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IBM Business Automation Workflow vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
IBM Business Automation Workflow boosts ROI through license savings, productivity enhancements, cost reductions, and high user satisfaction.
No sentiment score available
 

Customer Service

Sentiment score
5.7
IBM Business Automation Workflow's support varies, with reliable technical assistance but inconsistent response times and challenges in on-premises environments.
Sentiment score
5.6
Newgen OmniFlow's customer service is mixed, praised for dedication but criticized for response times and expertise issues.
 

Scalability Issues

Sentiment score
7.8
IBM Business Automation Workflow is scalable, reliable for enterprise operations, and supports both on-premises and cloud deployments effectively.
Sentiment score
7.1
Newgen OmniFlow scalability is mixed, with satisfactory performance but challenges with process enhancements requiring external support.
 

Stability Issues

Sentiment score
7.7
IBM Business Automation Workflow is considered stable with proper setup, despite initial challenges and occasional bugs reported by users.
Sentiment score
6.6
Newgen OmniFlow is stable but requires monitoring, rated seven out of ten due to security concerns and server issues.
 

Room For Improvement

IBM Business Automation Workflow needs improvements in UI, analytics, setup, support, and integration for a streamlined user experience.
Newgen OmniFlow requires agile teams, better integration, user-friendly interface, customization, automation, and improved reporting and analytics capabilities.
 

Setup Cost

IBM Business Automation Workflow is seen as costly but provides flexible licensing and significant value, justifying the investment.
Newgen OmniFlow licensing is user-based with negotiable elements, seen as cost-effective but cloud options are pricier.
 

Valuable Features

IBM Business Automation Workflow enhances efficiency and agility with seamless AI integration for improved process management and user-friendly configurability.
Newgen OmniFlow offers flexibility, quick integration, user-friendly tools, and customization, making it attractive for diverse organizational needs.
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
14th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Newgen OmniFlow
Ranking in Business Process Management (BPM)
35th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.7% compared to the previous year. The mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Michael-CHUNG - PeerSpot reviewer
Not a very user-friendly solution, though it provides good cost management
We use IBM Business Automation Workflow for operational workflows The most valuable feature of IBM Business Automation Workflow is cost management. IBM Business Automation Workflow is not a very user-friendly solution. It would be better if the solution provided LCNC support. IBM Business…
JJ
Flexible in terms of how the UI assists users working in a variety of roles
Our initial setup was complex because we are guaranteed to have approximately two thousand concurrent users. We began first with a couple of servers, then after a couple of years, as we saw that the usage was going up, we grew both horizontally and vertically. We have a pretty big team here, with fifteen huge processes. I would say that from a development perspective, building one complex process will take a couple of developers, and an additional person is required to exclusively handle the support. There are many factors to it. In our organization, we need 24/7 support because we have trade finances that work in the middle of the night. We require additional support to accommodate people working in shifts. If change requests come in then one developer may be able to handle three processes. In the case of a new requirement, there is normally one developer who works with the team leader that is monitoring the entire setup.
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
37%
Computer Software Company
9%
Government
8%
Manufacturing Company
6%
Financial Services Firm
21%
Computer Software Company
13%
Real Estate/Law Firm
13%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Also Known As

Business Automation Workflow
OmniFlow
 

Learn More

Video not available
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Rak Bank, Bank Dhofar
Find out what your peers are saying about IBM Business Automation Workflow vs. Newgen OmniFlow and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.