The most valuable feature is the flexibility in using it.
Newgen OmniFlow offers flexibility in customization to meet business needs with effective document capture using the Omnicon feature. The proactive team and complex form design capability add value. Integration excels via ready APIs; however, frequent crashes, limited browser compatibility, and lack of reporting challenge usability. Missing integration modules and analytics models, along with inadequate partner support, hinder full potential, and system-level inflexibility remains an issue, particularly with document templates.