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CrowdStrike Falcon vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon improves efficiency and security, reducing costs and downtime while boosting productivity and offering high ROI.
Sentiment score
7.4
Palo Alto Networks Cortex XSOAR enhances ROI through automation, integration, and efficient mature SOC processes, reducing investigation time.
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon's support is reliable and knowledgeable, but response times and expertise vary, especially in standard service.
Sentiment score
6.0
Palo Alto Networks Cortex XSOAR support is knowledgeable but varies in response times and service quality, needing possible improvements.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon offers cloud-based scalability, seamless integration, and adaptability, making it ideal for diverse and expanding enterprises.
Sentiment score
7.4
Palo Alto Networks Cortex XSOAR is scalable, integrating well with APIs, though large deployments may face challenges and latency issues.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon is praised for stability and reliability, with minor update issues quickly resolved, earning high user confidence.
Sentiment score
7.8
Palo Alto Networks Cortex XSOAR is stable and reliable, though minor bugs occur during updates and with oversized storage environments.
 

Room For Improvement

CrowdStrike Falcon users request improved performance, integration, support, enhanced AI, better pricing, and expanded security features and documentation.
Cortex XSOAR requires easier setup, better IoT support, improved UI, more connectors, flexible pricing, and enhanced documentation.
False positive reductions are needed.
The deployment requires integration and the development of integration modules.
 

Setup Cost

CrowdStrike Falcon offers premium pricing from $30 to over $100 per user annually, but provides strong security and stability.
Cortex XSOAR is seen as expensive yet valuable for security, with variable pricing and discounts post-Palo Alto acquisition.
 

Valuable Features

CrowdStrike Falcon offers excellent endpoint visibility, threat detection, lightweight AI, cloud-native design, and accurate behavior-based detection for enhanced security.
Cortex XSOAR offers user-friendly automation, integration, and playbook creation with efficient remediation, security features, and AI-enhanced threat intelligence.
Real-time response (RTR) is a feature of EDR.
Execution of automatic tasks for collecting, enriching, and correlating security events from hundreds of different technologies.
 

Categories and Ranking

CrowdStrike Falcon
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
123
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (3rd), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)
Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. CrowdStrike Falcon is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 16.8%, up 13.9% compared to last year.
Palo Alto Networks Cortex XSOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 11.2% mindshare, down 13.2% since last year.
Endpoint Detection and Response (EDR)
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
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