Bizagi vs IBM Case Foundation comparison

Bizagi and IBM are both solutions in the Business Process Management (BPM) category. Bizagi is ranked #6 with an average rating of 8.4, while IBM is ranked #33 with an average rating of 8.0. Bizagi holds a 6.5% mindshare in BPM, compared to IBM’s 0.4% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

Bizagi

Read 81 Bizagi reviews

4,532 Views
4,043 Comparison Views

92% willing to recommend

IBM Case Foundation

Read 13 IBM Case Foundation reviews

315 Views
225 Comparison Views

86% willing to recommend

Bizagi

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Bizagi and IBM Case Foundation compete in the process management category. Bizagi seems to have the upper hand in terms of cost-effectiveness and ease of use, making it particularly appealing for quick process automation with minimal technical support.

Features: Bizagi is known for its ease of use, quick deployment, and ability to automate and publish processes efficiently. Users appreciate its process modeling and BPMN compliance. IBM Case Foundation offers comprehensive document management and integration capabilities, making it suitable for larger organizations.

Room for Improvement: Bizagi users report issues with performance in complex scenarios, bugs in newer releases, and a need for improved licensing management. Also, better simulations and integration would be beneficial. IBM Case Foundation is criticized for outdated technology, a complex architecture, and high pricing. Users suggest that easier integration options and user-friendly updates are needed.

Ease of Deployment and Customer Service: Bizagi provides mixed deployment options, including on-premises and cloud, while IBM Case Foundation mainly supports on-premises environments. Bizagi's customer service receives varied reviews with some delays, while IBM's customer service is generally well-rated apart from needing better user responsiveness.

Pricing and ROI: Bizagi offers a free version and tiered pricing for advanced features, maintaining accessibility. Despite recent price increases, it remains cost-effective, providing quicker ROI due to its agility. IBM Case Foundation is more costly but offers better value within larger IBM ecosystems and for bigger firms, though its price often deters smaller businesses.

To learn more, read our detailed Bizagi vs. IBM Case Foundation Report (Updated: April 2025).

Buyer's Guide

Bizagi vs. IBM Case Foundation

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Ranking in Business Process Management (BPM)

6th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (6th), Process Automation (8th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th), Process Mining (5th)

IBM Case Foundation

Ranking in Business Process Management (BPM)

33rd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Bizagi is 6.5%, up from 5.7% compared to the previous year. The mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

Enables budget review efficiency with open source advantages and workflow orchestration

Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.

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Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The free online Help and E-Learning is very strong."

"The solution's simulation capabilities are the most valuable aspects."

"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."

"In Bizagi, all of the features are valuable."

"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."

"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."

"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."

"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."

More Bizagi pros

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"The solution is scalable."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

"The content management is great."

"It is easy to set up workflows that notify the user depending on certain events."

"The most valuable feature is its stability, which is why we are using it."

"It's very easy."

More IBM Case Foundation pros

Cons

"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."

"If they add a few more capabilities like AIML and DocGen AI, these features would be good."

"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."

"It would be helpful if they added some extra features in the next update."

"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."

"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."

"There is no direct scalability option. We can install the same, and using a load balancer, we can improve the scalability features."

"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."

More Bizagi cons

"90% of the feedback we receive states that the UI is not very user-friendly."

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"The interface needs to be more user-friendly."

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"The service as it currently stands is out-of-date and lacks flexibility."

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"The cloud version could use more stability."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

More IBM Case Foundation cons

Pricing and Cost Advice

"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."

"The modeler itself is free. For the whole BPM suite, there are other options that may be better."

"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."

"If they can freeze the pricing in a contract, I advise them to do so."

"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."

"It is only necessary to pay for licenses when ready to deploy applications to production."

"The product must improve its cost."

"It is on par with other BPM tools, but not as expensive as Pega nor Appian."

More Bizagi pricing and cost advice

"IBM Case Foundation is a little expensive."

"This is not an expensive solution and we are using the standard license."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Government

Manufacturing Company

Computer Software Company

20%

Insurance Company

12%

University

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

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What is your experience regarding pricing and costs for Bizagi?

My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...

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What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

Comparisons

Camunda vs Bizagi

Compared 25% of the time

Visio vs Bizagi

Compared 19% of the time

Lucidchart vs Bizagi

Compared 6% of the time

Bonita vs Bizagi

Compared 6% of the time

Appian vs Bizagi

Compared 5% of the time

More Bizagi Competitors

IBM Business Automation Workflow vs IBM Case Foundation

Compared 100% of the time

More IBM Case Foundation Competitors

Product Reports

Buyer's Guide

Bizagi

April 2025

Download Bizagi product report

Buyer's Guide

IBM Case Foundation

April 2025

Download IBM Case Foundation product report

Also Known As

No data available

Case Foundation, FileNet Business Process Manager

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Suncorp Group Limited

Buyer's Guide

Bizagi vs. IBM Case Foundation

April 2025

Free Report: Bizagi vs. IBM Case Foundation

Find out what your peers are saying about Bizagi vs. IBM Case Foundation and other solutions. Updated: April 2025.

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