ArcSight Logger vs Logz.io comparison

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90% willing to recommend

ArcSight Logger

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Logz.io are competing products in the log management industry. Logz.io seems to have the upper hand due to its advanced features and value, though ArcSight Logger is favored for pricing and support.

Features: ArcSight Logger offers strong data collection, data integrity, and compliance features. Logz.io integrates well with open-source tools, provides advanced analytics, and includes intuitive search functionalities.

Room for Improvement: ArcSight Logger users suggest improvements in flexibility, enhanced reporting granularity, and user-friendly adaptation. Logz.io customers recommend better real-time alerting, more customization options, and refined alert mechanisms.

Ease of Deployment and Customer Service: ArcSight Logger has a complex deployment needing expertise, backed by strong customer service. Logz.io offers user-friendly deployment but could benefit from additional support resources.

Pricing and ROI: ArcSight Logger is seen as more cost-effective with better immediate ROI. Logz.io, though pricier, provides substantial long-term value, justifying its cost for many users.

To learn more, read our detailed ArcSight Logger vs. Logz.io Report (Updated: April 2025).

ArcSight Logger vs. Logz.io

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Logz.io

Ranking in Log Management

20th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (24th)

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of Logz.io is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

The solution is a consistent logging platform that provides excellent query mechanisms

We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution provides information about the risk factors."

"We haven't had any crashes or bugs. It is stable."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."

"It's an efficient solution."

"It is one of the best products available in the market."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"It's a robust, mature product and you can do some really complex operations and analytics."

More ArcSight Logger pros

"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."

"The query mechanism for response codes and application health is valuable."

"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."

"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."

"We use the tool to track the dev and production environment."

"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."

"We use the product for log collection and monitoring."

"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."

Cons

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

"The solution must provide readymade connectors for different applications."

"The next release should have AI capabilities."

"We find that the search and access functionality is quite slow."

"The initial setup was a little bit complex."

"The solution could be improved in maintenance settings."

"The integration with other systems could be improved."

"It would be better if the product is cheaper."

More ArcSight Logger cons

"The price can be cheaper and they should have better monitoring."

"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."

"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."

"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."

"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."

"The product needs improvement from a filtering perspective."

"Capacity planning could be a little bit of a struggle."

"The solution needs to expand its access control and make it accessible through API."

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"ArcSight is an expensive solution."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"I would rate the product a seven out of ten since it's an enterprise product."

"We have a lifetime license, so we don't pay a monthly fee."

"The pricing is quite harsh."

"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."

"The product is a little expensive."

"The tool is an open source product."

"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."

"The product's pricing is cheaper than other solutions."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

17%

Government

Educational Organization

Computer Software Company

19%

Financial Services Firm

13%

Comms Service Provider

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

What do you like most about Logz.io?

The query mechanism for response codes and application health is valuable.

What is your experience regarding pricing and costs for Logz.io?

The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.

What needs improvement with Logz.io?

Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...

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Product Reports

ArcSight Logger

Download ArcSight Logger product report

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

Logz

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter

ArcSight Logger vs. Logz.io