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AWS Step Functions vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
12th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Workload Automation (10th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
33rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.4%, down from 2.3% compared to the previous year. The mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
AWS Step Functions1.4%
Newgen OmniFlow1.0%
Other97.6%
Business Process Management (BPM)
 

Featured Reviews

reviewer2706945 - PeerSpot reviewer
Assistant Manager at a tech vendor with 10,001+ employees
Orchestration and integration simplify processes with seamless stability and reliability
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and through visual. My main task is to develop flows. I have only implemented AWS Step Functions with AWS services, not with any third-party tools. The integration between AWS Step Functions and other AWS services is excellent, working seamlessly with EventBridge, Glue jobs, and databases. I have not encountered any challenges with customers regarding AWS Step Functions that needed me to find a workaround. The pricing of AWS Step Functions is moderate and not particularly costly. AWS Step Functions is affordable for small, medium, and enterprise businesses as an orchestration tool. I have not used any documentation, manuals, or guides for AWS Step Functions as it's very simple to implement. When help is needed, I consult Stack Overflow or AI for commands. Overall rating for AWS Step Functions: 9 out of 10.
CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Step Functions was stable, and there were no problems that I can recall."
"What I like the most about Amazon Step Functions is how easy it is to use."
"AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services."
"If you want to create a workflow to call one Lambda function after another, and other serverless features, it could save you a ton of money. That's for sure."
"The solution is stable...The solution is easy to scale."
"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"One can rate all the calls and that is a good feature."
"It's Amazon, it's scalable."
"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."
"This solution is very cost effective and very flexible."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The most valuable feature for us is the Omnicon, because our company is now able to capture information from documents."
"We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
 

Cons

"Increasing the payload size would be beneficial."
"There is room for improvement in terms of integration with other products. It would benefit from more integration with different applications or services."
"If AWS Step Functions keeps adding more integrations, it would be even better."
"The solution's pricing could be cheaper. It is cheaper than Airflow."
"The price and support are areas with shortcomings where the solution needs to improve."
"It is difficult to suggest improvements at the moment."
"It is hard to coordinate the declaratory language."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"Improvement is needed in supporting the partner ecosystem."
"In terms of stability, like every product, it has its issues."
"In terms of stability, like every product it has its issues."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
"The technical support is not very good. They have a very late response and do not have enough expertise on the support team."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"The solution is expensive."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The price of Newgen OmniFlow is priced reasonably."
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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
896,099 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
10%
Insurance Company
7%
Comms Service Provider
6%
Financial Services Firm
15%
Comms Service Provider
11%
Import And Exporter
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.
What advice do you have for others considering Amazon Step Functions?
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and th...
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Also Known As

Amazon Step Functions, Step Functions
OmniFlow
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
Rak Bank, Bank Dhofar
Find out what your peers are saying about AWS Step Functions vs. Newgen OmniFlow and other solutions. Updated: April 2026.
896,099 professionals have used our research since 2012.