BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

24th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Sophos EPP Suite is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Sherwin De Claro

Sr. Manager - Infosec at PAGCOR

The solution provides endpoint detection and response with a nice-looking dashboard

The solution is easily scalable because it's in the cloud and we can push the agents using our Cafea solution. We can even deploy the applications to our remote branches easily. We currently have four people using the solution and if the number of computers increases we can scale up by increasing the number of licenses.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Application Guard and ByteGuard are useful features."

"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."

"The most functional item that we use is the process to turn off the false flags that it causes."

"It does a good job of protecting us."

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."

More BlackBerry Cylance Cybersecurity pros

"Sophos EPP Suite's most valuable feature is ease of use."

"The Sophos people here in South Africa are very helpful."

"The most valuable features of Sophos EPP Suite are the security and scanning of streaming media. Additionally, the solution is simple uninstall."

"It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically."

"This product is quite stable and there are no problems with it."

"The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response."

"The product is stable and has a user-friendly dashboard. It has good security features."

"The protection that this solution offers us is strong."

More Sophos EPP Suite pros

Cons

"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

"It should provide more details about the events that they have detected."

"CylancePROTECT could be improved in its technical support and communication."

"If they can add more features on top of their Persona feature that would be ideal."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"They could improve on the false positives, reporting and whitelisting features."

"The initial deployment was quite complicated."

More BlackBerry Cylance Cybersecurity cons

"Sophos is lacking in the granularity of optimization, so having more control would be better."

"I would like to have the capability to support legacy operating systems because the majority now don't support Windows XP, and Windows 2000."

"I would like to see more integration with different platforms."

"Sophos does not currently inform users of potential compatability issues with Windows updates."

"From our enrollment perspective, I would say maybe it could be a little lighter in terms of agent usage so that there is less computer utilization."

"Technical support needs to be improved."

"If we could bypass the first couple of levels of support when we have a problem then it would be easier and quicker when we need an issue resolved."

"The support could be improved. The response times are slow."

More Sophos EPP Suite cons

Pricing and Cost Advice

"The solution provides me with competitive pricing."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"The licensing part of the product is too expensive compared to other solutions in the market."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."

"This cost of the license is approximately $5 USD monthly per user."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"There is an annual license to use the solution."

"The product has a yearly licensing fee."

"The price of Sophos EPP Suite is reasonable."

"When compared to Fortinet, the renewal and subscription is quite expensive."

"The license cost for Sophos EPP Suite depends on the features you want to use. For example, if you want to use advanced features, such as web application firewalling, the cost may be higher. In general, I believe the licensing cost is reasonable."

"The product is inexpensive, and we receive good discount offers from our product partners."

"Pricing and licensing are good and affordable."

"I rate the price of Sophos EPP Suite a four out of five."

More Sophos EPP Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Government

Financial Services Firm

Computer Software Company

17%

Financial Services Firm

11%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

What is your experience regarding pricing and costs for Sophos EPP Suite?

For the Indian market, we feel it is slightly expensive.

What needs improvement with Sophos EPP Suite?

The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory th...

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Sophos EPP Suite

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite