ConnectWise Automate vs Fortinet FortiSIEM comparison

The compared ConnectWise and Fortinet solutions aren't in the same category. ConnectWise is ranked #9 in RMM , and holds a 7.5% mindshare in the category. Fortinet is ranked #7 in SIEM , with an average rating of 8.0, and holds a 3.2% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 82% of Fortinet users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,543 Views
957 Comparison Views

85% willing to recommend

Fortinet FortiSIEM

Read 75 Fortinet FortiSIEM reviews

5,483 Views
4,057 Comparison Views

82% willing to recommend

ConnectWise Automate

Fortinet FortiSIEM

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: October 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

Download the complete report

Helped 873,209 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

Fortinet FortiSIEM

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (7th)

Mindshare comparison

ConnectWise Automate and Fortinet FortiSIEM aren’t in the same category and serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.5%, down 8.1% compared to last year.
Fortinet FortiSIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 3.2% mindshare, up 2.9% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.5%
Kaseya VSA	17.9%
NinjaOne	13.2%
Other	61.400000000000006%

Remote Monitoring and Management (RMM)

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Fortinet FortiSIEM	3.2%
Wazuh	9.3%
Splunk Enterprise Security	8.7%
Other	78.8%

Security Information and Event Management (SIEM)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

Read full review

Oliver Jackson

Network Engineer at Laminar Communications Pty Ltd

Systems monitoring enhanced by firewall and intrusion detection features

My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification. My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy and the deployment is quick."

"The database is great. It's a nicely ordered database."

"The implementation is nice and easy."

"The most value we get from this solution is that everything is on a patch cycle."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"This product saves us a lot of time and increases our efficiency."

"Maybe they could improve the capability to be multi-tenant."

"It is very scalable."

More ConnectWise Automate pros

"The most valuable feature is the ability to view all the network events on a single pane and find the point of contact or point of the incident."

"Real-time monitoring makes life quite easy for me."

"The Threat Hunting feature provides complete traffic analysis."

"FortiSIEM sends an email or SMS notifications to admins when there are significant incidents. It's a highly efficient way of responding to incidents."

"It's easy to manage. There's a web interface and a command line, depending on what the user is comfortable with. There's a large knowledge base available, and the support is timely."

"FortiSIEM helped us discover all the threats at the time that were attacking the IT services of the company. We now have multiple-level authentication."

"It's a very nice solution to work with."

"The stability is very reliable. It offers very good performance."

More Fortinet FortiSIEM pros

Cons

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"Their support needs to be better."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"Technical support was helpful."

More ConnectWise Automate cons

"The support of the product changed recently, and I don't think it's for the better. They should work to improve the support they offer to clients."

"FortiSIEM is not a market leader in the SIEM space."

"Our team tried configuring MS SQL database logs with Fortinet FortiSIEM, but it did not work for some time."

"The deployment of the platform took some time to set up and configure."

"There could be more AI features included in the product."

"It's difficult to integrate unsupported devices with FortiSIEM compared to QRadar. It's easier to integrate and develop processes in QRadar. It's harder to develop a custom process in FortiSIEM."

"The challenge I face with Fortinet FortiSIEM is the lack of support."

"It lacks a "wizard" that shows a particular user's activity or particular circumstance. I think the interface is intimidating because there's so much information there."

More Fortinet FortiSIEM cons

Pricing and Cost Advice

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"Pricing and licensing are reasonable."

"I believe Automate is available for around $2."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"Please be cheaper and more simplified."

"The tool is really expensive. For what the tool does for our team, the price is fair."

"They have a yearly subscription."

"This is probably more on the lower cost end of the spectrum compared to competing products. Fortinet's license model is based on events per second, which makes sense, but that's not typical. It makes it very hard to calculate what your costs are going to be as you scale the platform because some log sources, such as firewall logs, are very noisy, and there are lots and lots of events per second, but some of them are not. So, it becomes a bit of a science experiment trying to guess what your costs are going to be as you scale the solution. This is where other competing products perhaps have a more straightforward license model."

"There is a need to make yearly payments towards the licensing charges attached to the product. The free version license of the product is available for two months."

"Fortinet FortiSIEM is very cost-efficient compared to other SIEM solutions."

"FortiSIEM's licensing is based on EPS, and its pricing is competitive in the market."

"The price is competitive."

More Fortinet FortiSIEM pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

873,209 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

11%

Performing Arts

11%

Healthcare Company

Outsourcing Company

Computer Software Company

12%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	34
Midsize Enterprise	21
Large Enterprise	23

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Fortinet FortiSIEM?

Fortinet FortiSIEM needs to provide better API integrations to users.

See all answers

What is your experience regarding pricing and costs for Fortinet FortiSIEM?

I am not familiar with the price and cost of Fortinet FortiSIEM. I cannot tell you if it is high, expensive, or low. However, I can say that it is cost-effective as it provides everything needed.

See all answers

What needs improvement with Fortinet FortiSIEM?

Regarding Fortinet FortiSIEM, I cannot identify any specific areas for improvement because I can find everything I need. For the time being, I cannot find a real point for improvement. Everything i...

See all answers

Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 31% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 18% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

Tanium vs ConnectWise Automate

Compared 5% of the time

More ConnectWise Automate Competitors

IBM Security QRadar vs Fortinet FortiSIEM

Compared 11% of the time

Splunk Enterprise Security vs Fortinet FortiSIEM

Compared 11% of the time

Wazuh vs Fortinet FortiSIEM

Compared 10% of the time

ManageEngine Log360 vs Fortinet FortiSIEM

Compared 7% of the time

LogRhythm SIEM vs Fortinet FortiSIEM

Compared 5% of the time

More Fortinet FortiSIEM Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

November 2025

Download ConnectWise Automate product report

Buyer's Guide

Fortinet FortiSIEM

November 2025

Download Fortinet FortiSIEM product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

FortiSIEM, AccelOps

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

Companies around the world use FortiSIEM for the following use cases:

Threat management and intelligence that provide situational awareness and anomaly detection
Alleviating compliance mandate concerns for PCI, HIPAA and SOX
Managing “alert overload”
Handling the “too many tools” reporting issue
Addressing the MSPs/MSSPs pain of meeting service level agreements

Fortinet

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

Download Free Report

Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM). Updated: October 2025.

DOWNLOAD NOW

873,209 professionals have used our research since 2012.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.