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AWS Step Functions vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Workload Automation (10th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
32nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.4%, down from 2.2% compared to the previous year. The mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
AWS Step Functions1.4%
Newgen OmniFlow1.0%
Other97.6%
Business Process Management (BPM)
 

Featured Reviews

YM
Senior Software Engineer at a tech services company with 10,001+ employees
Central orchestration has streamlined complex data workflows and now drives timely aviation alerts
The best features AWS Step Functions offers include the ability to deploy it via code. It helps us orchestrate anything that we want. Even if we have Glue jobs for another use case or Lambda that we are currently looking forward to, we are using Lambda to take DynamoDB data for real-time sales monitoring, then it goes to our S3 bucket. We have multiple workflows that are orchestrated by AWS Step Functions, and at the core, the main functionality is based on different frameworks. We have an Athena complete workflow, Glue job-based workflow, and a separate Lambda-based workflow. All of these are separately handled in AWS Step Functions. This is a good point and again with the inbuilt facilities of it, including how we can construct those workflows and add up a catch state or roll back or do multiple iterations using the Map state, that is very helpful for us.The Map state feature has specifically helped my team create a rollback state of the data since we were dropping some of our data assets. In case we want them back, we just wanted to do this. We took a particular layer and provided the data list, including the tables list, and using the Map state, we iterated over this list and one by one we did the backups of this data at the concurrency of five tables in a single execution. The Catch state, on the other hand, allows us to identify any error immediately. If we encounter an error, the Catch state immediately picks it up and we integrated webhooks or email notifications. That is how we are able to identify immediately if we face any error. At the core of our data engineering platform, AWS Step Functions sit at the topmost core of whatever pipelines we have. It is a main orchestration tool for us and helps us save costs. It is a key component of our engineering platform.
CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's Amazon, it's scalable."
"The integration capability is easy, whereas building state machines is tricky."
"The number of historical events is great."
"It has enabled my organization to create workflows with a lot of different AWS services; it's a general solution that you can adapt to your own needs and is simple to use."
"What I like the most about Amazon Step Functions is how easy it is to use."
"AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services."
"AWS Step Functions was stable, and there were no problems that I can recall."
"The solution is stable...The solution is easy to scale."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."
"The most valuable feature is the flexibility in using it."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"This solution is very cost effective and very flexible."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"Good for static workflows, and the customer support team is proactive and accommodating."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
 

Cons

"I think AWS Step Functions is good, but the UI in the console can be much more user-friendly."
"If AWS Step Functions keeps adding more integrations, it would be even better."
"The solution's pricing could be cheaper. It is cheaper than Airflow."
"The price and support are areas with shortcomings where the solution needs to improve."
"The solution's data size limit can be improved."
"It is difficult to suggest improvements at the moment."
"It is hard to coordinate the declaratory language."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
"The development teams should be more agile and they need to have more team members."
"The technical support is not very good. They have a very late response and do not have enough expertise on the support team."
"From what I have seen so far, this system is too hardcoded and inflexible."
"Improvement is needed in supporting the partner ecosystem."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"The solution is expensive."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"The price of Newgen OmniFlow is priced reasonably."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
9%
Comms Service Provider
6%
Insurance Company
6%
Financial Services Firm
15%
Import And Exporter
9%
Outsourcing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

What is your primary use case for Amazon Step Functions?
My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.
What advice do you have for others considering Amazon Step Functions?
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and th...
What is your experience regarding pricing and costs for Amazon Step Functions?
I am not familiar with the pricing as most of my projects have environments from the customer side, and the contract-related issues are not my responsibility.
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Also Known As

Amazon Step Functions, Step Functions
OmniFlow
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
Rak Bank, Bank Dhofar
Find out what your peers are saying about AWS Step Functions vs. Newgen OmniFlow and other solutions. Updated: June 2026.
904,680 professionals have used our research since 2012.