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AWS Auto Scaling vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
AWS Auto Scaling support is helpful and friendly, but opinions on response times vary, with some seeking faster service.
No sentiment score available
 

Room For Improvement

Sentiment score
6.0
AWS Auto Scaling requires better server launch times, pricing, documentation, security, and instance management, with emphasis on improved automation and AI features.
No sentiment score available
This complexity led me to migrate to CloudFormation, which simplifies the deployment process.
 

Scalability Issues

Sentiment score
6.7
AWS Auto Scaling excels in seamless scalability, receiving high ratings and praise for performance during peak demand and large user bases.
No sentiment score available
Scalability is impressive, as it allowed us to go from 1,000 to 10,000 active users within a week during a traffic spike.
 

Setup Cost

Sentiment score
6.2
AWS Auto Scaling offers pay-as-you-go pricing, seen as expensive by some, but valued for quality and scalability.
No sentiment score available
 

Stability Issues

Sentiment score
3.2
AWS Auto Scaling is reliable, stable, with users rating it highly despite occasional scaling lags or minor stability concerns.
No sentiment score available
 

Valuable Features

Sentiment score
8.5
AWS Auto Scaling provides intelligent automation, scalability, and efficient traffic management with user-friendly features and predictable, smart scaling policies.
No sentiment score available
Its automatic scaling capabilities are very useful.
 

Categories and Ranking

AWS Auto Scaling
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
49
Ranking in other categories
IT Alerting and Incident Management (4th)
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.1%, down from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PRABHAT_MISHRA - PeerSpot reviewer
User-friendly interface and provides autoscaling without manual intervention
We utilize AWS Auto Scaling to handle peak traffic times in our application using scheduled scaling. We have scheduled traffic in the morning when we have higher traffic. Previously, we had customer issues with requests failing because of manual intervention. After enabling AWS Auto Scaling, none of the requests failed, giving a very smooth customer experience. In that way, the solution reduced our operational costs. The solution's health check feature is very important because it checks the heartbeat of the application to know whether it's running or not. If it's not running, we automatically get notified and look into the application to see what caused it. The health check integration feature has helped with the availability of the application. I would recommend the solution to people looking for automatic scaling of their application. Overall, I rate the solution ten out of ten.
Sunil K R - PeerSpot reviewer
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Computer Software Company
13%
Government
13%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Auto Scaling?
The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. W...
What is your experience regarding pricing and costs for AWS Auto Scaling?
Auto Scaling's cost is neither cheap nor overly expensive. It depends on the scaling extent and application requirements, which can be calculated using a cost calculator. Customers pay based on how...
What needs improvement with AWS Auto Scaling?
I haven't experienced any specific challenges with Auto Scaling. It automatically scales as necessary and reduces when the load decreases. There hasn't been a need for improvements.
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Currently, Glass tables in ITSI only display metrics related to KPIs. I proposed adding an option to show metrics related to entities. This would eliminate the need for custom SPL to achieve this f...
 

Also Known As

AWS Auto-Scaling
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.