ConnectWise Automate vs Fortinet FortiSIEM comparison

The compared ConnectWise and Fortinet solutions aren't in the same category. ConnectWise is ranked #9 in RMM , and holds a 7.8% mindshare in the category. Fortinet is ranked #7 in SIEM , with an average rating of 8.1, and holds a 3.3% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 82% of Fortinet users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,559 Views
967 Comparison Views

85% willing to recommend

Fortinet FortiSIEM

Read 75 Fortinet FortiSIEM reviews

5,537 Views
4,042 Comparison Views

82% willing to recommend

ConnectWise Automate

Fortinet FortiSIEM

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Executive Summary

We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: October 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

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Helped 871,688 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

Fortinet FortiSIEM

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (7th)

Mindshare comparison

ConnectWise Automate and Fortinet FortiSIEM aren’t in the same category and serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.8%, down 8.7% compared to last year.
Fortinet FortiSIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 3.3% mindshare, up 2.9% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.8%
Kaseya VSA	18.2%
NinjaOne	13.5%
Other	60.5%

Remote Monitoring and Management (RMM)

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Fortinet FortiSIEM	3.3%
Wazuh	10.2%
Splunk Enterprise Security	9.2%
Other	77.3%

Security Information and Event Management (SIEM)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Oliver Jackson

Network Engineer at Laminar Communications Pty Ltd

Systems monitoring enhanced by firewall and intrusion detection features

My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification. My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A good automated scripts feature."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"The most value we get from this solution is that everything is on a patch cycle."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

"It is very scalable."

"The implementation is nice and easy."

"This product saves us a lot of time and increases our efficiency."

More ConnectWise Automate pros

"It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security."

"The tool's most valuable feature stems from the fact that I can see a complete analysis, like all the incidents that have happened, and it detects everything in real-time."

"Real-time monitoring makes life quite easy for me."

"The product's initial setup phase was easy."

"Fortinet FortiSIEM has its own validated and authentic IP database that marks malicious IP attacks against the firewall and generates an alert for the same."

"Fortinet FortiSIEM is easy to use."

"The interface is very easy to use. The connector in the core has FortiSIEM support from the vendor."

"The most valuable feature of Fortinet FortiSIEM is the correlation of many events."

More Fortinet FortiSIEM pros

Cons

"Technical support was helpful."

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"Their support needs to be better."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"Scheduling of automation could be improved and made more simple."

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"The menu doesn't always load properly."

More ConnectWise Automate cons

"The nodes on our network did not comply with the SIEM solution. They use a different format parking log."

"The stability of the product is an area of concern where improvements are required."

"FortiSIEM is not a market leader in the SIEM space."

"Does not have load-sharing or high-availability, and these are important things to implement. I can do the same things in another way, but not naturally having these features makes it complicated."

"Sometimes, if there are changes made by a user on a database server, it can be difficult to get that information on the fly. I would like to see a situation where once I specify a user with the database server I need, and with the changes they have performed on that, I don't need to continue my search pattern to drill down just to get the information."

"When compared with some competitors, in terms of performance, the CPU and RAM requirements and the capability of coordination with development all need some improvement."

"They could work on their documentation. If there's anything about the solution that needs improvement, it's that. For example, documentation already is on a very high level but specifically on the CLI there are tons of features which can be fine-tuned and thousands of commands are very difficult to document. If they could make this easier, it would improve the overall solution."

"When our team tried configuring logs for Microsoft SQL, it did not work."

More Fortinet FortiSIEM cons

Pricing and Cost Advice

"I believe Automate is available for around $2."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"Pricing and licensing are reasonable."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."

"The solution is available for both, perpetual and subscription licenses."

"Please be cheaper and more simplified."

"Pricing is determined based on the customer's budget."

"Fortinet FortiSIEM is cheaper compared to other products."

"The price of Fortinet FortiSIEM was reasonable compared to other solutions."

"There are additional features that cost more than the standard licensing fees."

"Manageable, however would be better as pay as you go versus CapEX."

More Fortinet FortiSIEM pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Performing Arts

10%

Healthcare Company

Real Estate/Law Firm

Computer Software Company

13%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	34
Midsize Enterprise	21
Large Enterprise	23

Questions from the Community

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What do you like most about Fortinet FortiSIEM?

Fortinet FortiSIEM needs to provide better API integrations to users.

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What is your experience regarding pricing and costs for Fortinet FortiSIEM?

I am not familiar with the price and cost of Fortinet FortiSIEM. I cannot tell you if it is high, expensive, or low. However, I can say that it is cost-effective as it provides everything needed.

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What needs improvement with Fortinet FortiSIEM?

Regarding Fortinet FortiSIEM, I cannot identify any specific areas for improvement because I can find everything I need. For the time being, I cannot find a real point for improvement. Everything i...

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Comparisons

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Compared 30% of the time

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Compared 18% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Tanium vs ConnectWise Automate

Compared 6% of the time

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IBM Security QRadar vs Fortinet FortiSIEM

Compared 11% of the time

Wazuh vs Fortinet FortiSIEM

Compared 11% of the time

Splunk Enterprise Security vs Fortinet FortiSIEM

Compared 10% of the time

ManageEngine Log360 vs Fortinet FortiSIEM

Compared 7% of the time

LogRhythm SIEM vs Fortinet FortiSIEM

Compared 5% of the time

More Fortinet FortiSIEM Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

October 2025

Download ConnectWise Automate product report

Buyer's Guide

Fortinet FortiSIEM

October 2025

Download Fortinet FortiSIEM product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

FortiSIEM, AccelOps

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

Companies around the world use FortiSIEM for the following use cases:

Threat management and intelligence that provide situational awareness and anomaly detection
Alleviating compliance mandate concerns for PCI, HIPAA and SOX
Managing “alert overload”
Handling the “too many tools” reporting issue
Addressing the MSPs/MSSPs pain of meeting service level agreements

Fortinet

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

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