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Automation Anywhere vs OpenText UFT One comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Automation Anywhere delivers high ROI with quick cost recovery, boosting efficiency and productivity in data-heavy, repetitive tasks.
Sentiment score
7.5
OpenText UFT One offers over 300% ROI by enhancing efficiency, reducing costs, and supporting diverse systems through AI capabilities.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
The development time using UFT can be cut down into half as compared to coding from scratch.
We can easily achieve a return on investment in one, two, or three years.
 

Customer Service

Sentiment score
7.1
Automation Anywhere's support is knowledgeable and effective despite occasional delays, with valued account managers and praised community resources.
Sentiment score
6.2
Users report varied OpenText UFT One support experiences, noting quick responses but sometimes slow resolutions, especially for complex issues.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Support cases are easily created and attended to promptly, depending on urgency.
After creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody.
The technical support is rated eight out of ten.
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere is scalable and flexible, suitable for large organizations, though budget considerations and infrastructure are necessary.
Sentiment score
7.2
OpenText UFT One scales well with proper licensing management, though execution speed and large test volumes may pose challenges.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
I would rate it a nine out of ten for scalability.
The tool can be installed on all computers used by developers or test automation engineers.
 

Stability Issues

Sentiment score
7.1
Automation Anywhere offers generally stable performance, though users occasionally face issues, particularly during updates and transitions.
Sentiment score
6.5
Users have mixed opinions on OpenText UFT One's stability, noting issues with crashing and updates affecting performance.
With the latest applications, there are no significant issues like freezing or crashing.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It usually does not lag or crash.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
 

Room For Improvement

Automation Anywhere requires improvements in user-friendliness, stability, integration, support services, pricing, and accessibility for better user experience.
OpenText UFT One needs performance and stability improvements, enhanced browser compatibility, intuitive interface, and better technical support.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
 

Setup Cost

Enterprise buyers view Automation Anywhere as more expensive, suiting large organizations needing comprehensive features and flexible pricing.
OpenText UFT One, though pricey, offers robust automation features and integration, making it valuable for enterprises needing extensive capabilities.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
 

Valuable Features

Automation Anywhere excels with user-friendly interfaces, AI tools, and cloud support, enhancing efficiency and productivity for non-technical users.
OpenText UFT One provides comprehensive cross-technology testing automation with strong compatibility, integration, and innovative AI testing capabilities.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
556
Ranking in other categories
Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
OpenText UFT One
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
96
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (6th), Test Automation Tools (2nd)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Don Ingerson - PeerSpot reviewer
With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results
With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
18%
Manufacturing Company
14%
Computer Software Company
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
OpenText UFT One required knowledge of VBScript, which is a limited version of Visual Basic. We frequently encountered stability issues when the browser dependency caused Windows to consume memory ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Automation Anywhere vs. OpenText UFT One and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.