Auvik Network Management (ANM) vs ControlUp comparison

Auvik Network Management (ANM)

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Executive SummaryUpdated on Oct 9, 2024

ControlUp and Auvik Network Management compete in IT management tools, offering distinct strengths in endpoint monitoring and network management. ControlUp holds an advantage in integration and cost-effectiveness, while Auvik provides superior real-time network insights and remote access capabilities.

Features: ControlUp offers cloud-based features with robust security and ROI benefits, integrating with solutions like Netscaler and Scoutbees for comprehensive analysis. Additionally, it provides effective endpoint monitoring. Auvik Network Management presents comprehensive network mapping and monitoring, offering detailed network discovery and alerting features with real-time insights suited for complex network structures.

Room for Improvement: ControlUp should enhance integration capabilities and streamline alerting setups. Additional focus on network infrastructure monitoring is needed, along with improvements in reporting and alert customization. Auvik could improve its interface customization for network maps and export options. It also requires better user interface intuitiveness and integration capabilities with systems like ticketing.

Ease of Deployment and Customer Service: ControlUp supports hybrid and on-premises deployments with supportive customer service, though integration expertise can be improved. Auvik's deployment in the public cloud ensures broader accessibility and ease of integration across sites, with proactive customer service beneficial during onboarding and ongoing maintenance.

Pricing and ROI: ControlUp offers competitive pricing through task automation and cloud workload management, leading to cost savings. Although its VMware partnership provides different pricing, potential hidden charges exist. Auvik charges per network device, with non-billable features enhancing cost-effectiveness, and is viewed as justifiable despite higher pricing due to effective management and time savings.

To learn more, read our detailed Auvik Network Management (ANM) vs. ControlUp Report (Updated: March 2025).

Auvik Network Management (ANM) vs. ControlUp

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Auvik Network Management (ANM)

Ranking in IT Infrastructure Monitoring

3rd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

186

Ranking in other categories

Network Monitoring Software (2nd), Network Troubleshooting (2nd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)

ControlUp

Ranking in IT Infrastructure Monitoring

37th

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Auvik Network Management (ANM) is 0.6%, down from 0.7% compared to the previous year. The mindshare of ControlUp is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Jeremy Campbell

IT Manager at Seyer Industries

Enables us to get on top of issues before they become an outage

When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.

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Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's incredibly important, given our work as a managed service provider, to have a single pane of glass environment. That is very crucial to being able to identify and diagnose issues with a network and fix them promptly. We don't have to log in to 15 different devices to track down how things are connected."

"The integration between Auvik Network Management and Autotask is particularly valuable for us, along with similar integrations with tools like IT Glue."

"Auvik stands out for its user-friendly interface and its comprehensive configuration management features."

"The most valuable features are the traffic analysis and the network mapping."

"The best feature is the ease of setup. Auvik immediately scans and finds everything. It automatically connects to multiple devices with a single set of credentials."

"Auvik's reliability is impressive."

"The most valuable features of Auvik are the alerting and monitoring. Those functions mean it easily more than pays for itself. I have it integrated with Slack with multiple channels set up for our IT office. When just about any part goes down that I have assigned in the alerting portion, it will let the right people know within minutes."

"I can see everything that's online. It alerts me when things are offline, which is great."

More Auvik Network Management (ANM) pros

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"It has a great career time monitoring tool."

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

"The script-based actions have allowed us to extend the core reporting capabilities."

"ControlUp has an easy installation process."

"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

More ControlUp pros

Cons

"I would like to see more extensive syslog capabilities. It can ingest syslogs and I think it can alert based on quantities of messages. You can also look back at some of the messages, but it's not a forensics level syslog."

"When mapping complex network architectures or nonstandard things, the map doesn't always accurately reflect reality. Sometimes the interface is pretty sluggish. It's much worse if the customer environment is relatively large and complex. But even if you split a site that's large into a couple of multi-sites, The performance is still a bit slow sometimes."

"The user interface could be a little bit faster, and there should be a legend in the map."

"When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline."

"Currently, with Auvik's support, I'm troubleshooting some of the information gathered on Cisco devices through SNMP V3. Auvik is not able to pull some of the important information that it uses to draw the map, which is kind of shocking because it is Auvik. So, it is their platform, and it is monitoring Cisco devices, which are obviously very prevalent in the world. Auvik is having a hard time gathering such important information over SNMP V3, which is a networking standard, and on super popular device brand and model. They're actively working with me on that piece. It seems that network device management using SNMP V3 could use a little tuning."

"The performance could be better; it gets a little clunky and slow-moving at times, and I wonder if that's due to the VM or if it's just the nature of the tool."

"Ideally, we'd like Auvik to integrate with Autotask and allow us to set service levels within Auvik e.g., Monitor, Manage, Protect."

"The cost was high."

More Auvik Network Management (ANM) cons

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"Most reports give information about the top 100 devices, but not all of the devices."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

"It can be improved by including script-based scheduling."

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

More ControlUp cons

Pricing and Cost Advice

"What is good about Auvik is that it is a monthly spend versus a CapEx."

"I find Auvik's pricing to be a good value for the features offered."

"Auvik is billed by network device. They bill our firewalls and networks. However, there are devices that are not subject to billing in our environment, such as PCs, phones, and printers."

"It's always been very affordable."

"It's priced fairly, avoiding any underestimation of its value."

"The pricing is pretty reasonable for what we get. It's billed by certain, core network devices that it monitors, but I'm not billed for all the devices it monitors. For example, wireless access points and small things like that, throughout the network, are not billed."

"I would like it to be more cost-effective or affordable. It's not the most expensive one, but it's also not the cheapest solution out there. You pay month to month. It is what it is. It is not for everyone, but it depends on what you're looking for in your budget."

"The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device."

More Auvik Network Management (ANM) pricing and cost advice

"Based on my experience, ControlUp is not that expensive."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"We are satisfied with the price compared to other solutions."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

13%

Healthcare Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Auvik?

The most valuable feature for us in Auvik is the network topology.

What is your experience regarding pricing and costs for Auvik?

Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.

What needs improvement with Auvik?

The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

What needs improvement with ControlUp Real-time?

What is your primary use case for ControlUp Real-time?

We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...

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Product Reports

Auvik Network Management (ANM)

April 2025

Download Auvik Network Management (ANM) product report

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April 2025

Overview

Auvik is a network management software that provides real-time visibility and control over network infrastructure.

It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.

With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.

Auvik

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

Sample Customers

Information Not Available

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida