Bonita vs Pega Platform comparison

Bonitasoft and Pega are both solutions in the Business Process Management (BPM) category. Bonitasoft is ranked #14 with an average rating of 8.2, while Pega is ranked #4 with an average rating of 8.2. Bonitasoft holds a 3.7% mindshare in BPM, compared to Pega’s 5.4% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Bonita

Read 27 Bonita reviews

3,011 Views
2,238 Comparison Views

96% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

5,682 Views
4,413 Comparison Views

91% willing to recommend

Bonita

Pega Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 12, 2025

Pega and Bonita compete in the business process management and automation category. Pega appears to have the upper hand in large, complex enterprise environments due to its advanced integration capabilities and comprehensive tools.

Features: Pega Platform offers robust features like case management, business process management (BPM), and decision-making tools that empower enterprise solutions. Its integration capabilities and cloud support make it a preferred choice for complex environments. Bonita, while strong in process automation and integration, is known for its intuitive user-friendly interface and drag-and-drop functionality, which enhance workflow management and ease of use.

Room for Improvement: Pega's pricing model, complexity in upgrades, and robotic process automation (RPA) need improvement. Its UI and cloud integration could be better optimized. Bonita would benefit from improved documentation, more flexible licensing options, and enhanced connectors. While praised for its intuitive interface, Bonita could improve its mobile support and community edition features.

Ease of Deployment and Customer Service: Pega offers flexible deployment options across on-premises, public, private, and hybrid cloud environments, but experiences mixed feedback regarding technical support. Bonita is easier to deploy on-premises, offering straightforward customer service, though it's not as extensive in handling complex requirements compared to Pega.

Pricing and ROI: Pega's licensing is typically higher, targeting large enterprises with user or case-based pricing, providing significant ROI through scalability and advanced features. Bonita offers more flexible pricing without per-user fees, appealing to simpler processes, with a competitive ROI for such environments but less advantageous for complex services compared to Pega.

To learn more, read our detailed Bonita vs. Pega Platform Report (Updated: March 2025).

Buyer's Guide

Bonita vs. Pega Platform

March 2025

Download the complete report

Helped 841,004 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Business Process Management (BPM)

14th

Ranking in Process Automation

12th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (10th)

Pega Platform

Ranking in Business Process Management (BPM)

4th

Ranking in Process Automation

3rd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Rapid Application Development Software (7th), Low-Code Development Platforms (7th)

Mindshare comparison

As of March 2025, in the Business Process Management (BPM) category, the mindshare of Bonita is 3.7%, up from 2.9% compared to the previous year. The mindshare of Pega Platform is 5.4%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

A simple and lightweight college course automation system with third-party integrations

The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.

Read full review

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it."

"The user interface is easy to use."

"This product is very easy-to-use and user-friendly."

"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."

"Bonita is user-friendly."

"We use the tool to validate and give access to the users. It is for access management."

"One of the most valuable features is you can create without coding, it is a low code platform."

"Process automation with Bonita BPM is really easy."

More Bonita pros

"While there may be stability issues, they are minimal."

"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."

"The most valuable features of the solution are case management, routing, and low-code environment."

"Pega BPM has features for process and operation efficiency, business security texture, various report definitions like bar chart and pie chart, and management capabilities such as dashboards."

"We find the product to be scalable."

"Allowed us to develop and quickly release with confidence using cloud technologies."

"The robotic process automation has increased the confidence of business users."

"The case management functionality of this solution has been most valuable."

More Pega Platform pros

Cons

"There is a need for more components in the library and additional customization options for these components."

"I have run into a lot of problems because there is not enough documentation."

"There could be an improvement in IoT connectivity."

"The interface is advanced and quite good, but it could improve."

"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."

"It is missing some important features that other products have."

"Automation in vacation of a human resources replacement would be a good improvement in the product."

"Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value."

More Bonita cons

"The cost of licensing could be improved."

"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."

"I've spent some hands-on time with the platform, and you can do those things, and it is all low code, but is it as easy as they make it sound? No. That's my two cents. For example, if I want to do something, there is no way to switch from low code. I just want to do a simple If-Then-Else rule, but I have to go through their low-code tool and do dragging and dropping. I'm a development person, and in my opinion, even some business users could do this easier. There is no way to go back and forth to an editor where I can just type in an If-Then-Else rule, which would be much faster than drawing in their low-code editor. They don't support that. They lead you too much."

"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."

"The initial setup takes time."

"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."

"It needs more integration with other platforms."

"The UI has always been the weakest part."

More Pega Platform cons

Pricing and Cost Advice

"The price of the solution is reasonable."

"The Enterprise edition is very expensive."

"I am using the free version of Bonita."

"We are using the Community Version, which can be used free of charge."

"The product's pricing is acceptable. Pricing is yearly."

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

"Price to service ratio with Bonita BPM is good."

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

More Bonita pricing and cost advice

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"The price could be lower."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

"The licensing fees are based on the number of users."

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

841,004 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

12%

Educational Organization

Manufacturing Company

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

What do you like most about Bonita?

The user interface is easy to use.

See all answers

What is your experience regarding pricing and costs for Bonita?

The Enterprise edition is very expensive.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Camunda vs Bonita

Compared 56% of the time

Bizagi vs Bonita

Compared 17% of the time

Flowable vs Bonita

Compared 7% of the time

IBM BPM vs Bonita

Compared 4% of the time

ARIS BPA vs Bonita

Compared 1% of the time

More Bonita Competitors

ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Bonita

March 2025

Download Bonita product report

Buyer's Guide

Pega Platform

February 2025

Download Pega Platform product report

Also Known As

Bonita BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Bonitasoft

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Bonita vs. Pega Platform

March 2025

Free Report: Bonita vs. Pega Platform

Find out what your peers are saying about Bonita vs. Pega Platform and other solutions. Updated: March 2025.

DOWNLOAD NOW

841,004 professionals have used our research since 2012.

See our Bonita vs. Pega Platform report.

See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.