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Box vs DocuWare comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Box
Ranking in Document Management Software
2nd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Enterprise Content Management (6th), Cloud Storage (12th), Digital Asset Management (3rd), Content Collaboration Platforms (4th)
DocuWare
Ranking in Document Management Software
1st
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Document Management Software category, the mindshare of Box is 7.6%, down from 9.7% compared to the previous year. The mindshare of DocuWare is 13.3%, up from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
JavierGonzalez3 - PeerSpot reviewer
A comprehensive document management system that enables seamless workflow and robust scalability
In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The collaboration of the solution is good."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"The solution is used for data storage and any kind of visualization."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"The application is very light in terms of uploading and downloading files."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"I like the ease of use."
"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
 

Cons

"One thing that Box would benefit from is a records management component."
"Working on documents in real-time is sometimes faulty and could be improved."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"In future releases, there could be encryption, to have better security."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"The integration with other products should be improved."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"It should have collaboration features."
"Its graphical user interface could be more user-friendly."
 

Pricing and Cost Advice

"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Box needs to improve with their pricing in terms of licensing costs."
"Box's pricing is excellent."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
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Top Industries

By visitors reading reviews
Educational Organization
58%
Computer Software Company
6%
Financial Services Firm
4%
Healthcare Company
3%
Computer Software Company
21%
Financial Services Firm
11%
Government
11%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What do you like most about DocuWare?
DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.
What is your experience regarding pricing and costs for DocuWare?
The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...
What needs improvement with DocuWare?
Its graphical user interface could be more user-friendly.
 

Comparisons

 

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Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
King Hussein Cancer Center, Smart Choice, Tippecanoe County
Find out what your peers are saying about Box vs. DocuWare and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.