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Auth0 vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Auth0 users experience high ROI and efficiency, despite unclear development cost impacts and potential increased costs for transitioning to enterprise.
Sentiment score
7.1
CyberArk Privileged Access Manager enhances security, reduces risks, improves compliance, and increases efficiency, leading to high adoption rates.
 

Customer Service

Sentiment score
7.9
Auth0 support is valued for responsiveness and helpfulness, though engineer changes and outreach issues exist for smaller accounts.
Sentiment score
6.5
CyberArk’s support is knowledgeable and efficient but faces occasional delays and communication challenges affecting responsiveness.
Their support is excellent.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
Response times seem to correlate with the strength of the relationship with the CyberArk account manager, with quicker responses when rapport is strong.
My customer success manager facilitated many calls with technical experts, efficiently resolving critical issues.
 

Scalability Issues

Sentiment score
6.4
Auth0 efficiently scales for large users, swiftly handling issues, though on-premise setups may need more detailed guidance.
Sentiment score
7.7
CyberArk Privileged Access Manager scales well across company sizes but faces licensing complexities and hardware limitations in on-premises deployments.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a nine out of ten for scalability.
We started small and expanded it to an enterprise level, and are now moving to the cloud for further growth.
 

Stability Issues

Sentiment score
9.0
Auth0 is praised for its stability, performance, strong integration, and support, with users rarely experiencing disruptions or issues.
Sentiment score
7.8
CyberArk Privileged Access Manager is reliable with proper setup, though occasionally hampered by configuration errors, quickly resolved by support.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

Auth0 needs better documentation, customization, pricing clarity, multi-tenancy, advanced authorization, IoT integration, and robust MFA capabilities.
CyberArk Privileged Access Manager needs improvements in integration, interface, reporting, pricing, platform support, security, multi-tenancy, and customization.
By default, the user profile does not contain the name, first name, or address, which I would expect.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
The graphical user interface could be simplified and harmonized for better usability.
Upgrades require a lot of resources, as it impacts the entire organization.
 

Setup Cost

Auth0's pricing is seen as generally cost-effective but can be confusing and costly, especially with extra features.
CyberArk Privileged Access Manager is costly but valued for robust protection and stability, with negotiation advised to manage expenses.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
 

Valuable Features

Auth0 provides secure, scalable JWT-based authentication with easy integration, enterprise appeal, customization, and strong developer support.
CyberArk Privileged Access Manager enhances security with password vaulting, session monitoring, policy management, integrations, and an intuitive interface.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
As a security professional, I have real-time visibility into ongoing sessions.
When you give access to a user, it monitors and detects if the user's behavior is unusual.
 

Categories and Ranking

Auth0
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (2nd), Access Management (2nd), Customer Identity and Access Management (CIAM) (1st)
CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
199
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Featured Reviews

Erik Aceiro - PeerSpot reviewer
An excellent solution for B2C connection between our customers with an easy setup
Today we use home basic authentication and authorization, and we would like to move away from cloud and use some kind of IDP to improve authentication and authorization for our customers. So, for example, we can use the social logging feature in Auth0 to improve the customer experience. The price modelling is a bit confusing on the site and can be costly. So if you use one measure like active user format, you need to talk to the support from Auth0 to check the price.
SatishIyer - PeerSpot reviewer
Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK
When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time. PTA is essentially the monitoring interface of the broker (e.g. Privileged Access Management, the Vault, CPM, PSM, etc.), and it's where you can capture your broker bypass and perform related actions. For this reason, we thought that this kind of mapping would be required, but CyberArk informed us that they did not have the capability we had in mind with regard to MITRE ATT&CK. I am not sure what the situation is now, but it would definitely help to have that kind of alignment with one of the more well-known frameworks like MITRE. For CyberArk as a vendor, it would also help them to clearly spell out in which areas they have full functionality and in which ares they have partial or none. Of course, it also greatly benefits the customers when they're evaluating the product.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
7%
Comms Service Provider
6%
Educational Organization
32%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
CyberArk Privileged Access Manager comes at a high cost. But the solution is worth its price.
 

Also Known As

No data available
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Learn More

 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Rockwell Automation
Find out what your peers are saying about Auth0 vs. CyberArk Privileged Access Manager and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.