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BMC TrueSight Operations Management vs Broadcom DX Application Performance Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
20th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Event Monitoring (2nd), IT Infrastructure Monitoring (17th), Cloud Monitoring Software (18th), AIOps (7th)
Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
161
Ranking in other categories
Container Monitoring (8th)
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight Operations Management is 0.7%, down from 0.9% compared to the previous year. The mindshare of Broadcom DX Application Performance Management is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Gyanesh Rahatekar - PeerSpot reviewer
A tool helpful for dashboard creation and reporting
The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the onboarding-related part. With the tool, there is a very lengthy process to do the onboarding of an application. I don't know which version of the tool is currently running in the market. I use a very old version of the product, and I don't know what kind of features Broadcom has made available in the current release of the tool. If technical support related to the product is improved, considering what kind of product has been provided to users to ensure that the product is supported in an environment, then it would be great. Suppose there is a Java application in an environment, and it may be related to Java 5, Java 6, Java 7, or Java 8, and a user receives no technical specification related to what kind of version the application supports, including Java JDK 11 and Java JDK 17, it poses a challenge. The product does not provide details about which version of Java is supported, meaning such information related to the product is unavailable. The product's technical support is an area with certain shortcomings, where improvements are required. The technical support of the product is an area with certain shortcomings, where improvements are required. The aforementioned scenario is not just related to Java but also to all the application languages. The tool is required to build correct documentation related to its product and versions, explaining what kind of version is supported related to their onboarded applications, and it is not just related to Java but also to Python, .NET, Python.js, and PHP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It is a stable solution."
"The major advantage of the product is estate management."
"I like the event management part."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"I believe that the ease of use and UI is great"
"I found the solution's end-to-end analysis and flexibility most valuable."
"The triage can find the root cause for pent up issues."
"The most valuable feature of Broadcom DX Application Performance Management is its very light model with monitoring of servers and network items."
"The ability to accomplish the identification of the root cause of problems with applications in drill-down level by integrating the suite with tools for managing and monitoring."
"Gives us the ability to know how our application is performing in real-time."
"With the new feature CA Team Center is much easier to view the information of my user experience, with this unified vision, it was even practical for lay users to use the tool"
"Cross-VM transaction traces provide a complete "what happened where"."
"Our development cycle has definitely improved as far as the turnaround time on fixes and improvements."
 

Cons

"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"Cost is an issue with BMC TrueSight Operations Management."
"BMC TrueSight Operations Management could improve the reporting."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"More modules for less popular applications and better documentation."
"BMC's online documentation is often incorrect or incomplete."
"Java Console uses too much memory."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay.​"
"Dashboards need to be improved in order to make them self-explanatory."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
 

Pricing and Cost Advice

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"Pricing is very high."
"It is a relatively inexpensive solution."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The tool is moderately expensive."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"Althougth it is a bit expensive, it is really worth it"
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"Pricing and licensing are not issues."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"Setup costs are quite competitive relative to other solutions, and simpler."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"The licensing costs are expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
7%
Energy/Utilities Company
6%
Financial Services Firm
19%
Computer Software Company
18%
Manufacturing Company
12%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Broadcom DX Application Performance Management?
Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us. The pricing structure is too high and becomes increasi...
What needs improvement with Broadcom DX Application Performance Management?
The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and ...
 

Also Known As

ProactiveNet, TrueSight Operations Management
DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
 

Learn More

 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Find out what your peers are saying about BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.