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Cisco Meraki Systems Manager (MDM+EMM) vs Citrix Endpoint Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Cisco Meraki Systems Manage...
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Mobile Device Management (MDM) (3rd), Enterprise Mobility Management (EMM) (5th)
Citrix Endpoint Management
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Unified Endpoint Management (UEM) (10th)
 

Mindshare comparison

Enterprise Mobility Management (EMM) Market Share Distribution
ProductMarket Share (%)
Cisco Meraki Systems Manager (MDM+EMM)2.2%
Microsoft Intune31.8%
Workspace ONE UEM11.6%
Other54.4%
Enterprise Mobility Management (EMM)
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Citrix Endpoint Management2.1%
Microsoft Intune33.0%
Workspace ONE UEM14.1%
Other50.8%
Unified Endpoint Management (UEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.
VivekKumar10 - PeerSpot reviewer
Solution supports seamless integration and promotes effective device management
For technical support of Citrix, I find they are responsive, but L1 is not very capable; this product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem.I would assess the technical support of Citrix as a seven from 1 to 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Intune is the user-friendly portal for end users."
"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."
"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."
"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"The most valuable feature for us is the security, including risk analysis and patch management."
"Previously, we used on-prem SCCM to deploy applications we built manually. After migrating to Intune, we automated and streamlined the process of deploying applications with autopilot. I can do more with my day. I can manage more applications and ensure that they're updated without monitoring and manually starting that process all over again."
"The solution is easy to use. However, AirWatch or Workspace might be more powerful because we've encountered issues, such as manually managing Windows updates."
"The web portal provides status reporting and ease of configuration."
"It's extremely competitive and very good for a product in this sphere."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
"It's very easy to just keep adding devices as needed."
"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."
"They can provide detailed information about your devices, including their validity, license status, etc."
"We have seen improvements in compliance management on the devices."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"Users can log in anytime, anywhere, using any device, which is a significant advantage."
"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm."
"The product is capable of acting in many different ways to help secure architecture."
"For mail containerization, Citrix Endpoint Management is very good, for document reading is very good, and if I have in-house applications, then if I want to publish them without compromising the data, then it's very good."
 

Cons

"It's only good for a Microsoft environment."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."
"There are a lot of updates happening on Microsoft."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"System's compatibility with Google Chrome could be improved."
"The price could be better."
"Meraki is limiting our connections."
"There is room for improvement in terms of pricing."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"They could include bandwidth-based policies."
"It would be beneficial to have better integration with other OS."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"The support provided by Citrix needs improvement."
"I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements."
"Requires integrating with ABM before enabling some of the features."
"The tool’s battery usage was high."
"The iOS version updates do not work as well as I would like."
"Support for inventory management of Apple devices should be added."
 

Pricing and Cost Advice

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"Microsoft licenses are costly."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"The product is expensive."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"The pricing is competitive, but it is not cheap."
"It's extremely competitive and very good for a product in this sphere."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"My clients find it a bit expensive compared to other systems."
"The price is high for the market."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"Meraki MDM is the cheapest solution we have used."
"Cisco Meraki Systems Manager is an expensive solution."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
18%
Manufacturing Company
10%
Financial Services Firm
6%
Construction Company
6%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...
What do you like most about Citrix Endpoint Management?
One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...
What needs improvement with Citrix Endpoint Management?
There is always room for improvement in Citrix Endpoint Management; any product requires multiple improvements, and t...
What is your primary use case for Citrix Endpoint Management?
Generally, Citrix Endpoint Management ( /products/citrix-endpoint-management-reviews ) is used to containerize the co...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
MobileManager, Zenprise, XenMobile
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management and other solutions. Updated: November 2022.
867,783 professionals have used our research since 2012.