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CTERA Enterprise File Services Platform vs Google Drive Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.4
CTERA's customer support is highly rated for its responsiveness and effectiveness in addressing urgent issues and engaging with clients.
No sentiment score available
Google Drive Enterprise users rarely need support due to its stability, ease of use, and effective online resources.
High-priority issues are handled promptly.
 

Room For Improvement

Sentiment score
5.8
CTERA Enterprise File Services should enhance user experience, optimize updates, manage devices globally, and improve administration and legacy support.
Sentiment score
4.7
Google Drive Enterprise needs better security, integration, customization, AI features, support, and affordability to improve user satisfaction and performance.
Compared to where we started, they've made significant improvements in the last five years.
 

Scalability Issues

Sentiment score
8.2
The CTERA platform is scalable and adaptable, though licensing models raise concerns about scalability for CPU and memory upgrades.
Sentiment score
5.9
Google Drive Enterprise is praised for its scalability, accommodating both large and small organizations with automatic storage expansion and minimal issues.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
 

Setup Cost

Sentiment score
6.0
CTERA offers cost-effective enterprise file services, competitive against EMC, Nasuni, NetApp, and beneficial in Total Cost of Ownership.
Sentiment score
5.9
Google Drive Enterprise offers flexible pricing but is sometimes seen as more expensive than alternatives like Microsoft Teams.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
 

Stability Issues

Sentiment score
8.5
The CTERA Enterprise File Services Platform boasts excellent stability, minimal downtime, and high user satisfaction with reliable data access.
No sentiment score available
 

Valuable Features

Sentiment score
8.0
CTERA Enterprise Platform provides scalable, flexible data management with easy infrastructure expansion, seamless backup, and adaptable resilience across hardware.
Sentiment score
7.8
Google Drive Enterprise users appreciate its storage, file-sharing, real-time collaboration, multi-device access, security, and seamless Google tools integration.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Cloud Storage
13th
Ranking in Content Collaboration Platforms
14th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
File System Software (5th), NAS (11th), Cloud Migration (9th), Cloud Backup (18th), Disaster Recovery (DR) Software (14th), Cloud Storage Gateways (4th)
Google Drive Enterprise
Ranking in Cloud Storage
7th
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Kepa-Ayerbe - PeerSpot reviewer
Offers valuable features like synchronization and backup
Some time ago, I faced issues with Google Drive Enterprise, but it is not related to the tool and was more of a problem associated with Android. At the end of the day, I had to contact Google's support team to deal with the issue associated with the capacity offered by the solution. Google's support team held me for free, and they helped me change the location from the US because the mobile app factory showed that the activation work was done in the US. Google's team helped me move the location to Spain. Google's support was fast, knowledgeable, and customer-friendly. I rate the technical support an eight out of ten.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
65%
Financial Services Firm
5%
University
4%
Educational Organization
3%
Computer Software Company
18%
Financial Services Firm
16%
Government
12%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I would rate it a six out of ten for pricing. It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figu...
What needs improvement with CTERA Enterprise File Services Platform?
We have one of the early systems because we were early adopters. The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add th...
What is your primary use case for CTERA Enterprise File Services Platform?
The primary use case is production data storage. Our live projects get stored on the filers.
What do you like most about Google Drive Enterprise?
With Google Drive Enterprise, multiple people can edit a document, and you can open it as Google Docs.
What needs improvement with Google Drive Enterprise?
Google Drive Enterprise is expensive. Google Sheets APIs need improvement.
 

Also Known As

No data available
Drive Enterprise, Google Drive
 

Learn More

 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Journal Communications
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Google Drive Enterprise and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.