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Bitrix24 vs monday.com comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Bitrix24
Ranking in CRM
16th
Ranking in Project Management Software
15th
Average Rating
7.4
Number of Reviews
20
Ranking in other categories
Enterprise Social Software (7th)
monday.com
Ranking in CRM
3rd
Ranking in Project Management Software
1st
Average Rating
9.4
Reviews Sentiment
7.4
Number of Reviews
224
Ranking in other categories
Project Portfolio Management (1st), Marketing Management (3rd), Opportunity Management (1st)
 

Mindshare comparison

As of November 2024, in the Project Management Software category, the mindshare of Bitrix24 is 2.3%, up from 1.7% compared to the previous year. The mindshare of monday.com is 7.6%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Miguel Molano - PeerSpot reviewer
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…
SolèneVerhaeghe - PeerSpot reviewer
Helps you avoid delays because you can visualize your deadlines and track your progress
I like the automation you can do with monday.com. You can automate priorities, status changes, notifications, etc. You may need another solution to create this automation in other tools, but monday.com includes everything. The Gantt view for project planning is also pretty good. The interface is another area where monday.com shines. It is colorful and visually appealing. You can paint with colors, and there are multiple views. If you are the type of person who wants all of your information displayed linearly, you can set it up in lines. It's the best tool for evaluating timelines and projects. The most challenging part is deciding how you want to display your information, but as soon as you know what you're doing, it's effortless to view where you are in the project and who's involved. You can set up a simple project in under five minutes, but a super complex one might take a few days. I think it's straightforward if you know how you want to organize your information. monday.com is accessible to non-technical users but takes a lot of time. They have many tutorials, and you can easily use monday.com if you can take the time to go through them and learn. When you initially create a project, it's only a board with lines on which you enter the tasks. You have some columns with the task owner, status, deadlines, etc. It is not that easy to understand all the features and how you can use them for your case, which is why people contact me. When you implement the tool, you decide which layout to use and what information you want to disclose. I've seen clients who have been using this for three years, and they still only know how to do things one way because they haven't taken the time to understand all the features. It's crucial to spend time at the start and learn the tool. I don't think the learning curve is that huge.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"I am impressed with the solution's ability to customize workflows."
"Collaboration and CRM are the most valuable features of Bitrix24."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Bitrix24 is a user-friendly solution that is easy to use."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something."
"The date, timeline, and task management features are great."
"It has kept all our departments accountable and gives a quick birds-eye to see how projects are progressing."
"The ability to export to Excel has been huge for us."
"The mobile application is an absolute breeze to work with."
"The boards and the sub-boards are great."
"The product's initial setup phase was straightforward."
"From the user's perspective, and even for me as an implementation consultant, one of the most valuable features is the integration of different platforms with monday.com. In addition to that, the real-time reporting from the dashboards is also valuable, as is the ability to customize it."
 

Cons

"Bitrix24’s interface needs to be improved."
"The stability could be improved."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"We didn't have the ability to customize the solution."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"The client interface is not very user-friendly."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"There are a lot of ways that monday.com does not work, for example, when it comes to HRMS. A particular employee can't apply for leave or check the status of a leave request or check his 401(k) status. Those are things that are missing in monday.com."
"I would like to see an app version similar to Teams, or even have them integrate with Teams."
"I'd like to see more integration with outside software such as social media publishing sites and cloud services."
"There have recently been a lot of lagging and loading delays with saving."
"While I appreciate the templates, some of them are extremely complex and not as tailored to non-profit work so they required quite a bit of customizing (but worth the trouble)."
"The exporting function could be improved to offer more raw data instead of being formatted like the online view."
"A little more customization on the UI would be good."
"I do wish that admins could edit everything, no matter who created a post/board/subitems, etc."
 

Pricing and Cost Advice

"Licenses are cheap compared to other solutions."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"Price-wise, it is a very cheap solution."
"The pricing for this program is reasonable."
"The product's pricing is okay for me. It is not expensive."
"The solution's pricing is quite average and not expensive."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"The product is not expensive."
"We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."
"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."
"monday.com is pretty affordable. It's cheaper than Asana. There are four tiers, including a free version. The free version is fine if you don't have any complex projects. One of the most advanced plans is around $16 per month per user."
"The pricing of monday.com is worth it."
"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
12%
Financial Services Firm
8%
Retailer
8%
Educational Organization
63%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I believe the reporting functionality could be improved on monday.com. While some reports are accessible, this area has room for enhancement. For example, including a Gantt chart in project plannin...
 

Comparisons

 

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Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about Bitrix24 vs. monday.com and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.