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Bitrix24 vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Bitrix24 provides high ROI through process streamlining, cost reduction, strong integration, and efficient digitization, enhancing workflow management.
Sentiment score
6.8
Monday.com enhances productivity, reduces costs, and improves resource management, benefiting project management, teamwork, and organizational efficiency.
 

Customer Service

Sentiment score
6.6
Bitrix24's support is responsive with mixed feedback; community support is praised, but documentation clarity varies.
Sentiment score
7.5
Users generally find monday.com support responsive and helpful, though personalization could improve experiences despite the platform's intuitive design.
 

Scalability Issues

Sentiment score
6.8
Bitrix24 provides scalable solutions for diverse business sizes, though larger deployments may encounter challenges with infrastructure and integrations.
Sentiment score
8.0
Monday.com is praised for scalability and versatility, though users note some cost concerns and specific project scaling challenges.
 

Stability Issues

Sentiment score
7.7
Bitrix24 is generally reliable with occasional issues; frequent updates and strong support contribute to its high stability ratings.
Sentiment score
7.9
monday.com is praised for its high stability and reliability, with infrequent performance issues quickly resolved, enhancing professional use.
 

Room For Improvement

Bitrix24 needs improved UI, integrations, support, reporting, workflows, and simpler client communication for enhanced usability and performance.
Monday.com users desire improved UX, automation, integrations, communication, templates, board limits, time-tracking, and accessible training resources.
The need for a stable connection is critical as there are network issues that slow our processes down.
 

Setup Cost

Enterprise users find Bitrix24 pricing competitive, recommending licensed plans for functionality and affordability compared to other solutions.
Enterprise buyers found monday.com cost-effective with mixed feedback on pricing tiers but praised its scalability and straightforward setup.
 

Valuable Features

Bitrix24 provides an integrated platform with CRM, collaboration, and automation tools, valued for usability and comprehensive business functions.
Monday.com offers automation, customizable dashboards, multiple views, and effective tools for efficient project management and enhanced team collaboration.
monday.com makes it very easy to input any information.
 

Categories and Ranking

Bitrix24
Ranking in CRM
11th
Ranking in Project Management Software
13th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
Enterprise Social Software (5th)
monday.com
Ranking in CRM
3rd
Ranking in Project Management Software
1st
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
Project Portfolio Management (1st), Marketing Management (3rd), Opportunity Management (1st)
 

Mindshare comparison

As of January 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.5%, up from 1.7% compared to the previous year. The mindshare of monday.com is 7.3%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Jaikishan Daryanani - PeerSpot reviewer
C level has visibility into the entire timeline and status of an initiative, and real-time reporting saves work
It is meant for non-technical users. As a matter of fact, for technical users, it may seem kind of naive or non-sophisticated or something. But for non-tech people, it's a visual treat because it has functionalities and capabilities suited to their business function as well as flexibility in terms of customization to make it adaptable. monday.com is very flexible. We created workspaces for every team and they have the flexibility to create and define their own processes and data points as well as their approval processes. Viewing projects and timelines via Gantt charts in monday.com is a native functionality. The power of the dashboard is that the solution enables you to do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming months, quarters, and years. Based on the different levels in the organization, there is visibility into what each function of the organization or each department is up to. As a manager, it gives you a live update of the tasks and any particular changes. You can track the entire project for your teams and for other teams as well. Creating a new project in monday.com takes a few seconds. If you have the templates created you can generate a project via automation. If you have a standard WBS (work breakdown structure) for every single project, you can trigger automation. When the project is approved, within a fraction of a second, the entire WBS is ready for you so that you can start putting in your updates and data. There are around 200 templates available in the solution, and that gives you a baseline to start from, whether you are doing agile management or waterfall. Once you select a template, boom, it creates a baseline structure and you can start. And even if you want to create a new project, it's still pretty simple and a matter of a few seconds.
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
11%
Retailer
9%
Government
6%
Educational Organization
67%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
The need for a stable connection is critical as there are network issues that slow our processes down. Additionally, the synchronization feature is not functioning optimally.
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about Bitrix24 vs. monday.com and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.