BIC Platform and OpenText AppWorks compete in enterprise automation and process optimization. BIC Platform is preferred for its user-friendly approach and flexibility, appealing to smaller deployments, while OpenText AppWorks excels in handling complex processes, offering extensive functionality for broader enterprise applications, justifying its higher investment.
Features: BIC Platform offers intuitive workflow design, strong compliance management, and a low-code environment, appealing to organizations seeking ease of use and regulatory adherence. OpenText AppWorks provides robust process automation, high scalability, and extensive integration options, catering to large enterprises with complex needs.
Room for Improvement: BIC Platform could benefit from further enhancements in its low-code capabilities, improved user-friendliness, and expanded automation features. OpenText AppWorks might improve its deployment complexity, simplify user interfaces for non-technical users, and enhance customization options for specific business processes.
Ease of Deployment and Customer Service: BIC Platform offers a straightforward deployment model with reliable customer service, ensuring swift implementation and continuous support. OpenText AppWorks has a more complex deployment process due to its scalable architecture but provides dedicated support for complex implementations.
Pricing and ROI: BIC Platform offers a cost-effective setup with a clear ROI for smaller to midsize enterprises, thanks to simplified processes and lower overheads. OpenText AppWorks requires a higher initial investment but delivers substantial returns through extensive capabilities, making it worthwhile for large enterprises needing comprehensive solutions.
BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.
BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.
Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.
Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.
https://www.gbtec.com/bic-plat...
OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.
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