We performed a comparison between BigFix and SUSE Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The initial setup is not complex."
"It has a useful device management feature."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"The solution is unbelievably scalable."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."
"SUSE Manager is the best solution for maintaining the Linux environment"
"SUSE Manager helps to optimize operations at a reduced cost."
"The setup is straightforward."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"It would be better if they can reduce the cost of the license."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"It could use better integration with Hypervisor products like VMware."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The product is quite buggy and complicated to use."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
"We sometimes have server issues and need to restart the service."
BigFix is ranked 5th in Configuration Management with 91 reviews while SUSE Manager is ranked 13th in Configuration Management with 4 reviews. BigFix is rated 8.6, while SUSE Manager is rated 9.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SUSE Manager writes "Easy to deploy, offers embedded monitoring, and is very stable". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas SUSE Manager is most compared with Red Hat Satellite, Red Hat Ansible Automation Platform, AWS Systems Manager and HashiCorp Terraform. See our BigFix vs. SUSE Manager report.
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