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Cisco Meraki Systems Manager (MDM+EMM) vs Citrix Endpoint Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
252
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Cisco Meraki Systems Manage...
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Mobile Device Management (MDM) (3rd), Enterprise Mobility Management (EMM) (6th)
Citrix Endpoint Management
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
13
Ranking in other categories
Unified Endpoint Management (UEM) (10th)
 

Mindshare comparison

Enterprise Mobility Management (EMM)
Unified Endpoint Management (UEM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.
SivaKuppala - PeerSpot reviewer
Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go
VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune's integration with Defender and other security solutions is valuable because it offers a view into different security vulnerabilities and enables us to secure them more effectively."
"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"The thing I appreciate most about Microsoft Intune is that the management of the devices was very simplified. We have all machines connected to it at all times, whether they are in the office or working from home."
"It works well if you have a Microsoft environment."
"In terms of technical support, you will get an immediate response."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."
"They can provide detailed information about your devices, including their validity, license status, etc."
"Initial setup was easy."
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."
"The solution is simple."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."
"Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm."
"Users can log in anytime, anywhere, using any device, which is a significant advantage."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"We have seen improvements in compliance management on the devices."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."
"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."
"The product is capable of acting in many different ways to help secure architecture."
 

Cons

"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"There needs to be more support for Mac operating systems."
"Microsoft Intune needs to improve the initial login process."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The tool's pricing needs to be more flexible like Cisco's."
"Meraki is limiting our connections."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"The solution can be expensive."
"The support provided by Citrix needs improvement."
"I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements."
"The iOS version updates do not work as well as I would like."
"Support for inventory management of Apple devices should be added."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"The tool’s battery usage was high."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Requires integrating with ABM before enabling some of the features."
 

Pricing and Cost Advice

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"The price could be better."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"This product is reasonably priced."
"The price is high for the market."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"Cisco Meraki Systems Manager is an expensive solution."
"My clients find it a bit expensive compared to other systems."
"Meraki MDM is the cheapest solution we have used."
"It's extremely competitive and very good for a product in this sphere."
"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Educational Organization
44%
Computer Software Company
12%
Manufacturing Company
5%
Government
4%
Educational Organization
49%
Computer Software Company
9%
Financial Services Firm
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...
What do you like most about Citrix Endpoint Management?
One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...
What needs improvement with Citrix Endpoint Management?
The main issue is the change from perpetual licenses to subscription-based ones, which has increased our costs signif...
What is your primary use case for Citrix Endpoint Management?
Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm. Without...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
MobileManager, Zenprise, XenMobile
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management and other solutions. Updated: November 2022.
849,600 professionals have used our research since 2012.