We performed a comparison between Celonis and QPR ProcessAnalyzer based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has very detailed documentation for technical items so it is very easy for developers to use."
"The most valuable feature of this solution is the PTS service."
"We can observe the flow and invoices."
"In my opinion, it's quite an advanced tool."
"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."
"The process chart is valuable in identifying the bottlenecks."
"Discovery and root cause analysis"
"I have found the most valuable features of QPR ProcessAnalyzer to be Process Discovery, KPIs, definition, and dashboarding. These are the main features we are working on."
"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential."
"It could be less expensive."
"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"The support costs are very high."
"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."
"The UI could be improved."
"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."
"The user interface of QPR ProcessAnalyzer could improve, it is not very intuitive."
"Communication with clients could be improved."
Earn 20 points
Celonis is ranked 1st in Process Mining with 44 reviews while QPR ProcessAnalyzer is ranked 15th in Process Mining. Celonis is rated 8.4, while QPR ProcessAnalyzer is rated 8.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of QPR ProcessAnalyzer writes "Useful dashboards, plenty of features, and initial setup simple". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and IBM Process Mining, whereas QPR ProcessAnalyzer is most compared with SAP Signavio Process Intelligence. See our Celonis vs. QPR ProcessAnalyzer report.
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