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Automation Anywhere vs OpenText UFT One comparison

Automation Anywhere and OpenText are both solutions in the Regression Testing Tools category. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 88% of OpenText users who would recommend it.
Automation Anywhere
Read 554 Automation Anywhere reviews
  • 14,555 Views
  • 8,536 Comparison Views
95% willing to recommend
OpenText UFT One
Read 95 OpenText UFT One reviews
  • 5,184 Views
  • 3,252 Comparison Views
88% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Automation Anywhere and OpenText UFT One based on real PeerSpot user reviews.

Find out in this report how the two Regression Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Automation Anywhere vs. OpenText UFT One Report (Updated: March 2025).
Buyer's Guide
Automation Anywhere vs. OpenText UFT One
March 2025
Download the complete report
Helped 845,406 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Automation Anywhere users achieve ROI in 6-18 months, benefiting from error reduction, productivity gains, and labor cost savings.
Sentiment score
7.5
OpenText UFT One enhances efficiency and productivity with automation, AI capabilities, and supports achieving up to 300% ROI.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere aids in handling repetitive tasks, contributing to productivity and enhancing customer service, especially when combined with methodologies like Six Sigma.
For more quotes and insights, download the Automation Anywhere report
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
The development time using UFT can be cut down into half as compared to coding from scratch.
We can easily achieve a return on investment in one, two, or three years.
For more quotes and insights, download the OpenText UFT One report
Prafful Jha - PeerSpot reviewer
JV
Isaac Bermudez Salguera - PeerSpot reviewer
AG
Badari Mallireddy - PeerSpot reviewerPierre CAHAY - PeerSpot reviewer
 

Customer Service

Sentiment score
7.1
Automation Anywhere's customer service is praised for responsiveness but needs improvements in speed, documentation, and complex issue support.
Sentiment score
6.2
OpenText UFT One's customer service is generally efficient but inconsistent, with varied experiences in support quality and response time.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
For more quotes and insights, download the Automation Anywhere report
Support cases are easily created and attended to promptly, depending on urgency.
After creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody.
The technical support is rated eight out of ten.
For more quotes and insights, download the OpenText UFT One report
Prafful Jha - PeerSpot reviewer
JV
Sumit Mittal - PeerSpot reviewer
AG
Badari Mallireddy - PeerSpot reviewerPierre CAHAY - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere is scalable, efficient, and integrates seamlessly, making it ideal for large-scale and varied business automation.
Sentiment score
7.2
OpenText UFT One is scalable, integrating with Jenkins, but success depends on licensing, automation quality, and deployment strategy.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
I would rate it a nine out of ten for scalability.
For more quotes and insights, download the Automation Anywhere report
The tool can be installed on all computers used by developers or test automation engineers.
For more quotes and insights, download the OpenText UFT One report
Vikas-Jaiswal - PeerSpot reviewer
KP
SS
AG
 

Stability Issues

Sentiment score
7.1
Automation Anywhere's stability varies by infrastructure and use, with recent improvements but persistent challenges like crashes and implementation issues.
Sentiment score
6.6
OpenText UFT One generally exhibits stability, though some users report performance issues, often resolved through updates. Satisfaction remains high.
With the latest applications, there are no significant issues like freezing or crashing.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It usually does not lag or crash.
For more quotes and insights, download the Automation Anywhere report
No quotes available
For more quotes and insights, download the OpenText UFT One report
Vikas-Jaiswal - PeerSpot reviewerreviewer2625948 - PeerSpot reviewerreviewer2642832 - PeerSpot reviewer
 

Room For Improvement

Automation Anywhere needs improvements in integration, usability, stability, AI, support, licensing, training, infrastructure, and pricing flexibility.
OpenText UFT One requires improvements in stability, compatibility, speed, memory use, object recognition, and integration with open-source tools.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
For more quotes and insights, download the Automation Anywhere report
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
For more quotes and insights, download the OpenText UFT One report
reviewer2642832 - PeerSpot reviewerPrafful Jha - PeerSpot reviewerreviewer1539000 - PeerSpot reviewer
AG
Badari Mallireddy - PeerSpot reviewer
 

