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BMC TrueSight vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
BMC TrueSight enhances efficiency, lowers IT costs, and reallocates resources by reducing manual tasks and improving operations.
Sentiment score
6.3
Splunk Enterprise Security improves efficiency and threat detection, reducing time and costs despite its expense for larger organizations.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
DevOps&Cloud Engineer Mentee at CertDirectory.io
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
Business Development Manager at Axians Germany
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
IT Orchestration Architect at Penn State University
 

Customer Service

Sentiment score
6.8
BMC TrueSight's support is generally effective but faces issues with wait times, expertise consistency, and frequent personnel changes.
Sentiment score
6.3
Splunk Enterprise Security is highly rated for support expertise, though some users report delays and inconsistent experiences.
I would rate their technical support a nine out of ten.
Technical Specialist at ServiceIO
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
Senior System Administrator at a tech services company with 5,001-10,000 employees
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
Cyber Security Associate at SAP
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
Principal Engineer at Aviatrix
 

Scalability Issues

Sentiment score
6.9
BMC TrueSight is scalable, but users report mixed experiences with challenges in multitenancy, complexity, and financial constraints.
Sentiment score
7.4
Splunk Enterprise Security offers excellent scalability, managing large data volumes and supporting effortless growth across industries.
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
IT Security Engineer at a financial services firm with 201-500 employees
It is one of the things that separates it from other tooling, and if not, it is the most scalable solution out there.
Systems Development Engineer at a tech vendor with 10,001+ employees
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
CTO at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.3
BMC TrueSight is stable with proper configuration and resources, emphasizing vendor guidelines and performance tuning for optimal use.
Sentiment score
7.5
Splunk Enterprise Security is praised for stability and reliability, despite challenges with resource demands and custom configurations.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk System Engineer at a non-tech company with 11-50 employees
Splunk has been very reliable and very consistent.
Principal Engineer at Aviatrix
We need more SMEs, and there is no mechanism to tell us about indexer or search head issues.
Senior Manager at a financial services firm with 10,001+ employees
 

Room For Improvement

BMC TrueSight needs faster deployment, intuitive interfaces, better cloud stability, and enhanced AI for insights and analytics.
Splunk Enterprise Security needs UI improvements, better integration, richer documentation, competitive pricing, and enhanced AI and threat detection.
There are some complexities with deployment that could be improved in BMC TrueSight.
Technical Specialist at ServiceIO
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Resident Consultant (Security Analyst) at helpag
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
Security & Risk Analyst at a computer software company with 1,001-5,000 employees
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
Security Consultant at Matiq
 

Setup Cost

BMC TrueSight is costly but valued for robust features, transparent pricing, and flexibility in licensing and support.
Splunk Enterprise Security offers robust insights but can be costly for high data volumes, challenging affordability for smaller businesses.
BMC TrueSight licensing costs are on the more expensive side.
Technical Specialist at ServiceIO
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
CTO at a tech vendor with 10,001+ employees
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
System Engineer - Security Presales at Raya Integration
I find it to be affordable, which is why every industry uses it.
Vice President Research And Development at OSINT Ambition
 

Valuable Features

BMC TrueSight offers integrated monitoring, intuitive interfaces, and proactive management for efficient IT infrastructure performance and operational efficiency.
Splunk Enterprise Security offers real-time threat detection, customization, and integration, enhancing security operations and data management capabilities.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Technical Specialist at ServiceIO
This capability is useful for performance monitoring and issue identification.
Staff Performance Engineer at ServiceNow
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk System Engineer at a non-tech company with 11-50 employees
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
Specialist-Infrastructure Opertions at Allianz Technology
 

Categories and Ranking

BMC TrueSight
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (25th), AIOps (5th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
374
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. BMC TrueSight is designed for IT Infrastructure Monitoring and holds a mindshare of 1.2%, up 0.9% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.4% mindshare, down 10.0% since last year.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight1.2%
Zabbix8.2%
Datadog4.1%
Other86.5%
IT Infrastructure Monitoring
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Splunk Enterprise Security7.4%
Wazuh7.3%
IBM Security QRadar5.6%
Other79.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer1469784 - PeerSpot reviewer
Senior Manager at a financial services firm with 10,001+ employees
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Outsourcing Company
6%
Government
6%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business109
Midsize Enterprise50
Large Enterprise263
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about BMC TrueSight vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
879,425 professionals have used our research since 2012.