BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry and Sophos are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #31 with an average rating of 8.3, while Sophos is ranked #23 with an average rating of 8.5. BlackBerry holds a 1.1% mindshare in EPP, compared to Sophos’s 1.0% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 89% of Sophos users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

2,953 Views
2,658 Comparison Views

85% willing to recommend

Sophos EPP Suite

Read 61 Sophos EPP Suite reviews

1,595 Views
1,420 Comparison Views

89% willing to recommend

BlackBerry Cylance Cybersec...

Sophos EPP Suite

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Executive SummaryUpdated on Jul 27, 2025

Sophos EPP Suite and BlackBerry Cylance compete in the cybersecurity sector, focusing on endpoint protection. Sophos EPP Suite holds an advantage due to its strong centralized management features and more competitive pricing, making it favorable for centralized security management.

Features: Sophos EPP Suite integrates DLP, ransomware detection, and synchronized security, enhancing endpoint protection and network screening. It provides automatic threat detection and is appreciated for ease of deployment across diverse environments. BlackBerry Cylance emphasizes AI and machine learning, with lightweight agents minimizing system impact and offering zero-day threat protection without signature reliance, appealing to those seeking innovative security measures.

Room for Improvement: Sophos EPP Suite users point to complex setup processes, high resource demand, and a need for better support and integration options. Enhancing notification management is also desired. BlackBerry Cylance could improve its user interface, reduce false positives, and streamline its reporting and management console.

Ease of Deployment and Customer Service: Sophos EPP Suite offers flexible deployment across public and private clouds, noted for adaptability though facing mixed support reviews. BlackBerry Cylance mirrors similar deployment options but faces occasional critiques on support responsiveness. Sophos is more recognized for handling complex support cases effectively.

Pricing and ROI: Sophos EPP Suite presents competitive pricing, especially for multi-year licenses, aligning with user functionality expectations, though market perceptions vary. BlackBerry Cylance’s pricing is seen as high but justified by advanced features, contributing to improved productivity. Pricing strategies affect overall satisfaction and choice between solutions.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite Report (Updated: September 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

31st

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

23rd

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Sophos EPP Suite is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Sophos EPP Suite	1.0%
BlackBerry Cylance Cybersecurity	1.1%
Other	97.9%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Sabbir Ahmed

Director at Infosonik Systems Ltd

Experience significant threat prevention advancements with user-friendly deployment

The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution’s AI is its most valuable feature."

"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."

"The Application Guard and ByteGuard are useful features."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."

"I rate the tool a ten out of ten when it comes to the ease of use or management part."

"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."

"It does a good job of protecting us."

More BlackBerry Cylance Cybersecurity pros

"Sophos EPP Suite is a powerful antivirus."

"The product interacts well with other Sophos products we have."

"Synchronized security is a great feature. My firewall knows exactly what is happening in my endpoint."

"The most valuable feature is data loss prevention."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"The protection that this solution offers us is strong."

"It's very simple to use. The managing of the endpoints is very easy."

"The most valuable feature is endpoint detection and response."

More Sophos EPP Suite pros

Cons

"It should provide more details about the events that they have detected."

"It should have better support for Windows and Mac."

"The initial deployment was quite complicated."

"It needs real analysis of quarantined files. The EDR product isn't showing much right now."

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"The security scripting needs improvement. It needs deeper security for scripting."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

More BlackBerry Cylance Cybersecurity cons

"There has been an increase of about 7-10% in recent months. That's why we face issues with customers who have been using it since 2017."

"The logging issues must be fixed."

"The automation side of the setup is a pain."

"The automation side of the setup is a pain. I have to run the installers manually."

"I would like to have more logging features to help more deeply analyze traffic."

"I would like to have the capability to support legacy operating systems because the majority now don't support Windows XP, and Windows 2000."

"The solution isn't quite accurate enough. It provides a lot of false positives."

"We have to use additional third-party solutions to fill the gaps in the capabilities of Sophos EPP Suite, such as using a mobility scanner. It would be helpful to add this feature."

More Sophos EPP Suite cons

Pricing and Cost Advice

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

"We pay our license on a yearly basis and have just renewed for two years."

"The tool is not that expensive."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"We would just add more if there are new users, but right now you just need one license for per user."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"My company has a yearly license agreement with Sophos EPP Suite."

"I rate the price of Sophos EPP Suite a four out of five."

"The solution's cost is reasonable."

"The product is inexpensive, and we receive good discount offers from our product partners."

"The platform is expensive but worth it."

"The pricing for this solution is ok."

"The tool’s price is the same as its competitors."

"Willing to discount when you are switching from another product. Upgrading services will end up costing more, as expected."

More Sophos EPP Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

11%

Government

Comms Service Provider

Computer Software Company

14%

Manufacturing Company

11%

Educational Organization

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	7
Large Enterprise	14

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

See all answers

What is your experience regarding pricing and costs for Sophos EPP Suite?

For Bangladesh, the price of the Sophos EPP Suite is reasonable. We recently won a deal when compared with CrowdStrike, SentinelOne, Palo Alto, and Checkpoint. The deal was won based purely on comm...

See all answers

What needs improvement with Sophos EPP Suite?

The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits. Users have noted that daily upload limi...

See all answers

Comparisons

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Compared 15% of the time

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Compared 8% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

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Compared 11% of the time

Seqrite Endpoint Security vs Sophos EPP Suite

Compared 11% of the time

WithSecure Elements Endpoint Protection vs Sophos EPP Suite

Compared 8% of the time

HP Wolf Security vs Sophos EPP Suite

Compared 8% of the time

Trellix Endpoint Security Platform vs Sophos EPP Suite

Compared 7% of the time

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Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

September 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Sophos EPP Suite

August 2025

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

September 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

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