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Auth0 Platform vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Auth0's plans boost security and efficiency, offering high ROI despite initial costs, though opinions on flexibility vary.
Sentiment score
6.6
Organizations gain enhanced security, compliance, and cost savings with CyberArk, improving efficiency, user adoption, and risk reduction.
Okta is unique in offering comprehensive services including single sign-on, IGA, privileged access, and endpoint security, making it a worthwhile investment compared to deploying multiple vendors.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
I would estimate that the return on investment with Auth0 Platform saves around thirty to forty percent of my time in comparison to integrating with Keycloak.
Senior Technical Lead at AtLink Communications Inc.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Customer Service

Sentiment score
6.6
Auth0's support is highly rated for responsiveness and expertise, preferred over Cognito despite some staffing and forum limitations.
Sentiment score
6.5
CyberArk's support receives mixed reviews, praised for expertise but criticized for delays, especially at Tier One, yet committed to improvement.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Manager, Customer Success at Cloudworks
I would rate their customer support a nine; I have not seen any complaints.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
Maintenance is easy because we can handle everything using their Auth0 Platform configuration site.
Senior Technical Lead at AtLink Communications Inc.
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.0
Auth0 Platform excels in scalability and support, ideal for B2B SaaS, with pricing based on user numbers.
Sentiment score
7.6
CyberArk Privileged Access Manager scales efficiently for diverse needs, with flexible deployment options and positive user feedback on growth adaptability.
The tool is very scalable and meets our customers' needs.
Manager, Customer Success at Cloudworks
Auth0 Platform is very scalable, and Okta handles CI/CD deployments effectively to adjust to needs.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
Auth0 Platform is scalable, and I would rate it around ten for being able to downsize or upsize based on our requirements.
Senior Technical Lead at AtLink Communications Inc.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
 

Stability Issues

Sentiment score
8.8
Auth0 Platform is praised for its exceptional stability, consistent uptime, and rare outages, gaining high user ratings and trust.
Sentiment score
7.7
CyberArk Privileged Access Manager is praised for its robust stability and high availability, with minor issues noted under heavy load.
For the last four years, we have not experienced any bugs from Auth0 Platform.
Senior Technical Lead at AtLink Communications Inc.
I have not experienced any downtime with Okta; in the last one and a half years, including production environments with higher availability setups, the systems ensure uptime.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Room For Improvement

Auth0 needs flexibility improvements, better admin structure, pricing, documentation, and enhancements in integration, user tools, and accessibility.
CyberArk Privileged Access Manager needs UI, integration, documentation, performance, complexity improvements, better plugins, licensing, reporting, and support.
The only area for improvement is that Auth0 Platform cannot handle requests for developing APIs for legacy systems, such as mainframe models, where ForgeRock and IBM Security Verify Access can be utilized.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
By default, the user profile does not contain the name, first name, or address, which I would expect.
CTO at Lambda-X Ophthalmics
Auth0 could be made more accessible to beginners.
Senior Software Engineer at Charter Communications
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
 

Setup Cost

Auth0's pricing is competitive with IBM, offering varied tiers and cost-effectiveness but with potential extra costs.
CyberArk Privileged Access Manager is costly but offers robust features and security, providing value despite higher pricing.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
CTO at Lambda-X Ophthalmics
Auth0 Platform is quite affordable compared to IBM Security Access Verify, which is on the higher end.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

Auth0 Platform enhances security and efficiency with strong authentication, flexible customization, social integration, and extensive compliance certifications.
CyberArk Privileged Access Manager offers password management, session monitoring, and threat analytics to enhance security and compliance.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
CTO at Lambda-X Ophthalmics
The most valuable feature of Auth0 is its customizability.
Manager, Customer Success at Cloudworks
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
Senior Software Engineer at Charter Communications
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
 

Categories and Ranking

Auth0 Platform
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), Customer Identity and Access Management (CIAM) (2nd), AI IT Support (6th)
CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
 

Featured Reviews

reviewer2805462 - PeerSpot reviewer
Senior Manager And Vice President at a tech vendor with 10,001+ employees
Modern identity access has unified customer logins and strengthened risk‑based protection
Auth0 Platform from Okta, which is for access management and single sign-on, is basically for dividing modern IM into categories. The first is workforce identity, meaning SSO and access management solutions for users, partners, and temporary employees, which is catered by a traditional Okta Platform. Customer identity speaks about internet application customers, such as logging into an FMCG application through mobile or laptop applications like Flipkart, Amazon, and Alibaba.com. If security is needed for these applications, it is called customer identity and access management solution, CIAM, and requires a different tool because the user base will be in millions or billions. For instance, banking apps and airline applications fall under CIAM solutions, and Auth0 Platform will be implemented for these requirements. Most integrations will not be done by traditional connectors but by exchanging metadata between the application and Auth0 Platform. Once metadata is exchanged, certificate information and cryptographic keys are also exchanged, making transactions secure. Different methodologies for onboarding users are available, including bulk onboarding and risk score features. If someone logs into a banking app normally from the UK, but they log in from Namibia after stealing a mobile phone, the application detects this change of location as a zero trust model. Policies such as restricting app access based on location can also be implemented using Auth0 Platform, along with self-service user registration features similar to opening a bank account. Universal login, while I do not think it has a major impact, allows a seamless experience by authenticating multiple app logins from one entry point, which would be particularly useful in healthcare applications. Auth0 Platform is quite affordable compared to IBM Security Access Verify, which is on the higher end. ForgeRock and Okta are in the same bucket for pricing.
Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
8%
Computer Software Company
8%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise173
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
I do not think there are any improvements needed for Auth0, other than maybe making it more visible to beginners. Auth0 could be made more accessible to beginners.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
 

Also Known As

No data available
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Rockwell Automation
Find out what your peers are saying about Auth0 Platform vs. CyberArk Privileged Access Manager and other solutions. Updated: February 2026.
883,619 professionals have used our research since 2012.