Arcserve UDP vs OpenText Data Protector comparison

Arcserve and OpenText are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while OpenText is ranked #22 with an average rating of 8.0. Arcserve holds a 1.2% mindshare in BRS, compared to OpenText’s 0.7% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,735 Views
2,352 Comparison Views

84% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

1,648 Views
1,351 Comparison Views

80% willing to recommend

Arcserve UDP

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and OpenText Data Protector are two robust solutions in the data protection market. OpenText Data Protector has the upper hand due to its extensive features that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery features, ease of use, and reliable performance. OpenText Data Protector stands out with its advanced data governance, scalability, and appeals to enterprises with complex needs. Users find OpenText more feature-rich despite the steeper learning curve.

Room for Improvement: Arcserve UDP users suggest enhancing its cloud integration and improving reporting capabilities. OpenText Data Protector users desire a more intuitive setup process and faster issue resolution from support. The scope for improvement in both products highlights distinct user priorities.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment and responsive customer service. OpenText Data Protector, although more intricate to deploy, benefits from detailed documentation and a supportive user community. Both products offer dependable customer service, but Arcserve's simplicity scores higher with users.

Pricing and ROI: Arcserve UDP is recognized for its cost-effectiveness and predictable licensing, offering substantial ROI for small to mid-sized businesses. OpenText Data Protector, though initially more expensive, delivers value through its advanced capabilities and is often seen as a worthwhile investment for large enterprises despite its higher cost.

To learn more, read our detailed Arcserve UDP vs. OpenText Data Protector Report (Updated: July 2025).

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (11th)

OpenText Data Protector

Ranking in Backup and Recovery

22nd

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of OpenText Data Protector is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The recovery part of the product is very good."

"I like the tool's speed."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"Our customers are happy with the product’s functionality."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The most valuable feature of Arcserve UDP is its decompression capability."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"Easy restoration and the solution works quickly."

More Arcserve UDP pros

"It works excellently only with Oracle."

"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."

"Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions."

"The solution is easy to use."

"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."

"Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP."

"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."

"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."

More OpenText Data Protector pros

Cons

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"The initial setup was complex."

"Backups are very slow and time consuming."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"We could not go into granular details of retrieving backup information."

"The tool doesn't provide cloud integration in India."

More Arcserve UDP cons

"The technical support is poor and should be improved."

"It's very expensive compared to Veeam and other similar solutions."

"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."

"I would like to see a better user interface in the next release."

"Integration with the market applications must be improved, such as MS Exchange, MS Active Directory, SAP and Oracle. Other backup tools are more efficient with the integrated backups."

"We faced some certification issues after we upgraded to version 10.2."

"The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support."

"The graphical interface needs to be improved."

More OpenText Data Protector cons

Pricing and Cost Advice

"There is an annual license required for this solution and it is priced well."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"I feel that the product is fairly priced."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The pricing is moderate."

"The solution is very expensive."

"The solution is expensive."

"The solution is priced well compared to other solutions."

More Arcserve UDP pricing and cost advice

"There is a perpetual license involved in addition to support which needs to be renewed annually."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"The product is cheaper than Commvault."

"It is fast, reliable, and its licensing policy is great."

"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."

"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."

"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

11%

Manufacturing Company

Financial Services Firm

Manufacturing Company

14%

Computer Software Company

12%

Financial Services Firm

11%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Arcserve Backup vs Arcserve UDP

Compared 5% of the time

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Veeam Data Platform vs OpenText Data Protector

Compared 52% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 12% of the time

Commvault Cloud vs OpenText Data Protector

Compared 8% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 6% of the time

IBM Tivoli CDP for Files vs OpenText Data Protector

Compared 6% of the time

More OpenText Data Protector Competitors

Product Reports

Buyer's Guide

Arcserve UDP

July 2025

Download Arcserve UDP product report

Buyer's Guide

OpenText Data Protector

June 2025

Download OpenText Data Protector product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

July 2025

Free Report: Arcserve UDP vs. OpenText Data Protector

Find out what your peers are saying about Arcserve UDP vs. OpenText Data Protector and other solutions. Updated: July 2025.

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