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Avada Software Infrared360 vs ScienceLogic comparison

Avada Software and ScienceLogic are both solutions in the Server Monitoring category. Avada Software is ranked #36, while ScienceLogic is ranked #12 with an average rating of 7.4. Avada Software holds a 0.2% mindshare in SM, compared to ScienceLogic’s 2.1% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 93% of ScienceLogic users who would recommend it.
Avada Software Infrared360
Read 13 Avada Software Infrared360 reviews
  • 63 Views
  • 32 Comparison Views
100% willing to recommend
ScienceLogic
Read 45 ScienceLogic reviews
  • 785 Views
  • 568 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

ScienceLogic and Avada Software Infrared360 are both contenders in the IT infrastructure monitoring space. ScienceLogic seems to have the upper hand in support and ease of deployment, while Avada Software Infrared360 offers better value for money and a robust feature set.

Features: ScienceLogic offers comprehensive monitoring capabilities, integration flexibility, and fast deployment. Avada Software Infrared360 provides real-time performance monitoring, ease of use, and superior features that justify its investment.

Room for Improvement: ScienceLogic users suggest enhancements in reporting capabilities, dashboard customization, and more granular alerting options. Avada Software Infrared360 could improve its documentation, alerting options, and customization tools.

Ease of Deployment and Customer Service: ScienceLogic is favored for fast deployment and responsive customer support. Avada Software Infrared360 is similarly easy to deploy but has occasional issues with support responsiveness.

Pricing and ROI: ScienceLogic provides competitive setup costs and good ROI but is considered slightly expensive by some users. Avada Software Infrared360 is seen as delivering excellent value for its price, positively affecting ROI.

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To learn more, read our detailed Avada Software Infrared360 vs. ScienceLogic Report (Updated: April 2025).
Buyer's Guide
Avada Software Infrared360 vs. ScienceLogic
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
36th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (77th), Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (11th)
ScienceLogic
Ranking in Server Monitoring
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (27th), IT Infrastructure Monitoring (24th), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)
 

Mindshare comparison

As of April 2025, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of ScienceLogic is 2.1%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

it_user685326 - PeerSpot reviewer
An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.
Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.
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Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It has role-based access to queues, giving us more insights into problems."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"Monitoring that ties into our incident management system"
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"It is simple."
"The solution provides good infra-monitoring features."
"The tool is quite easy to deploy, and it offers very good support."
"The best feature is the highly flexible graphs."
"The most valuable features of ScienceLogic are AI and machine learning."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"When it comes to features, the power pack is the most valuable."
More ScienceLogic pros
 

Cons

"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."
"It was challenging onboarding users."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"They should improve their support process and add chat."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"I would like to see out-of-the-box standard dashboards for common services."
"ScienceLogic could improve the implementation, it could be made easier."
More ScienceLogic cons
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"The pricing model for ScienceLogic could improve."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
More ScienceLogic pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
41%
Manufacturing Company
9%
Computer Software Company
7%
Hospitality Company
5%
Computer Software Company
13%
Financial Services Firm
12%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
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What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
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What needs improvement with ScienceLogic?
ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...
See all answers
 

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Product Reports

Buyer's Guide
Avada Software Infrared360
April 2025
Avada Software Infrared360 reportDownload Avada Software Infrared360 product report
Buyer's Guide
ScienceLogic
March 2025
ScienceLogic reportDownload ScienceLogic product report
 

Also Known As

Infrared360
No data available
 

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

  *Kafka coming soon 

Avada Software

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?
  • Agentless Configuration: Ensures easy deployment without the need for agents.
  • Third-Party Integration: Seamlessly integrates with various tools.
  • Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
  • Flexible Graphs: Allows custom visual representation of data.
  • Role-Based Access: Provides tiered access for different user roles.
  • Infrastructure and Event Management: Efficiently monitors hybrid environments.
What benefits and ROI should users look for?
  • Scalability: Handles environments of all sizes efficiently.
  • AI and Machine Learning: Enhances automation and incident management.
  • Ease of Deployment: Streamlines initial setup and reduces time to value.
  • Customization: Custom dashboards and reports cater to specific needs.
  • Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

ScienceLogic
 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Buyer's Guide
Avada Software Infrared360 vs. ScienceLogic
April 2025
Free Report: Avada Software Infrared360 vs. ScienceLogic
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