We performed a comparison between AWS Auto Scaling and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When a lot of traffic comes into our organization, the product scales our instances based on our environment’s requirements."
"The good thing about Autoscaling is that it provides the capacity to minimize downtime. So, it gives you the assurance of stability and robustness within your system."
"The most valuable feature is the ability to select a minimum amount of active servers so that a new server automatically launches if one fails."
"It is a stable platform."
"The various scaling options available, such as step scaling, are particularly useful."
"The solution's monitoring effectively monitors our application and CPU utilization."
"The product provides self-healing features."
"The health check integration feature ensures that the instances are healthy and capable of absorbing traffic, thus serving their purpose effectively."
"I find the episode review, glass tables, and correlation search features very useful."
"The flexibility to develop and consolidate many solutions into one platform is great."
"We liked the built-in calculation of health scores."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"ITSI includes a feature called a glass table."
"The solution has been stable."
"The setup can be a bit complex in some situations."
"The solution must improve automation."
"The solution's infrastructure scalability and elasticity could be improved."
"The only area of improvement is the speed at which servers are launched. When cleaning up to six servers at a time, it can take up to 15 to 20 minutes to launch new servers."
"The product could add more features for managing instances."
"The product’s security features need improvement."
"We can have more auto scaling algorithms implemented in AWS Auto Scaling."
"The tool's stability could be improved."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
"The solution should integrate more features in NEAP."
"We'd like them to show more inputs on the dashboard."
"The data recovery has room for improvement."
"The end-to-end visibility in Splunk ITSI is limited and has room for improvement."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
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AWS Auto Scaling is ranked 15th in Application Performance Monitoring (APM) and Observability with 18 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 30 reviews. AWS Auto Scaling is rated 8.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of AWS Auto Scaling writes "The product helps reduce costs and avoids interruptions to the customer experience". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". AWS Auto Scaling is most compared with , whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) report.
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