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AWS Auto Scaling vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

AWS Auto Scaling
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
49
Ranking in other categories
IT Alerting and Incident Management (4th)
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.1%, down from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Wai L Lin O - PeerSpot reviewer
Easy to use and effectively monitors application and CPU utilization
We mostly integrate AWS Auto Scaling with CloudWatch monitoring and set a target CPU utilization for some devices. If our application CPU utilization is higher, we scale using the solution, which is very easy AWS Auto Scaling is very easy to use. We don't need to worry about any application…
Sunil K R - PeerSpot reviewer
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool gives you the flexibility to scale up and grow. The solution is also fast to deploy."
"When a lot of traffic comes into our organization, the product scales our instances based on our environment’s requirements."
"Our internal business applications are hosted in AWS Auto Scaling."
"I would highly recommend Auto Scaling to others because it is a fantastic feature that simplifies scaling processes and makes deployment efficient."
"AWS Auto Scaling is cost-effective and very useful for businesses."
"I like the graphs provided by the tool."
"The good thing about Autoscaling is that it provides the capacity to minimize downtime. So, it gives you the assurance of stability and robustness within your system."
"The product provides self-healing features."
"Having a structure on how to resolve incidents is the most valuable aspect."
"The solution has been stable."
"I particularly appreciate two features of Splunk ITSI: data forwarding and the marketplace."
"The most valuable feature of ITSI is the service KPIs. No other tool provides you with the same level of observability and enterprise security or the search and reporting applications."
"ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use."
"The solution is easy to scale."
"One of the excellent features is the service analyzer, which is truly impressive."
"Alerts and episodes are valuable to me."
 

Cons

"The only area of improvement is the speed at which servers are launched. When cleaning up to six servers at a time, it can take up to 15 to 20 minutes to launch new servers."
"It could be cheaper."
"The billing and cost optimization of the solution could be improved."
"Setting up the configuration involves too much work for the cloud engineer."
"The product could add more features for managing instances."
"The solution's infrastructure scalability and elasticity could be improved."
"The solution must improve automation."
"The solution is not out-of-the-box and you have to study to use it. It should be more easier to use."
"While Splunk has existing add-ons, they are unreliable and do not provide accurate results."
"The end-to-end visibility in Splunk ITSI is limited and has room for improvement."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"Splunk ITSI's UI needs to be more interactive and user-friendly."
"It would be good if an interface was included in the next release."
"They should make it easier to use. Many people are new to it. It is hard and has a steep learning curve."
"If they can somehow integrate it with AI in the near future, it will definitely be a game changer."
 

Pricing and Cost Advice

"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
"AWS Auto Scaling is a cheap solution."
"The pricing is good. I have not had any customers that have complained about the price."
"The product has moderate pricing."
"AWS Auto Scaling's price is high."
"AWS Auto Scaling is an expensive solution."
"The product is expensive."
"Pricing has some room for improvement."
"Splunk ITSI is expensive."
"The pricing of Splunk is a bit high."
"Splunk ITSI is a premium application and comes with a premium price tag."
"The cost of the modules is a bit high for non-global companies, making it difficult for them to afford Splunk ITSI."
"The licensing is based on data usage."
"Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
"Splunk pricing is high."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
13%
Government
13%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Auto Scaling?
The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. W...
What is your experience regarding pricing and costs for AWS Auto Scaling?
Auto Scaling's cost is neither cheap nor overly expensive. It depends on the scaling extent and application requirements, which can be calculated using a cost calculator. Customers pay based on how...
What needs improvement with AWS Auto Scaling?
Setting up the configuration involves too much work for the cloud engineer, like configuring the ALB, the target group, and all the steps. This complexity led me to migrate to CloudFormation, which...
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Currently, Glass tables in ITSI only display metrics related to KPIs. I proposed adding an option to show metrics related to entities. This would eliminate the need for custom SPL to achieve this f...
 

Also Known As

AWS Auto-Scaling
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.