Try our new research platform with insights from 80,000+ expert users

Campfire Interactive vs Zoho CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Campfire Interactive
Ranking in Opportunity Management
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
Project Management Software (25th)
Zoho CRM
Ranking in Opportunity Management
3rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
CRM (5th), Sales Force Automation (3rd)
 

Featured Reviews

Bianca Gaida - PeerSpot reviewer
Standardization and global information help with instantaneous projections
I recently discussed with them the need for better KPI measurements in the automotive world. A big KPI in the automotive world is the bookings of the future years, and we measure that not in annual revenue but in the lifetime of any given vehicle. Let's say, on average, a vehicle is in the market for five years, so we add up the five years of revenue that is generated with that vehicle. Every region and every account has targets where they have to say, "I'm going to source amount x in the upcoming year." This LOP calculation is not easily done because IHS also has limitations, so right now, it only projects out till 2031 or 2032. For instance, if we launch a program in 2028 that starts in 2030, only two years of data can be seen, and I cannot calculate the life of program revenue. We discussed it with them. They are looking into AI to make longer projections possible and to also improve the quality of the data that we have in the system to calculate this LOP based on historical data or IHS information. They had people who trained our staff, and some people, even though located in the US, were working 24/7 to accommodate our needs in Asia or Europe. These same people also had to implement the system and not just train, which I thought was a bit too much for people to handle. I told them that it would be beneficial to have someone in Asia or Europe to do those types of training during the time when those regions are working. They can have a hotline for simple questions. Sometimes, simple questions disrupt complex tasks. Having dedicated resources for basic inquiries could alleviate this issue. Additionally, it could be beneficial to have training videos within the system to handle routine questions instead of constantly bugging the people who are supposed to do way more complex things than that.
AmerKhan - PeerSpot reviewer
Diverse integrations assist in seamlessly aligning marketing efforts with sales tracking
Zoho CRM is flexible due to its integrations, like with Zoho Campaign, helping integrate marketing efforts with CRM processes. It offers a no-cost entry with the ability for three users to use it at no charge, which is beneficial for startups to explore the platform without financial strain. This enables me to start using the platform, handle opportunities, and get a feel before committing financially.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate the flexibility of the company more than any specific software feature. I have worked with SAP and other software providers before, and since it is still a smaller company, there is a very personal exchange. If we have a simple need that does not require coding, the company is willing to make changes overnight or even within hours. They are truly flexible and customer-oriented."
"I like the visibility of global opportunities. Prior to using Campfire Interactive, we would conduct Excel-based reporting and sales meetings with everyone bringing their information. Now, we can check it daily, look at the reports daily, and see what is coming into the system and what needs to be managed."
"The combination Campfire uses for the automotive sector, particularly the IHS forecast, offers unique predictive capabilities."
"Campfire Interactive has saved us time because the data that we are collecting is the same."
"Zoho CRM integrates easily with customer service workflows."
"The most valuable feature of Zoho CRM is its ease of use."
"CRM software that's simple to use, with good technical support, scalability, and stability."
"Highly configurable, enabling graphically built workflows, and the writing of customized scripts if required."
"I like the solution's reminder feature which is helpful for big projects. There are many tasks that run at the same time. The reminder feature makes things easy for me since I use Zoho's mobile version as well."
"We use the solution for different projects. We use it to patch lead details from clients' sources."
"The whole forecasting and pipeline management is very good."
"The best thing about Zoho CRM is that it is integrated with other Zoho applications."
 

Cons

"Because we use a multitude of modules, some of the interactions from one module to the other are not as seamless or fluid."
"I recently discussed with them the need for better KPI measurements in the automotive world. A big KPI in the automotive world is the bookings of the future years, and we measure that not in annual revenue but in the lifetime of any given vehicle."
"Because we use a multitude of modules, some of the interactions from one module to the other are not as seamless or fluid. I would like to see some more fluidness from one module to the other."
"They occasionally became overwhelmed, leading to slowdowns due to the busy workforce."
"Custom development is often necessary to make such extensive changes, and it does come with associated costs."
"The solution can improve by having a policy that allows us to integrate with the cloud."
"I'm not sure that there is scalability potential for enterprises."
"The MCR capabilities have some limitations."
"Zoho CRM could benefit from predictive analysis based on historical trends to forecast future performance over the next two to three years, particularly from a sales pipeline perspective."
"The process of creating reports is not very user-friendly - it takes time, and it's confusing."
"The login process could be improved as some users find it unfriendly. The documentation could also be more user-friendly and better organized."
"We'd like the solution to be less expensive."
 

Pricing and Cost Advice

"Compared to everything else I have seen, it is very fair."
"Professional plans cost $35 per user in the USA and EUR 35 in Europe."
"There is an annual license."
"We consider it a good value and found it to be cost-effective."
"Zoho CRM has a subscription-based license, which is not too expensive."
"Compared to other solutions, I would say Zoho CRM is very, very affordable because we can use different applications with one license."
"The price of Zoho CRM is already competitive, but we would always like to have a better discount. Most of the features are included in the price but if we want the extra features then we have to purchase them."
"Zoho CRM is available at a fairly average price"
"Its price is lower than the other software."
report
Use our free recommendation engine to learn which Opportunity Management solutions are best for your needs.
849,335 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
36%
Manufacturing Company
22%
University
13%
Wholesaler/Distributor
10%
Educational Organization
78%
Computer Software Company
3%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Campfire Interactive?
I recently discussed with them the need for better KPI measurements in the automotive world. A big KPI in the automotive world is the bookings of the future years, and we measure that not in annual...
What is your primary use case for Campfire Interactive?
We use it primarily to project our global sales forecast. They offer several solutions, but we only utilize the opportunity management system. Sales forecasting is the main focus, complemented by w...
What do you like most about Zoho CRM?
Zoho CRM integrates easily with customer service workflows.
What is your experience regarding pricing and costs for Zoho CRM?
I rate the pricing as a five out of ten, as it offers good value for money.
What needs improvement with Zoho CRM?
The analytics and AI suggestion features need improvement.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about Campfire Interactive vs. Zoho CRM and other solutions. Updated: April 2025.
849,335 professionals have used our research since 2012.