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Box vs DocuWare comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Box
Ranking in Document Management Software
2nd
Average Rating
8.4
Number of Reviews
40
Ranking in other categories
Enterprise Content Management (5th), Cloud Storage (11th), Digital Asset Management (3rd), Content Collaboration Platforms (4th)
DocuWare
Ranking in Document Management Software
1st
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Document Management Software category, the mindshare of Box is 7.8%, down from 10.1% compared to the previous year. The mindshare of DocuWare is 13.2%, up from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Jan 26, 2024
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
JavierGonzalez3 - PeerSpot reviewer
Sep 12, 2023
A comprehensive document management system that enables seamless workflow and robust scalability
It offers useful features for flow management and allows businesses to efficiently manage their documents by providing centralized storage, indexing, and search capabilities In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very user-friendly product."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"The solution is used for data storage and any kind of visualization."
"The most valuable feature of Box is security."
"The solution is scalable."
"Box is very user-friendly; more so than SharePoint."
"Simple file sharing and sync for internal and external customers."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"For the most part, the initial setup is easy. There's good documentation."
 

Cons

"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"Working on documents in real-time is sometimes faulty and could be improved."
"The UI should be faster. Sometimes it lags when switching between documents."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"The price must be lowered."
"Better integration with other solutions is needed."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"It should have collaboration features."
"Its graphical user interface could be more user-friendly."
 

Pricing and Cost Advice

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"I believe Box is cheaper than SharePoint."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"My organization pays for the license."
"Box needs to improve with their pricing in terms of licensing costs."
"Box's pricing is excellent."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
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Top Industries

By visitors reading reviews
Educational Organization
57%
Computer Software Company
6%
Financial Services Firm
4%
Manufacturing Company
4%
Computer Software Company
20%
Financial Services Firm
12%
Government
12%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What do you like most about DocuWare?
DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.
What is your experience regarding pricing and costs for DocuWare?
The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...
What needs improvement with DocuWare?
Its graphical user interface could be more user-friendly.
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
King Hussein Cancer Center, Smart Choice, Tippecanoe County
Find out what your peers are saying about Box vs. DocuWare and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.