Setup Cost

Automation Anywhere's pricing is high but offers tremendous value with comprehensive features and flexible licensing options for enterprises.
OpenText UFT One licensing is costly, leading organizations to mix different license types and evaluate ROI against open-source alternatives.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
For more quotes and insights, download the Automation Anywhere report
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
For more quotes and insights, download the OpenText UFT One report
reviewer2625948 - PeerSpot reviewerreviewer2644008 - PeerSpot reviewerVatsal Mehta - PeerSpot reviewer
AG
Pierre CAHAY - PeerSpot reviewerBadari Mallireddy - PeerSpot reviewer
 

Valuable Features

Automation Anywhere offers an intuitive interface, advanced bot features, and seamless integration, enhancing efficiency and productivity for all users.
OpenText UFT One provides versatile automation with cross-platform compatibility, easy use, robust testing, and integration with key technologies.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
For more quotes and insights, download the Automation Anywhere report
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
The OpenText solution is the best of breed and the best solution on the market for large customers.
For more quotes and insights, download the OpenText UFT One report
reviewer2642832 - PeerSpot reviewerJack Strenkowski - PeerSpot reviewerSumit Mittal - PeerSpot reviewerBadari Mallireddy - PeerSpot reviewer
AG
Pierre CAHAY - PeerSpot reviewer
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
554
Ranking in other categories
Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
OpenText UFT One
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
95
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (6th), Test Automation Tools (2nd)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Read full review
Don Ingerson - PeerSpot reviewer
With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results
With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
19%
Manufacturing Company
14%
Computer Software Company
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
See all answers
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
See all answers
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
See all answers
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
See all answers
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
See all answers
What needs improvement with Micro Focus UFT One?
UFT still requires some coding. If it could move closer to a no-code or low-code solution, it might dominate the market again. Additionally, customer support could be improved as they take days to ...
See all answers
 

Comparisons

Microsoft Power Automate vs Automation Anywhere Logo
Microsoft Power Automate vs Automation Anywhere
Compared 31% of the time
UiPath vs Automation Anywhere Logo
UiPath vs Automation Anywhere
Compared 22% of the time
Blue Prism vs Automation Anywhere Logo
Blue Prism vs Automation Anywhere
Compared 10% of the time
Python RPA vs Automation Anywhere Logo
Python RPA vs Automation Anywhere
Compared 6% of the time
Tricentis Tosca vs Automation Anywhere Logo
Tricentis Tosca vs Automation Anywhere
Compared 4% of the time
More Automation Anywhere Competitors
Tricentis Tosca vs OpenText UFT One Logo
Tricentis Tosca vs OpenText UFT One
Compared 31% of the time
OpenText UFT Developer vs OpenText UFT One Logo
OpenText UFT Developer vs OpenText UFT One
Compared 11% of the time
Katalon Studio vs OpenText UFT One Logo
Katalon Studio vs OpenText UFT One
Compared 9% of the time
UiPath Test Cloud vs OpenText UFT One Logo
UiPath Test Cloud vs OpenText UFT One
Compared 9% of the time
SmartBear TestComplete vs OpenText UFT One Logo
SmartBear TestComplete vs OpenText UFT One
Compared 7% of the time
More OpenText UFT One Competitors
 

Product Reports

Buyer's Guide
Automation Anywhere
March 2025
Automation Anywhere reportDownload Automation Anywhere product report
Buyer's Guide
OpenText UFT One
March 2025
OpenText UFT One reportDownload OpenText UFT One product report
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

  • Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
  • Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
  • Integration: Seamlessly integrates with business applications for smooth operations.
  • Security: Features like credential vault ensure robust data protection.
  • Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

  • Efficiency: Automates repetitive tasks, enhancing process efficiency.
  • Accuracy: Improves accuracy in operations like finance and HR.
  • Scalability: Offers scalable solutions for growing enterprises.
  • Cost Reduction: Reduces operational costs by streamlining processes.
  • Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

Our AI-powered functional testing tool accelerates test automation. It works across desktop, web, mobile, mainframe, composite, and packaged enterprise-grade applications.

Read white paper

OpenText
 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Buyer's Guide
Automation Anywhere vs. OpenText UFT One
March 2025
Free Report: Automation Anywhere vs. OpenText UFT One
Find out what your peers are saying about Automation Anywhere vs. OpenText UFT One and other solutions. Updated: March 2025.
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