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Auvik Network Management (ANM) vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Auvik Network Management enhances efficiency and ROI by automating processes, reducing resolution time, and saving costs.
Sentiment score
8.5
Implementing OpsRamp reduced downtime, increased efficiency and automation, cut IT expenses, and improved productivity, resource allocation, and financial performance.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
 

Customer Service

Sentiment score
7.9
Auvik Network Management support is responsive and knowledgeable but occasionally slower, with suggestions for proactive engagement and extended hours.
Sentiment score
6.4
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
They were knowledgeable and responded quickly with accurate and useful information.
Auvik always responds on the same day.
They introduced the product to us and explained how to deal with it.
 

Scalability Issues

Sentiment score
8.0
Auvik Network Management is praised for its scalability, accommodating various network sizes and environments with high user satisfaction.
Sentiment score
7.6
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
It was capable of handling all those clients perfectly.
The platform scales well and supports our organizational needs.
 

Stability Issues

Sentiment score
8.1
Auvik Network Management offers reliable performance and uptime, with efficient communication and transparency during maintenance, ensuring user satisfaction.
Sentiment score
7.4
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
I have been wondering if Auvik Network Management is built on modern web technology because it is pretty fast and queries things quickly.
 

Room For Improvement

Auvik Network Management needs enhancements in reporting, alerts, network mapping, and user interface for improved customization and usability.
OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
The global map can also show only medium, critical, or high alerts rather than details.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
 

Setup Cost

Auvik Network Management provides per-device billing, offering scalable pricing and value through free monitoring for non-billable devices.
OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
I would categorize its pricing as good.
The pricing was a little bit higher.
 

Valuable Features

Auvik Network Management offers comprehensive visibility, real-time monitoring, easy integration, and user-friendly features for efficient network management.
OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
I have real-time network visibility, where all devices such as hubs, routers, firewalls, and servers are in one place for me to check.
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in IT Infrastructure Monitoring
3rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
190
Ranking in other categories
Network Monitoring Software (2nd), Network Troubleshooting (2nd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
OpsRamp
Ranking in IT Infrastructure Monitoring
26th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Event Monitoring (4th), AIOps (11th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Auvik Network Management (ANM) is 0.7%, down from 0.7% compared to the previous year. The mindshare of OpsRamp is 2.9%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
What needs improvement with Auvik?
The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

Overview

 

Sample Customers

Information Not Available
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Auvik Network Management (ANM) vs. OpsRamp and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.