

Cortex XDR by Palo Alto Networks and Norton Small Business are competing cybersecurity solutions targeting different market segments. Cortex XDR offers more advanced threat detection and response capabilities, suitable for complex environments, whereas Norton Small Business is appreciated for its simplicity and affordability, making it better for smaller operations.
Features: Cortex XDR integrates well with other Palo Alto Networks products, offers advanced analytics capabilities, and is robust for enterprises. Norton Small Business is simple, provides comprehensive protection, and has a user-friendly setup.
Room for Improvement: Cortex XDR could have a gentler learning curve and a more straightforward setup process. Norton Small Business could improve scalability and offer more customization options. Users find Cortex XDR less accessible, while Norton Small Business could enhance its features.
Ease of Deployment and Customer Service: Cortex XDR has a more complex deployment process but offers detailed support from Palo Alto Networks. Norton Small Business allows for quicker, more intuitive deployment, with satisfactory but not exceptional customer service.
Pricing and ROI: Cortex XDR is higher cost with significant ROI for larger organizations due to advanced capabilities. Norton Small Business is less expensive and provides good value for smaller businesses. Users feel Cortex XDR, despite the higher cost, offers substantial ROI for complex use cases. Norton Small Business suits budget-conscious environments.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
| Product | Market Share (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.3% |
| Norton Small Business | 1.9% |
| Other | 94.8% |


| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 20 |
| Large Enterprise | 43 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
Cortex XDR by Palo Alto Networks delivers comprehensive endpoint security, integrating well with other systems to offer robust threat detection and real-time protection through AI-driven analytics.
Cortex XDR by Palo Alto Networks offers advanced endpoint protection and threat detection through AI and behavior-based analytics. Its user-friendly design simplifies integration with firewalls, delivering multi-layered protection with low resource consumption. Valued for policy management, USB control, and incident correlation, Cortex XDR enhances threat management and real-time threat hunting capabilities. However, users note challenges with third-party integration, reporting, and dashboard automation. Agent performance across operating systems and memory consumption are areas for improvement, alongside reducing false positives and simplifying endpoint management and setup.
What features does Cortex XDR offer?
What benefits should be considered in reviews?
Cortex XDR is crucial in industries requiring robust endpoint protection, such as finance, healthcare, and technology. It supports malware detection, behavioral analysis, and ransomware mitigation across endpoints, including remote work environments, providing comprehensive threat visibility and security policy management. The solution's integration with firewalls and specialized industry requirements enhances security posture in diverse operational settings.
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