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ARIS Process Governance vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Process Governance
Ranking in Business Process Management (BPM)
30th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Hyland OnBase
Ranking in Business Process Management (BPM)
19th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (14th)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of ARIS Process Governance is 0.2%, up from 0.1% compared to the previous year. The mindshare of Hyland OnBase is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

BPMexp67 - PeerSpot reviewer
Helps us evaluate the maturity of business capabilities and identify gaps in processes
I would recommend ARIS Process Governance to any company looking to implement enterprise architecture, BPM, or Governance, Risk, and Compliance (GRC), as I thoroughly understand its functionalities. Its capabilities allow it to evaluate the maturity of business capabilities, identify gaps in processes, and facilitate projects aimed at enhancing business processes. I advise new users to invest time in understanding the core concepts and methodologies. Familiarizing oneself with the different functionalities and utilizing the training resources is crucial. Starting with small projects can help build confidence before tackling more complex use cases. Overall, I rate it a nine out of ten.
Phemy Lekalakala - PeerSpot reviewer
Stable content and workflow management solution with a valuable retention module
We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to use all the features that your catalog has inside the modeling and export it to a BPM augmentation engine."
"They offer a variety of documentation, user manuals, and community forums for users to seek assistance and share experiences."
"Using this solution we can design our own processor governance, assign some specific technical services, and also run tests of the process to make sure it operates as we need it to."
"It's a very easy-to-use product."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The solution's most valuable features are integration and flexibility."
"I like the cloud and its integrability."
"The product's initial setup phase is not difficult."
"Its most valuable aspect is its flexibility"
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
 

Cons

"There is a lot of complexity around licensing."
"It's a bit annoying that you have to use two environments in the older version."
"The solution uses a coding language for process design that is specific only to this product. We would like to see this changed to something more universal."
"I recognize the product has areas for potential improvement similar to every tool."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The application could potentially be more open-source, allowing integration with more solutions."
"The migration is a bit difficult in the tool."
"The solution’s initial setup is a little difficult."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"Software malfunctioning usually occurs when we receive documents from external sources."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
 

Pricing and Cost Advice

Information not available
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution costs around $6,000 per month."
"The tool's price is high."
"OnBase is reasonably priced."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Government
13%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ARIS Process Governance?
I recognize the product has areas for potential improvement similar to every tool.
What advice do you have for others considering ARIS Process Governance?
I would recommend ARIS Process Governance to any company looking to implement enterprise architecture, BPM, or Governance, Risk, and Compliance (GRC), as I thoroughly understand its functionalities...
What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
 

Comparisons

No data available
 

Also Known As

No data available
OnBase
 

Overview

 

Sample Customers

ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about ARIS Process Governance vs. Hyland OnBase and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.