Auvik Network Management (ANM) vs eG Enterprise comparison

Auvik and eg Innovations are both solutions in the Network Monitoring Software category. Auvik is ranked #2 with an average rating of 8.6, while eg Innovations is ranked #49 with an average rating of 8.5. Auvik holds a 0.9% mindshare in NMS, compared to eg Innovations’s 0.3% mindshare. Additionally, 99% of Auvik users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.

Auvik Network Management (ANM)

Read 186 Auvik Network Management (ANM) reviews

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1,109 Comparison Views

99% willing to recommend

eG Enterprise

Read 21 eG Enterprise reviews

683 Views
426 Comparison Views

95% willing to recommend

Auvik Network Management (ANM)

eG Enterprise

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Executive SummaryUpdated on Oct 9, 2024

eG Enterprise and Auvik Network Management compete in the network monitoring arena. eG Enterprise seems to have the upper hand with more comprehensive monitoring capabilities, while Auvik excels in ease of deployment and specific network management features.

Features: eG Enterprise offers end-to-end service monitoring, detailed visibility across OSI layers, Citrix and Exchange environments monitoring, and customizable tests for infrastructure elements. Auvik provides network discovery and mapping with automated topographic maps, alerting, and RMM tool integration, focusing on real-time monitoring and network health visualization.

Room for Improvement: eG Enterprise could improve its user interface, pricing, and reporting systems, along with expanding integrations such as OpenShift. Auvik could enhance dashboard customization, integration with help desk systems, and improve reporting and network map functionalities along with better support for various hardware and alert customization.

Ease of Deployment and Customer Service: eG Enterprise is an on-premises solution praised for its 24/7 customer service and responsive technical team. Auvik supports public, private, and hybrid cloud environments and is recognized for its fantastic customer service and flexibility in deployment, offering strong support for remote management.

Pricing and ROI: eG Enterprise is less expensive than some competitors with high ROI, offering perpetual and subscription licenses. Auvik’s pricing is device-based, higher for extensive use but considered valuable, with no charges for monitoring non-critical devices, emphasizing device monitoring granularity.

To learn more, read our detailed Auvik Network Management (ANM) vs. eG Enterprise Report (Updated: April 2025).

Buyer's Guide

Auvik Network Management (ANM) vs. eG Enterprise

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Auvik Network Management (ANM)

Ranking in Network Monitoring Software

2nd

Ranking in IT Infrastructure Monitoring

3rd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

186

Ranking in other categories

Network Troubleshooting (2nd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)

eG Enterprise

Ranking in Network Monitoring Software

49th

Ranking in IT Infrastructure Monitoring

44th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 0.9%, down from 1.2% compared to the previous year. The mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Jeremy Campbell

IT Manager at Seyer Industries

Enables us to get on top of issues before they become an outage

When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.

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Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automated network topology map is excellent; it shows connected networks, where they're going, and what they're visible on."

"I can see everything that's online. It alerts me when things are offline, which is great."

"The reporting that they have available was good."

"Automated configuration backups and automated network diagrams are the most valuable."

"Topography mapping is incredibly useful, especially when it's functioning properly."

"It's easy to get the information I need. I don't need to hunt for it or run queries to get it."

"The appeal lies in the unified dashboard, providing a single view encompassing all aspects of my network."

"The automation of the network mapping enables junior network specialists to resolve issues directly, freeing up senior-level team members to perform higher-value tasks. They can see if it is something as simple as a power issue in a wing of a building. This lets them pick the low hanging fruit. Then, if a configuration needs a more skilled person, they can easily escalate it."

More Auvik Network Management (ANM) pros

"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."

"Enormous capability to monitor Citrix environments."

"The GUI is nicer than all the other graphical interfaces out there."

"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."

"eG Enterprise has a single pane of glass for observability and monitoring."

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."

More eG Enterprise pros

Cons

"We had some issues with the licensing. You need to pay for premium to use NetFlow, and we had a problem with them counting the same device multiple times for licensing purposes. It was a little frustrating because the Auvik database in the background didn't see it as a single device even though it came from the same critical hardware and only had one serial number. However, it was in different groups, so it was counted two or three times. It took a while to work with the accounting team to get that sorted."

"When we deal with larger networks, the current interface is difficult to navigate around the network map because of the volume of devices."

