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BMC TrueSight Operations Management vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), IT Infrastructure Monitoring (24th), Cloud Monitoring Software (19th), AIOps (8th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
306
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. BMC TrueSight Operations Management is designed for IT Infrastructure Monitoring and holds a mindshare of 0.8%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 9.5% mindshare, down 12.6% since last year.
IT Infrastructure Monitoring
Security Information and Event Management (SIEM)
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
ROBERT-CHRISTIAN - PeerSpot reviewer
Has many predefined correlation rules and is brilliant for investigation and log analysis
It is very complicated to write your own correlation rules without the help of Splunk support. What Splunk could do better is to create an API to the standard SIEM tools, such as Microsoft Sentinel. The idea would be to make it less painful. In ELK Stack, Kibana is the query language with which you can search log files. I believe Splunk has also a query language in which they search their log files, but once you have identified the log file that you want to use for further security correlation, you want to very quickly transport that into your SIEM tool, such as Microsoft Sentinel. That is something that Splunk could make a little bit less painful because it is a lot of effort to find that log file and forward it. An API with Microsoft Sentinel or a similar SIEM tool would be a good idea.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very helpful to be able to apply rule-based routing to alerts."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The major advantage of the product is estate management."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It is a scalable solution."
"BMC TrueSight Operations Management is easily scalable."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"I like the ease of setting up dashboards on Splunk. They're easy to create, manage, alter, and share. You can fine-tune them any way you see fit."
"The solution's most valuable feature is the criticality of alerts."
"The correlation searches are most valuable just because we are able to do things like RBA."
"The most valuable function is the notable events. When I joined the team, I asked them what they could currently see, and they said nothing. I was pretty shocked. I know for a fact that they're using Enterprise Security or at least they had purchased it. I told them that there are several dashboards within Splunk that we can leverage. There is also notable events where we can see potential incidents or potential alerts about the infrastructure and the network itself."
"The solution is very fast and succinct."
"I find it beneficial that Splunk Enterprise Security easily integrates with other tools. Due to its excellent API capabilities, it facilitates connections with various cybersecurity tools."
"The two features I appreciate most in Splunk Enterprise Security are the content management system and the inter-incident review dashboard."
"Splunk's visualizations make it easy for users to understand the data."
 

Cons

"The product must provide application or service monitoring features."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"BMC's online documentation is often incorrect or incomplete."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"More modules for less popular applications and better documentation."
"The upgrading process could be smoother."
"The presence of multiple layers creates a significant challenge for monitoring across cloud environments."
"It would be nice if they had a wizard to construct searches, including more complex searches that include math or statistics."
"Splunk's reporting functionality would benefit from enhanced customization capabilities, allowing users to tailor reports to their specific needs for better data visualization and analysis."
"While scheduled reports can be embedded, Splunk dashboard can not be embedded directly without enabling cross origin."
"The solution's case management system could be further improved to make it easier for analysts to manage cases."
"Their technical support sucks."
"Splunk could enhance its services by providing more comprehensive professional assistance aimed at optimizing our investment."
 

Pricing and Cost Advice

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"It is a relatively inexpensive solution."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Pricing is very high."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"The tool is moderately expensive."
"The cost depends on the usage."
"It is expensive. That is why many customers have moved to IBM QRadar. The price is definitely a challenge for customers."
"It is economical than other solutions."
"Splunk can be an expensive solution. It all depends on how we configure the alerts and the events from the endpoints. You can save some money if you do that correctly. If not, it becomes an expensive solution."
"I think the price could be improved."
"The pricing seems good relative to the other vendors that we have had here. However, they need to find ways to be more flexible with the licensing and be able to deal with situations where we start generating more logs. Maybe having some controls in the Splunk interface to turn it off, so we don't have to change anything in our application."
"I am fine with the licensing, but in terms of the cost, it is expensive for the data that we have. We have an open discussion with our account rep about this."
"We have seen ROI and improvements as we have continued to use the product, but they are more reactive."
"While Splunk is more expensive than other solutions, we would still choose it because of its capabilities."
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
6%
Government
6%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about BMC TrueSight Operations Management vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
850,671 professionals have used our research since 2012.