BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry and Sophos are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #30 with an average rating of 8.3, while Sophos is ranked #23 with an average rating of 8.3. BlackBerry holds a 1.1% mindshare in EPP, compared to Sophos’s 1.0% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 89% of Sophos users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

2,759 Views
2,511 Comparison Views

85% willing to recommend

Sophos EPP Suite

Read 61 Sophos EPP Suite reviews

1,577 Views
1,419 Comparison Views

89% willing to recommend

BlackBerry Cylance Cybersec...

Sophos EPP Suite

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Executive SummaryUpdated on Jul 27, 2025

Sophos EPP Suite and BlackBerry Cylance compete in the cybersecurity sector, focusing on endpoint protection. Sophos EPP Suite holds an advantage due to its strong centralized management features and more competitive pricing, making it favorable for centralized security management.

Features: Sophos EPP Suite integrates DLP, ransomware detection, and synchronized security, enhancing endpoint protection and network screening. It provides automatic threat detection and is appreciated for ease of deployment across diverse environments. BlackBerry Cylance emphasizes AI and machine learning, with lightweight agents minimizing system impact and offering zero-day threat protection without signature reliance, appealing to those seeking innovative security measures.

Room for Improvement: Sophos EPP Suite users point to complex setup processes, high resource demand, and a need for better support and integration options. Enhancing notification management is also desired. BlackBerry Cylance could improve its user interface, reduce false positives, and streamline its reporting and management console.

Ease of Deployment and Customer Service: Sophos EPP Suite offers flexible deployment across public and private clouds, noted for adaptability though facing mixed support reviews. BlackBerry Cylance mirrors similar deployment options but faces occasional critiques on support responsiveness. Sophos is more recognized for handling complex support cases effectively.

Pricing and ROI: Sophos EPP Suite presents competitive pricing, especially for multi-year licenses, aligning with user functionality expectations, though market perceptions vary. BlackBerry Cylance’s pricing is seen as high but justified by advanced features, contributing to improved productivity. Pricing strategies affect overall satisfaction and choice between solutions.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite Report (Updated: September 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

30th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

23rd

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. The mindshare of Sophos EPP Suite is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Sophos EPP Suite	1.0%
BlackBerry Cylance Cybersecurity	1.1%
Other	97.9%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Sabbir Ahmed

Director at Infosonik Systems Ltd

Experience significant threat prevention advancements with user-friendly deployment

The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is pretty easy to scale."

"I rate the tool a ten out of ten when it comes to the ease of use or management part."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"The platform's most valuable features are the malware detection capabilities."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."

"The solution is easy to deploy."

"It is extremely simple to manage and deploy."

More BlackBerry Cylance Cybersecurity pros

"The most valuable feature of Sophos EPP Suite is that it works on very low configuration, which is actually the best feature because if we go for SecureRight, it requires a heavy configuration to work."

"It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically."

"The most valuable feature Sophos EPP Suite is that it protects the computer beyond the premise. Whether the user is at home, in the office, or traveling, you are able to apply the policies as the user moves."

"It's very light on the endpoints."

"Great cloud management."

"The product interacts well with other Sophos products we have."

"Sophos EPP Suite's most valuable feature is ease of use."

"So easy to deploy and use that you really don't even need their technical support."

More Sophos EPP Suite pros

Cons

"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."

"The user interface is outdated."

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

"The solution needs better dashboards that are easier to use."

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"I would say one thing that they might need to bring in is protection for mobile devices."

More BlackBerry Cylance Cybersecurity cons

"The solution needs to perform better or update its anti-ransomware and anti-malware engines to keep up with the latest hacking techniques."

"The product should improve support and provide more scalable clustering."

"The support could be improved. The response times are slow."

"The automation side of the setup is a pain."

"Sophos EPP Suite's support services need improvement."

"The solution could be improved in terms of the performance of the appliances. Sometimes the appliances in the market can be quite large. Additionally, in comparison to other appliances, such as FortiGate, Cisco Firepower, or ASA, it could be improved in terms of package processing or traffic handling."

"We require a fast response from Sophos, but currently, in the last three to four months, it has become lengthy; the support has become lengthy."

"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."

More Sophos EPP Suite cons

Pricing and Cost Advice

"The license price for this solution could be better. It's on the expensive side."

"The monthly fee is $55 USD per user."

"It is expensive, but not unreasonable."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"The product cost is about $5, per user, per month."

"The licensing part of the product is too expensive compared to other solutions in the market."

"I think that the price we are paying is good for what it is."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The platform is expensive but worth it."

"Sophos EPP Suite is a competitive and affordable solution."

"Sophos is cheaper than some competing products."

"The tool’s price is the same as its competitors."

"From my perspective, it is not the most expensive, it is aligned with the market."

"The license cost for Sophos EPP Suite depends on the features you want to use. For example, if you want to use advanced features, such as web application firewalling, the cost may be higher. In general, I believe the licensing cost is reasonable."

"I rate the price of Sophos EPP Suite a four out of five."

More Sophos EPP Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Government

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

11%

Educational Organization

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	7
Large Enterprise	14

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

See all answers

What is your experience regarding pricing and costs for Sophos EPP Suite?

The price of Sophos EPP Suite is reasonable.

See all answers

What needs improvement with Sophos EPP Suite?

To make Sophos EPP Suite better, some features could be added, but currently, whatever I require is available, and the interface is good. I think there should be templates in place so I do not have...

See all answers

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Compared 8% of the time

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Compared 8% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

October 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Sophos EPP Suite

October 2025

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

September 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

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