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BMC TrueSight Server Automation vs IBM Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
251
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
Configuration Management (13th)
IBM Workload Automation
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
32
Ranking in other categories
Workload Automation (12th)
 

Mindshare comparison

Configuration Management
Workload Automation
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Ilhami Arikan - PeerSpot reviewer
With an easy setup phase in place, agent-based installation can be done in minutes
Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune's most valuable feature is its centralized management capability."
"I would rate the stability of Microsoft Intune nine out of ten."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"Intune's unified endpoint management platform is invaluable."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"The stability of Microsoft Intune is good."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"Can standardize patching and deployments across affiliates."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"The best feature of the solution is patch automation."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The whole product is valuable because it is a tool for batch automation."
"The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly."
"Provides a robust, full spectrum enterprise-wide WLA platform."
"The support from Cisco is very good. I was with them as a company for 40 years"
"IBM Workload Automation provides good performance and monitoring."
"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."
"It offers features like MDM and a Windows workstation, although there are some technical dependencies. It is more user-friendly and also includes failover and failback capabilities. While both systems offer high availability, Control-M's high availability is superior to AWS's."
"Jobs can be triggered in multiple nodes."
 

Cons

"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."
"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"Although Intune is from the same provider, its integration with other Microsoft products, like Microsoft Defender or Microsoft Purview, could be improved."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"Resource management on the base servers is sluggish and could be improved."
"BMC TrueSight Server Automation's scripting needs improvement."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"The architecture is big, so the initial setup is not a straightforward task."
"I would like to see more container integration in the next release of this solution."
"Needs more use cases into compliance management and the remediation process."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"The configuration of IBM Workload Automation has some challenges. We have a difficult time customizing it, but it is similar to other solutions."
"To improve IBM Workload Automation, I suggest enhancing automation features further, as more automation would be beneficial. The product is good enough for my current customers, but improving technical support and pricing would be welcome. We often need quicker responses and better solutions than we can manage manually. These improvements would make the product even better."
"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."
"Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough."
"Scalability-wise, it can be a little bit challenging."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"IBM needs to move away from its native terminology and adopt a more cloud-centric approach."
"The performance of the previous versions could be better."
 

Pricing and Cost Advice

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"The cost of the license and the features are justified for myself as a technical person."
"This cost is approximately $30 USD per user per month."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"It's affordable for the protection it gives. There are no additional costs."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"We're looking at less than $100,000 USD for this solution."
"The solution is quite expensive compared to other vendors."
"The product is expensive."
"The solution's pricing is affordable."
"The solution is a little bit expensive."
"We transitioned from a server license to per job license, and that saved us a lot money."
"Pricing depends on the number of agents that you install."
"It is about one-third of the cost of a controller."
"The contract is with the customer with whom we are working, so IBM is not directly involved in this."
"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
36%
Computer Software Company
10%
Manufacturing Company
6%
Wholesaler/Distributor
5%
Financial Services Firm
33%
Computer Software Company
9%
Retailer
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What needs improvement with IBM Workload Automation?
IBM needs to move away from its native terminology and adopt a more cloud-centric approach. For example, IBM still re...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
IBM Tivoli Workload Scheduler, IBM TWS
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
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