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AWS Auto Scaling vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Auto Scaling
Ranking in Application Performance Monitoring (APM) and Observability
15th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
50
Ranking in other categories
IT Alerting and Incident Management (4th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.1%, up from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mbula Mboma - PeerSpot reviewer
Boosts deployment efficiency with seamless automatic scaling capabilities
My primary use case for Auto Scaling is mainly to deploy applications at scale Auto Scaling has made the deployment of applications more efficient, allowing us to manage traffic and maintain performance as user counts increase. Auto Scaling is a cool feature that works well and its automatic…
Sunil K R - PeerSpot reviewer
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When a lot of traffic comes into our organization, the product scales our instances based on our environment’s requirements."
"Auto Scaling is a cool feature that works well and its automatic scaling capabilities are very useful."
"The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide."
"It can scale."
"The solution's monitoring effectively monitors our application and CPU utilization."
"The tool gives you the flexibility to scale up and grow. The solution is also fast to deploy."
"It helps us to reduce the cost."
"It efficiently handles traffic, ensuring we are not running expenses and the infrastructure is strong enough to handle the load."
"Having a structure on how to resolve incidents is the most valuable aspect."
"Customers have noted the solution helps streamline incident management."
"It's scalable and expands well."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
"I particularly appreciate two features of Splunk ITSI: data forwarding and the marketplace."
"I find the episode review, glass tables, and correlation search features very useful."
"Having worked closely with Splunk support engineers, I've observed their high capabilities in resolving issues."
 

Cons

"There hasn't been a need for improvements."
"In comparison to other public clouds, the product is costly."
"Flexibility in configuring the workload is missing in AWS Auto Scaling."
"AWS Auto Scaling's documentation could be better."
"It could be cheaper."
"The product’s security features need improvement."
"It has latency issues. It depends on the distribution used, whether it's Amazon Linux, Windows Linux, etc. Occasionally, there are latency issues, which might lead to slower performance."
"It requires a downtime before deploying the Auto Scaling group."
"It was an intimidating tool for us to jump into at the beginning."
"They should make it easier to use. Many people are new to it. It is hard and has a steep learning curve."
"ITSI currently lacks the capability for automated response, mitigation, and remediation."
"The solution should integrate more features in NEAP."
"Splunk ITSI's UI needs to be more interactive and user-friendly."
"I believe the refresh time should be faster."
"Quality-of-life features have room for improvement."
"The dashboard function inside the individual episodes, not at the ITSI Notable Event Aggregation Policy level but actually at the correlation search layer, is an area where improvements are required."
 

Pricing and Cost Advice

"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
"The pricing is good. I have not had any customers that have complained about the price."
"AWS Auto Scaling is an expensive solution."
"AWS Auto Scaling is a cheap solution."
"The product has moderate pricing."
"The product is expensive."
"AWS Auto Scaling's price is high."
"Splunk ITSI is expensive."
"Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
"I know that it is expensive, but I do not think there is another solution that can do similar things for that price."
"Splunk is pretty expensive, but it gives you a decent insight into the data. It is easy to learn, and ITSI has a great interface. You can run those queries and pass the data. I"
"Pricing has some room for improvement."
"It would have been good if the product cost was much lower."
"The licensing is based on data usage."
"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
14%
Government
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Auto Scaling?
The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. W...
What is your experience regarding pricing and costs for AWS Auto Scaling?
The pricing of Auto Scaling is medium range, neither high nor low.
What needs improvement with AWS Auto Scaling?
It is sometimes very critical to deploy on AWS since some servers are already running in the background. There are challenges for employees on how to deploy at a given time. It requires a downtime ...
What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing can vary significantly based on the selected modules and deployment choices. Splunk ITSI tends to be more expensive compared to some open-source solutions.
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules. This would help manage vulnerabilities effectively, allowing my organi...
 

Also Known As

AWS Auto-Scaling
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.