IBM Business Automation Workflow vs Newgen OmniFlow comparison

IBM and Newgen are both solutions in the Business Process Management (BPM) category. IBM is ranked #14 with an average rating of 7.4, while Newgen is ranked #35. IBM holds a 2.3% mindshare in BPM, compared to Newgen’s 0.7% mindshare. Additionally, 78% of IBM users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

IBM Business Automation Wor...

Read 23 IBM Business Automation Workflow reviews

2,955 Views
2,029 Comparison Views

78% willing to recommend

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

1,064 Views
646 Comparison Views

100% willing to recommend

IBM Business Automation Wor...

Newgen OmniFlow

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Executive Summary

We performed a comparison between IBM Business Automation Workflow and Newgen OmniFlow based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Business Automation Workflow vs. Newgen OmniFlow Report (Updated: October 2024).

Buyer's Guide

IBM Business Automation Workflow vs. Newgen OmniFlow

October 2024

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Categories and Ranking

IBM Business Automation Wor...

Ranking in Business Process Management (BPM)

14th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Newgen OmniFlow

Ranking in Business Process Management (BPM)

35th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.3%, down from 2.8% compared to the previous year. The mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Michael-CHUNG

Head of Platform Architecture at HSBC

Not a very user-friendly solution, though it provides good cost management

We use IBM Business Automation Workflow for operational workflows The most valuable feature of IBM Business Automation Workflow is cost management. IBM Business Automation Workflow is not a very user-friendly solution. It would be better if the solution provided LCNC support. IBM Business…

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JoyceJose

Chief Manager at a financial services firm with 10,001+ employees

Flexible in terms of how the UI assists users working in a variety of roles

Our initial setup was complex because we are guaranteed to have approximately two thousand concurrent users. We began first with a couple of servers, then after a couple of years, as we saw that the usage was going up, we grew both horizontally and vertically. We have a pretty big team here, with fifteen huge processes. I would say that from a development perspective, building one complex process will take a couple of developers, and an additional person is required to exclusively handle the support. There are many factors to it. In our organization, we need 24/7 support because we have trade finances that work in the middle of the night. We require additional support to accommodate people working in shifts. If change requests come in then one developer may be able to handle three processes. In the case of a new requirement, there is normally one developer who works with the team leader that is monitoring the entire setup.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."

"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."

"It's a flexible solution."

"It is the only product that includes capture content management and a process suite, as well as rules in RPA."

"The business process modeling is the most valuable feature."

"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."

"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."

"Its interface is well-designed and user-friendly"

More IBM Business Automation Workflow pros

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"The most valuable feature is the flexibility in using it."

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

Cons

"Improvements could be made in debugging and troubleshooting."

"The monitoring features must be improved."

"Sometimes, we feel like we are not getting the full features of the content management capabilities."

"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."

"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."

"Requires a lot of customization code writing which could be reduced."

"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."

"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."

More IBM Business Automation Workflow cons

"In terms of stability, like every product it has its issues."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"Improvement is needed in supporting the partner ecosystem."

"I would like to see more automated analytics built into the solution."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"The development teams should be more agile and they need to have more team members."

Pricing and Cost Advice

"While it can be quite costly, it offers significant benefits for users."

"When you compare with Laserfiche and M-Files, IBM is expensive."

"Our license is on a three-year term."

"The solution's pricing is a little bit expensive."

"Licensing varies by use-case."

"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."

"The solution has saved us time."

"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."

More IBM Business Automation Workflow pricing and cost advice

"Overall, this solution is very cost effective when compared to other solutions in the market."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"The price of Newgen OmniFlow is priced reasonably."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

39%

Computer Software Company

Government

Manufacturing Company

Financial Services Firm

21%

Computer Software Company

15%

Real Estate/Law Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?

We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...

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What do you like most about IBM Business Automation Workflow?

The most valuable feature of IBM Business Automation Workflow is cost management.

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What is your experience regarding pricing and costs for IBM Business Automation Workflow?

The product is expensive.

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What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

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What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

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What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

Comparisons

IBM BPM vs IBM Business Automation Workflow

Compared 37% of the time

Camunda vs IBM Business Automation Workflow

Compared 29% of the time

Apache Airflow vs IBM Business Automation Workflow

Compared 14% of the time

IBM Case Foundation vs IBM Business Automation Workflow

Compared 6% of the time

AWS Step Functions vs IBM Business Automation Workflow

Compared 5% of the time

More IBM Business Automation Workflow Competitors

Camunda vs Newgen OmniFlow

Compared 36% of the time

IBM BPM vs Newgen OmniFlow

Compared 16% of the time

Appian vs Newgen OmniFlow

Compared 13% of the time

Nintex Process Platform vs Newgen OmniFlow

Compared 10% of the time

KiSSFLOW vs Newgen OmniFlow

Compared 10% of the time

More Newgen OmniFlow Competitors

Product Reports

Buyer's Guide

IBM Business Automation Workflow

November 2024

Download IBM Business Automation Workflow product report

Buyer's Guide

Newgen OmniFlow

November 2024

Download Newgen OmniFlow product report

Also Known As

Business Automation Workflow

OmniFlow

Learn More

IBM

Video not available

Newgen

Overview

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

Rak Bank, Bank Dhofar

Buyer's Guide

IBM Business Automation Workflow vs. Newgen OmniFlow

October 2024

Free Report: IBM Business Automation Workflow vs. Newgen OmniFlow

Find out what your peers are saying about IBM Business Automation Workflow vs. Newgen OmniFlow and other solutions. Updated: October 2024.

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