BMC TrueSight and IBM Tivoli NetCool OMNIbus compete in IT monitoring solutions. TrueSight is often favored for its integration capabilities despite complexities, while Tivoli NetCool is valued for event correlation and legacy protocol support, although it faces pricing challenges.
Features: TrueSight offers an integrated platform for monitoring IT components, robust event management, and automated triage. It enables single-pane views and seamless integration with other monitoring tools. Tivoli NetCool OMNIbus provides advanced event correlation, multi-protocol support, and alarm prioritization.
Room for Improvement: TrueSight users note complexity in deployment and desire enhanced cloud monitoring features. Users also seek more significant resource efficiency to reduce management challenges. Tivoli NetCool OMNIbus users request better integration and an improved user interface, with concerns over multi-license requirements and limited artificial intelligence capabilities.
Ease of Deployment and Customer Service: Both solutions are primarily deployed on-premises, posing complexity and resource challenges. TrueSight requires substantial hardware resources and has a complex deployment process, while NetCool faces configuration and integration challenges. TrueSight's support is praised for its partner networks, while NetCool's support is highlighted as needing improvement in effectiveness and response time.
Pricing and ROI: TrueSight's pricing is considered high, with a complex licensing model based on devices and endpoints, though justified by its features' comprehensiveness. Tivoli NetCool OMNIbus is noted for its high costs, with separate licenses needed for different components. Despite high costs, users report operational efficiency and reduced downtime as key benefits leading to a return on investment.
| Product | Market Share (%) |
|---|---|
| IBM Tivoli NetCool OMNIbus | 7.8% |
| BMC TrueSight | 7.2% |
| Other | 85.0% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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