"We schedule backups in the middle of the night, and a high volume of data passes through our networks during those backups because it backs up everything for a couple of hours. That generates alerts in Auvik's monitoring systems saying that these network ports are at 99 percent utilization because they're being maxed out. I'd like to have a way to mute alerts during these hours. There's no way to whitelist this activity within a set period. I want to be able to tell Auvik not to send me alerts about high utilization on these ports between 1 a.m. and 4 a.m."

"I would like a Power BI-style dashboard that you could show to a non-technical person with metrics like the number of devices accessing wireless, the amount of internet, total issues resolved each month, etc."

"Although the network topology is excellent, it has a hard time picking up some devices on the network. A device might not be fully supported, or Auvik is unable to pull all the information from it."

"The map itself is a little clunky in terms of zooming in, zooming out, and moving around because you have to use the manual on-screen buttons as opposed to being able to click and drag."

"The use of a mobile app would be very beneficial because sometimes I cannot access a computer."

"The general feature set could use some work. For network mapping and network alerting, it's great for what it does. But it could provide more monitoring, such as jitter monitoring, which it doesn't have, and round-trip time for packets. I would like to see more network detail on the actual traffic that's flowing through the network."

More Auvik Network Management (ANM) cons

"The solution should improve on the security side and include some more API integrations into wider application platforms."

"Needs to improve the networking monitor capabilities."

"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"The UI looks a little dated and could do with a refresh."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

"Dashboards are difficult to create, and not so useful."

"The integration must be improved."

More eG Enterprise cons

Pricing and Cost Advice

"Its pricing is definitely competitive with everything else that's out there. If somebody has not shopped for a product like Auvik for a while, there's probably going to be some sticker shock because it is not cheap, but that's true for all the products that we looked at."

"The pricing is very good."

"For us, it has been good. I do not get too much into the pricing side. We are an MSP, so we have a number of clients, and we are utilizing Auvik as a way for us to be able to better manage and support our clients. The more clients we bring into Auvik, the better the pricing, so we have been happy with how it is."

"We have a lot of problems with licensing in many other solutions, but I've never run into a problem with Auvik licensing. That's a pretty good vote of confidence."

"The pricing is by device. We have 75 devices, which is a little more than we really need. With school and volume discounts, it is still a little over $16,000 annually. Our WiFi access points are not being billed, but all our switches and routers are."

"The value is there. It's not that expensive per device and it's licensed per device. Unlike some of the other tools that I use, it's not real expensive. It's a good value for the price."

"The price of Auvik is okay. It is appropriate for the market."

"I'm unfamiliar with other network monitoring applications, as I've been using Auvik for so long, but it is one of the more expensive solutions. However, we have used the product to troubleshoot different issues. For example, one of our clients had an issue where their phones were constantly going down, and nobody could figure out the problem. We put Auvik on the network and found a loop in their switches, so it simplifies our lives, increases resolution speed, and makes us look like competent technicians."

More Auvik Network Management (ANM) pricing and cost advice

"It is not expensive."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"They are aligned with other enterprise solutions."

"It'd be nice if the price was lower. That would be an improvement."

"The product is very cheap."

"eG Enterprise is much cheaper than the other products it competes with."

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

16%

Financial Services Firm

12%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Auvik?

The most valuable feature for us in Auvik is the network topology.

See all answers

What is your experience regarding pricing and costs for Auvik?

Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.

See all answers

What needs improvement with Auvik?

The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...

See all answers

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Comparisons

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SolarWinds NPM vs Auvik Network Management (ANM)

Compared 8% of the time

LogicMonitor vs Auvik Network Management (ANM)

Compared 6% of the time

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Compared 26% of the time

Dynatrace vs eG Enterprise

Compared 20% of the time

PRTG Network Monitor vs eG Enterprise

Compared 15% of the time

Zabbix vs eG Enterprise

Compared 13% of the time

SolarWinds NPM vs eG Enterprise

Compared 7% of the time

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Product Reports

Buyer's Guide

Auvik Network Management (ANM)

April 2025

Download Auvik Network Management (ANM) product report

Buyer's Guide

eG Enterprise

April 2025

Download eG Enterprise product report

Overview

Auvik is a network management software that provides real-time visibility and control over network infrastructure.

It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.

With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.

Auvik

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

Information Not Available

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Buyer's Guide

Auvik Network Management (ANM) vs. eG Enterprise

April 2025

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