitive in the market."

"The solution is very expensive."

"As an MSP partner, I believe that the prices are fair."

More Arcserve UDP pricing and cost advice

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."

"The solution requires paying for a license."

"The pricing is neither too expensive nor very cheap."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"The licensing cost is too high."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"The license for the solution is very expensive compared to the other products in the market."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

10%

Government

Financial Services Firm

Computer Software Company

16%

Manufacturing Company

15%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

Comparisons

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Compared 41% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

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Veeam Data Platform vs OpenText Data Protector

Compared 69% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 16% of the time

Commvault Cloud vs OpenText Data Protector

Compared 9% of the time

IBM Tivoli CDP for Files vs OpenText Data Protector

Compared 6% of the time

More OpenText Data Protector Competitors

Product Reports

Buyer's Guide

Arcserve UDP

April 2025

Download Arcserve UDP product report

Buyer's Guide

OpenText Data Protector

April 2025

Download OpenText Data Protector product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

April 2025

Free Report: Arcserve UDP vs. OpenText Data Protector

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