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AuraQuantic vs ServiceNow Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AuraQuantic
Ranking in Process Automation
18th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Business Process Management (BPM) (21st), Low-Code Development Platforms (17th), No-Code Development Platforms (6th), Intelligent Document Processing (IDP) (11th)
ServiceNow Orchestration
Ranking in Process Automation
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of AuraQuantic is 0.6%, down from 0.7% compared to the previous year. The mindshare of ServiceNow Orchestration is 4.1%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Emilio Valle - PeerSpot reviewer
Responsive support, easy to use, and reliable
It helped a lot when we started using it with more images. Before, it was basic. With images, it's more effective. Users consider it more animated and user-friendly. We can easily track a process and know exactly where a process is. It's a low-code application. The solution is very easy to use. It is stable and reliable. The solution scales well. Technical support is extremely responsive.
ShaheenKapery - PeerSpot reviewer
Easy to integrate, stable solution and incredibly good customer service
It is a long setup. It was customized to our company's requirements. Bearing in mind that there is not just an IT team. You've got an IT team consisting of end-users, consulting, and user support sides. Install support, ServiceNow support, application support, and so on. What ServiceNow does is it's really good at getting the tickets to the right person. That's the power of it. There's no issue with it. But you need to set that up in advance. You need to know the structure and who is responsible for each task. The initial setup does take a long time, and the organization might face some issues. But once you've got that resolved, it's amazing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AuraPortal is very user-friendly and flexible."
"AuraQuantic's most valuable features are the zero code, user-friendly mode, and integration."
"It's a low-code application."
"AuraPortal has the best price for its process."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"Great with IT processes and business processes."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"The iTerm suite is also crucial for visibility and optimization."
"The solution effectively automates business processes."
"It is a very stable product, highly affordable."
"The data visualization is good."
"It's scalable."
 

Cons

"We'd like it more animated. It would be useful if we could integrate GIFs, for example."
"AuraQuantic's price could be improved."
"One thing that could be improved would be for it to be deployed in a shorter time."
"More documentation and the ability to extract different reports about different relations in the objects I use will help."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"We cannot perform GUI automation using the tool."
"The third-party integrations are challenging when the tools are not from ServiceNow partners. This presents issues when integrating solutions from other vendors."
"It is a highly complex platform to work on."
"There can be gaps in integration."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
 

Pricing and Cost Advice

"The price could be better. It's quite expensive."
"Pricing is custom to every customer."
"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
"It is not very expensive."
"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
"In terms of price, this solution is at the higher end of what you'll find."
"The solution is costly and orchestrations are very expensive."
"This is an expensive product, but it is the best in the market considering the features and lack of competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Comms Service Provider
10%
Government
10%
Financial Services Firm
21%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for AuraQuantic?
I do not handle the licensing. I do not have direct knowledge of the pricing. It's not within the scope of my work.
What needs improvement with AuraQuantic?
We're just using images. We'd like it more animated. It would be useful if we could integrate GIFs, for example. There could be more adoptions. We'd like the option to connect this product with oth...
What do you like most about ServiceNow Orchestration?
The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...
What needs improvement with ServiceNow Orchestration?
I remember last time I said there is no need for improvement. It's fine. Due to the limited scope, I cannot comment further. However, it should be integrated with AI and messaging or chatting featu...
 

Overview

 

Sample Customers

Nissan, RSA Chile, New Millennia Group Plc (UK), TOYOTA, ArcelorMittal Brasil, KPN, Farmacia Luis Corbi, Farmacia del Paseo, Frutas Bean, IncAE Business School, BDO Argentina, Refinery of the Pacific, Balfego Grup, Fundacion Seneca, Technological Institute Maranosa, Coprusa Group, Constructec, University of Deusto, Tenco Shopping Centers, Spanish Railways Foundation, Arbora & Ausonia.
experian, BEACHBODY, HealthPartners, Banosoft
Find out what your peers are saying about AuraQuantic vs. ServiceNow Orchestration and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.