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BlackBerry Enterprise Mobility Suite vs Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of BlackBerry Enterprise Mobility Suite is 0.7%, down from 0.8% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.8% compared to the previous year. The mindshare of Microsoft Intune is 34.5%, down from 38.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

MC
Containerization allows us to keep personal and corporate data separate, though better integration with AD is needed
I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead. Also, they could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software. I would also like to see continued integration with the Microsoft suite of tools, Microsoft Word, Excel, etc., on a mobile device. Continue to improve that experience. Continue to move down that track, and partner with Microsoft, and other vendors, so we can make it a fully functioning suite; that we don't have to manage things on separate consoles. They should continue their strategic partnerships with others in this space, continue to move forward and allow us to have the integration that our customers want.
GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to utilize Android for Work-Premium in BlackBerry Android devices."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"It does support hardware and operating system configurations from every angle."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"Whenever we have issues, people rely on the ability to check messages promptly."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"Security is the main feature because the company is reliable."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"The UI is easy to learn."
"The solution is used for monitoring and configuring access points and BYOD (bring your own device)."
"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"The web portal provides status reporting and ease of configuration."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"Autopilot is the most valuable feature of Microsoft Intune."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"Intune's compliance features are valuable because they allow immediate visibility into ongoing situations."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
 

Cons

"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"The pain points for us would be the activation."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"Integration with other tools, such as, ConnectWise Automate."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult."
"Sometimes, the integrations are a bit tough."
"The solution can be expensive."
"Meraki is limiting our connections."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"The time we have to wait to deploy policies has room for improvement."
"Microsoft Intune fails a lot when it comes to device compliance."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
 

Pricing and Cost Advice

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."
"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."
"We currently pay by the year, but the licenses are calculated on a monthly basis."
"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."
"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."
"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."
"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."
"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"It's extremely competitive and very good for a product in this sphere."
"My clients find it a bit expensive compared to other systems."
"Meraki MDM is the cheapest solution we have used."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"This product is reasonably priced."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"Cisco Meraki Systems Manager is an expensive solution."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"While Microsoft charges for actual usage, it lacks discount options."
"Microsoft Intune is not cost-effective as a standalone product."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"The licensing is on a yearly basis."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Government
10%
Real Estate/Law Firm
7%
Educational Organization
45%
Computer Software Company
12%
Manufacturing Company
5%
Government
4%
Educational Organization
21%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
 

Also Known As

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
Meraki MDM
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft, JAMF, Omnissa and others in Enterprise Mobility Management (EMM). Updated: March 2025.
849,190 professionals have used our research since 2012.