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AWS Auto Scaling vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Auto Scaling
Ranking in Application Performance Monitoring (APM) and Observability
15th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
IT Alerting and Incident Management (4th)
 

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.1%, up from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mbula Mboma - PeerSpot reviewer
Boosts deployment efficiency with seamless automatic scaling capabilities
My primary use case for Auto Scaling is mainly to deploy applications at scale Auto Scaling has made the deployment of applications more efficient, allowing us to manage traffic and maintain performance as user counts increase. Auto Scaling is a cool feature that works well and its automatic…
Sunil K R - PeerSpot reviewer
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Auto Scaling is cost-effective and very useful for businesses."
"The setup is not very complex."
"It is a stable platform."
"It helps us to reduce the cost."
"I would highly recommend Auto Scaling to others because it is a fantastic feature that simplifies scaling processes and makes deployment efficient."
"AWS Auto Scaling is very good for managing traffic and creating new instances when necessary."
"The solution helps optimize the cost of the AWS environment."
"The most valuable feature is the ability to select a minimum amount of active servers so that a new server automatically launches if one fails."
"Having a structure on how to resolve incidents is the most valuable aspect."
"The most valuable features of Splunk ITSI are event analytics and service insight."
"Splunk's intuitive interface and scalability make it accessible to non-technical users, and its capacity to monitor every millisecond of data across multiple applications is truly impressive."
"Customers have noted the solution helps streamline incident management."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
"Instant usability of gathered event metrics is available. We have metrics data from systems, and we can use that to instantly get system status and trends."
"ITSI's KPI and correlation search aspects are powerful, and the service creation suits the project well. It allows for good segregation of the monitoring solution, and up-to-date quick-time monitoring. We're notified quickly when something goes wrong."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
 

Cons

"The solution's infrastructure scalability and elasticity could be improved."
"Setting up the configuration involves too much work for the cloud engineer."
"Setting up the configuration involves too much work for the cloud engineer, like configuring the ALB, the target group, and all the steps."
"The only area of improvement is the speed at which servers are launched. When cleaning up to six servers at a time, it can take up to 15 to 20 minutes to launch new servers."
"The billing and cost optimization of the solution could be improved."
"The product’s security features need improvement."
"The setup can be a bit complex in some situations."
"There hasn't been a need for improvements."
"It was an intimidating tool for us to jump into at the beginning."
"We also faced challenges relating to UI development."
"The problem becomes the price, as Splunk is an expensive product."
"The UI could be updated. Some elements of the KPI section aren't where you'd expect. It looks like a website from 2010 or maybe older. You can't change some things, like if it doesn't word-wrap well. For example, if you have a long list of KPIs that exceed a character limit, you need to hover over them and wait for the HTML text to pop up to see which KPI it is."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"The cost of the license could be lower."
"They should make it easier to use. Many people are new to it. It is hard and has a steep learning curve."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
 

Pricing and Cost Advice

"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
"The product has moderate pricing."
"AWS Auto Scaling's price is high."
"AWS Auto Scaling is a cheap solution."
"The product is expensive."
"AWS Auto Scaling is an expensive solution."
"The pricing is good. I have not had any customers that have complained about the price."
"I wouldn't say there's been an issue with the solution's pricing because we went through the AWS marketplace and negotiated directly with Splunk."
"Splunk ITSI is a premium application and comes with a premium price tag."
"Splunk is pretty expensive, but it gives you a decent insight into the data. It is easy to learn, and ITSI has a great interface. You can run those queries and pass the data. I"
"Pricing has some room for improvement."
"I know that it is expensive, but I do not think there is another solution that can do similar things for that price."
"Splunk pricing is high."
"The licensing is based on data usage."
"Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
21%
Computer Software Company
13%
Government
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Auto Scaling?
The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. W...
What is your experience regarding pricing and costs for AWS Auto Scaling?
The pricing of Auto Scaling is medium range, neither high nor low.
What needs improvement with AWS Auto Scaling?
It is sometimes very critical to deploy on AWS since some servers are already running in the background. There are challenges for employees on how to deploy at a given time. It requires a downtime ...
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Currently, Glass tables in ITSI only display metrics related to KPIs. I proposed adding an option to show metrics related to entities. This would eliminate the need for custom SPL to achieve this f...
 

Also Known As

AWS Auto-Scaling
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.