We performed a comparison between Centreon and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other."
"I can't point to one valuable feature. All of Centreon is good."
"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."
"It's fairly easy to set up."
"The installation process is not hard at all."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The company provides excellent service."
"The most valuable features are integration and ease of use."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."
"The reporting has room for improvement."
"This solution lacks service monitoring in the cloud."
"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"The tool does not provide features for application-level monitoring."
"It would be nice if the solution covered other areas like server monitoring."
"They only offer synthetic requests."
"Presently, it lacks the ability to integrate with other Cisco products."
"I would like the product to offer more agility."
"The guest portal is hard to use."
"There is room for improvement in terms of customization and user-friendliness."
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Centreon is ranked 11th in Network Monitoring Software with 27 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Centreon is rated 8.6, while ThousandEyes is rated 8.4. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Datadog, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, Dynatrace and AppDynamics. See our Centreon vs. ThousandEyes report.
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