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AWS Auto Scaling vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Auto Scaling
Ranking in Application Performance Monitoring (APM) and Observability
15th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
IT Alerting and Incident Management (4th)
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.1%, up from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mbula Mboma - PeerSpot reviewer
Boosts deployment efficiency with seamless automatic scaling capabilities
My primary use case for Auto Scaling is mainly to deploy applications at scale Auto Scaling has made the deployment of applications more efficient, allowing us to manage traffic and maintain performance as user counts increase. Auto Scaling is a cool feature that works well and its automatic…
Sunil K R - PeerSpot reviewer
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The various scaling options available, such as step scaling, are particularly useful."
"AWS Auto Scaling is very good for managing traffic and creating new instances when necessary."
"Auto Scaling is a cool feature that works well and its automatic scaling capabilities are very useful."
"AWS Auto Scaling is cost-effective and very useful for businesses."
"The setup is not very complex."
"AWS Auto Scaling is very good for managing traffic and creating new instances when necessary."
"It can scale."
"The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide."
"The flexibility to develop and consolidate many solutions into one platform is great."
"The observability is great and valuable."
"The root cause analysis is very helpful for us."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"The solution's scalability is fine."
"The solution's most valuable feature is the aggregation of the metrics and the relative ease of getting them away from search."
 

Cons

"It is sometimes very critical to deploy on AWS since some servers are already running in the background. There are challenges for employees on how to deploy at a given time."
"The billing and cost optimization of the solution could be improved."
"Setting up the configuration involves too much work for the cloud engineer."
"It has latency issues. It depends on the distribution used, whether it's Amazon Linux, Windows Linux, etc. Occasionally, there are latency issues, which might lead to slower performance."
"The solution's infrastructure scalability and elasticity could be improved."
"The product could add more features for managing instances."
"The solution is not out-of-the-box and you have to study to use it. It should be more easier to use."
"The tool's stability could be improved."
"There should be entity conflict resolution, specifically regarding duplicate entities. There should be case sensitivity for various keys amongst entities, specifically host names. We need IT metrics-based indexes and more content packs. I know they are coming out with these features"
"Splunk ITSI consumes a lot of CPU resources."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"They should make it easier to use. Many people are new to it. It is hard and has a steep learning curve."
"It was an intimidating tool for us to jump into at the beginning."
"The solution should integrate more features in NEAP."
"ITSI currently lacks the capability for automated response, mitigation, and remediation."
"The problem becomes the price, as Splunk is an expensive product."
 

Pricing and Cost Advice

"AWS Auto Scaling is an expensive solution."
"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
"The pricing is good. I have not had any customers that have complained about the price."
"AWS Auto Scaling is a cheap solution."
"The product has moderate pricing."
"AWS Auto Scaling's price is high."
"The product is expensive."
"It depends on how big an organization is. If we have a lot of resources, the licensing needs to be upgraded. If we have a small environment, the licensing cost is definitely going to be less."
"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
"It would have been good if the product cost was much lower."
"It is interesting. I am not involved that much lately, but if I recall correctly, you license primarily on the volume of data that you are using in Splunk ITSI, but there is no way Splunk can ever check if that is true, so that is interesting. We are not doing it, but someone can pretend to just use 10%, and it would be super cheap. It is tricky, but it is more tricky for Splunk than for us."
"Pricing has some room for improvement."
"Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
"Splunk ITSI is expensive compared to other tools."
"I wouldn't say there's been an issue with the solution's pricing because we went through the AWS marketplace and negotiated directly with Splunk."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
13%
Government
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Auto Scaling?
The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. W...
What is your experience regarding pricing and costs for AWS Auto Scaling?
The pricing of Auto Scaling is medium range, neither high nor low.
What needs improvement with AWS Auto Scaling?
It is sometimes very critical to deploy on AWS since some servers are already running in the background. There are challenges for employees on how to deploy at a given time. It requires a downtime ...
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Currently, Glass tables in ITSI only display metrics related to KPIs. I proposed adding an option to show metrics related to entities. This would eliminate the need for custom SPL to achieve this f...
 

Also Known As

AWS Auto-Scaling
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.