BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry and Sophos are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #19 with an average rating of 8.4, while Sophos is ranked #26 with an average rating of 8.2. BlackBerry holds a 1.2% mindshare in EPP, compared to Sophos’s 0.6% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 89% of Sophos users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,920 Views
2,936 Comparison Views

85% willing to recommend

Sophos EPP Suite

Read 58 Sophos EPP Suite reviews

1,279 Views
1,152 Comparison Views

89% willing to recommend

BlackBerry Cylance Cybersec...

Sophos EPP Suite

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 12, 2025

Sophos EPP Suite and BlackBerry Cylance Cybersecurity are competitors in the endpoint protection category. Based on various criteria, Sophos EPP Suite seems to have the upper hand due to its ease of use and strong integration capabilities.

Features: Sophos EPP Suite is praised for its ease of use, synchronization with other Sophos components, and solid central management. It offers enhanced endpoint and network protection. BlackBerry Cylance Cybersecurity is known for its lightweight agent, AI-driven threat detection, and minimal system resource usage. Its machine learning capabilities provide robust security features.

Room for Improvement: Sophos EPP Suite faces issues with resource usage, complex setups, and slow support response. Users call for clearer notifications and better integration. BlackBerry Cylance users report false positives, complex configuration, and inadequate reporting. Enhanced support responsiveness and better integration with systems are needed.

Ease of Deployment and Customer Service: Sophos offers a wide array of deployment options across public, private, and hybrid clouds. It has a history of handling complex support cases effectively. BlackBerry Cylance provides similar deployment flexibility and is easy to use, requiring less frequent support, though Sophos offers a more proactive support system.

Pricing and ROI: Sophos is noted for its competitive pricing, especially with three-year licenses, making it cost-effective. BlackBerry Cylance's pricing is higher but justified by its security features and maintenance ease. Both deliver solid ROI within 12-16 months, attributed to enhanced productivity and malware protection.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite Report (Updated: January 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

January 2025

Download the complete report

Helped 839,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

26th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.5% compared to the previous year. The mindshare of Sophos EPP Suite is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Sherwin De Claro

Sr. Manager - Infosec at PAGCOR

The solution provides endpoint detection and response with a nice-looking dashboard

The solution is easily scalable because it's in the cloud and we can push the agents using our Cafea solution. We can even deploy the applications to our remote branches easily. We currently have four people using the solution and if the number of computers increases we can scale up by increasing the number of licenses.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It secures different entry points into the network."

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"The solution’s AI is its most valuable feature."

"Centralized dashboard online which can be used for managing a huge product."

"A user can continue to add endpoints and the solution will continue to perform well."

"The deployment of updates is easy."

More BlackBerry Cylance Cybersecurity pros

"The solution efficiently protects the servers for our customers."

"With the reseller management, I can manage multiple clients without having to log in to each client."

"The AI and EDR features are the most effective for threat detection and security."

"The solution is useful for security purposes."

"With Sophos, the scanning of viruses and scanning of the disk is done silently in the background."

"It's easy to deploy."

"It's very light on the endpoints."

"The central management console is valuable, as it consolidates everything into one place, allowing users to access logs and events without visiting multiple websites or consoles."

More Sophos EPP Suite pros

Cons

"They could improve on the false positives, reporting and whitelisting features."

"The solution should implement AI in the product."

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

"The security scripting needs improvement. It needs deeper security for scripting."

"It is hard to manage."

"It needs real analysis of quarantined files. The EDR product isn't showing much right now."

"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

More BlackBerry Cylance Cybersecurity cons

"The solution could be more stable."

"There has been an increase of about 7-10% in recent months. That's why we face issues with customers who have been using it since 2017."

"Sophos EPP Suite's support services need improvement."

"If you are not an IT expert, the solution is difficult to use."

"I would like to have the capability to support legacy operating systems because the majority now don't support Windows XP, and Windows 2000."

"Sophos EPP Suite could improve by decreasing the number of resources it uses. There are other solutions that use one-fifth of the resources."

"The encryption features are not as good as McAfee's."

"The solution has a strange technical support process where you need to move through all of these tiers before you can get to someone who can help you. They should streamline the process and make it easier to speak to the correct level of support from the outset."

More Sophos EPP Suite cons

Pricing and Cost Advice

"This cost of the license is approximately $5 USD monthly per user."

"We pay our license on a yearly basis and have just renewed for two years."

"I think that the price we are paying is good for what it is."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"The tool is not that expensive."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"The license price for this solution could be better. It's on the expensive side."

"The solution provides me with competitive pricing."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The solution's cost is reasonable."

"Pricing could always be lower. It costs around $120 per seat per year."

"The pricing is reasonable."

"The solution for an enterprise license costs around 13 million Philippine pesos."

"I rate the price of Sophos EPP Suite a four out of five."

"I would rate the price seven out of ten, for its cost-effectiveness."

"Price-wise, it is cheap. We need to pay 1,500 to 2,000 INR per user...On a scale of one to ten, where one is very cheap, and ten is very expensive, I rate the pricing a three out of ten."

"The license cost for Sophos EPP Suite depends on the features you want to use. For example, if you want to use advanced features, such as web application firewalling, the cost may be higher. In general, I believe the licensing cost is reasonable."

More Sophos EPP Suite pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.

See recommendations

839,164 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

13%

Government

Financial Services Firm

Computer Software Company

20%

Financial Services Firm

11%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

See all answers

What is your experience regarding pricing and costs for Sophos EPP Suite?

For the Indian market, we feel it is slightly expensive.

See all answers

What needs improvement with Sophos EPP Suite?

The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory th...

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 21% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 15% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Kaspersky Endpoint Security for Business vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Cortex XDR by Palo Alto Networks vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Seqrite Endpoint Security vs Sophos EPP Suite

Compared 25% of the time

Coro vs Sophos EPP Suite

Compared 16% of the time

HP Wolf Security vs Sophos EPP Suite

Compared 13% of the time

WithSecure Elements Endpoint Protection vs Sophos EPP Suite

Compared 9% of the time

Trend Micro Deep Security vs Sophos EPP Suite

Compared 7% of the time

More Sophos EPP Suite Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

February 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Sophos EPP Suite

February 2025

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

January 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite and other solutions. Updated: January 2025.

DOWNLOAD NOW

839,164 professionals have used our research since 2012.

See our BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite report.

See our list of best Endpoint Protection Platform (EPP) vendors.

We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.