ConnectWise Automate vs Fortinet FortiSIEM comparison

The compared ConnectWise and Fortinet solutions aren't in the same category. ConnectWise is ranked #9 in RMM , and holds a 7.8% mindshare in the category. Fortinet is ranked #7 in SIEM , with an average rating of 8.1, and holds a 3.3% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 82% of Fortinet users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,559 Views
967 Comparison Views

85% willing to recommend

Fortinet FortiSIEM

Read 75 Fortinet FortiSIEM reviews

5,537 Views
4,042 Comparison Views

82% willing to recommend

ConnectWise Automate

Fortinet FortiSIEM

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Executive Summary

We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: August 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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Helped 868,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

Fortinet FortiSIEM

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (7th)

Mindshare comparison

ConnectWise Automate and Fortinet FortiSIEM aren’t in the same category and serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.8%, down 8.7% compared to last year.
Fortinet FortiSIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 3.3% mindshare, up 2.9% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.8%
Kaseya VSA	18.2%
NinjaOne	13.5%
Other	60.5%

Remote Monitoring and Management (RMM)

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Fortinet FortiSIEM	3.3%
Wazuh	10.2%
Splunk Enterprise Security	9.2%
Other	77.3%

Security Information and Event Management (SIEM)

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

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Oliver Jackson

Network Engineer at Laminar Communications Pty Ltd

Systems monitoring enhanced by firewall and intrusion detection features

My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification. My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The implementation is nice and easy."

"Maybe they could improve the capability to be multi-tenant."

"The database is great. It's a nicely ordered database."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"It is very scalable."

"This product saves us a lot of time and increases our efficiency."

"It allows us to manage all client requests, jobs and invoicing."

"Remote access and detailed monitoring help us support our equipment."

More ConnectWise Automate pros

"The most valuable feature is the dashboard. CMDB database collects data from a lot of pre-configured devices."

"FortiSIEM is a great tool for making security processes transparent."

"The most valuable features for us are the built-in reports and alerts, along with the extreme flexibility in reporting and rule generation."

"Fortinet FortiSIEM's most valuable feature is the simplicity in handling multi-tenancy and the ability to switch between different clients at the same time. That was handled flawlessly."

"The solution is very stable. It's run for years without the need to do anything except, add new patches when they are available, which are always a good idea to install."

"The most valuable features of Fortinet FortiSIEM are the SD-WAN, Global LAN, and application controls."

"It is used as an alerting platform."

"There are things like dashboards and reports (pre-configured and custom) that let me know that things are operating the way they should be, and when they are not."

More Fortinet FortiSIEM pros

Cons

"The menu doesn't always load properly."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"Their support needs to be better."

"Scheduling of automation could be improved and made more simple."

More ConnectWise Automate cons

"Their product support, in general, is not that great. The product support is in the same ecosystem. Their support is improving but it's not that great.vvv"

"Their technical support is horrible. By horrible, I mean a train wreck of a disaster that has fallen off a bridge and caught fire."

"They could work on their documentation. If there's anything about the solution that needs improvement, it's that. For example, documentation already is on a very high level but specifically on the CLI there are tons of features which can be fine-tuned and thousands of commands are very difficult to document. If they could make this easier, it would improve the overall solution."

"We expect the latest patch from Fortinet FortiSIEM to give the ability to work with signature files."

"The biggest thing that could be better is a quicker response to support cases."

"The policy editing should be easier. Right now, it's too hard."

"Not very good on non-API features, lacks that functionality."

"The graphs on the user interface could be improved as we often experience glitches."

More Fortinet FortiSIEM cons

Pricing and Cost Advice

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"I believe Automate is available for around $2."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"Pricing and licensing are reasonable."

"Fortinet FortiSIEM is very cost-efficient compared to other SIEM solutions."

"Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."

"Fortinet's products are not expensive, it is less than the competition."

"The price of Fortinet FortiSIEM was reasonable compared to other solutions."

"The price of the solution is expensive. The license is scalable. If there are 10 devices it is simple to license."

"The price is competitive."

"Manageable, however would be better as pay as you go versus CapEX."

"We pay for a license for FortiSIEM. We pay for the license and renewal."

More Fortinet FortiSIEM pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Performing Arts

10%

Educational Organization

Real Estate/Law Firm

Computer Software Company

13%

Financial Services Firm

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	34
Midsize Enterprise	21
Large Enterprise	23

Questions from the Community

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What do you like most about Fortinet FortiSIEM?

Fortinet FortiSIEM needs to provide better API integrations to users.

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What is your experience regarding pricing and costs for Fortinet FortiSIEM?

I am not familiar with the price and cost of Fortinet FortiSIEM. I cannot tell you if it is high, expensive, or low. However, I can say that it is cost-effective as it provides everything needed.

See all answers

What needs improvement with Fortinet FortiSIEM?

Regarding Fortinet FortiSIEM, I cannot identify any specific areas for improvement because I can find everything I need. For the time being, I cannot find a real point for improvement. Everything i...

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Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 32% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 19% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

Tanium vs ConnectWise Automate

Compared 6% of the time

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IBM Security QRadar vs Fortinet FortiSIEM

Compared 11% of the time

Wazuh vs Fortinet FortiSIEM

Compared 11% of the time

Splunk Enterprise Security vs Fortinet FortiSIEM

Compared 11% of the time

LogRhythm SIEM vs Fortinet FortiSIEM

Compared 5% of the time

ManageEngine Log360 vs Fortinet FortiSIEM

Compared 5% of the time

More Fortinet FortiSIEM Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

September 2025

Download ConnectWise Automate product report

Buyer's Guide

Fortinet FortiSIEM

September 2025

Download Fortinet FortiSIEM product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

FortiSIEM, AccelOps

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

Companies around the world use FortiSIEM for the following use cases:

Threat management and intelligence that provide situational awareness and anomaly detection
Alleviating compliance mandate concerns for PCI, HIPAA and SOX
Managing “alert overload”
Handling the “too many tools” reporting issue
Addressing the MSPs/MSSPs pain of meeting service level agreements

Fortinet

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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