Symantec Siteminder and CyberArk Identity both offer robust identity management solutions. CyberArk Identity appears to have the upper hand, especially in deployment ease and customer service.
Features: Users value Symantec Siteminder for its comprehensive access management capabilities, scalability, and extensive functionality. CyberArk Identity is recognized for its seamless integration with various systems, advanced security features, and innovative capabilities, making it easier to integrate into existing infrastructures.
Room for Improvement: Symantec Siteminder could enhance its performance and support for modern protocols, and user reviews suggest updates in protocol support. CyberArk Identity users desire improvements in reporting and analytics tools and enhancements in analytics.
Ease of Deployment and Customer Service: Symantec Siteminder's deployment model receives mixed reviews, with some users finding it complex and time-consuming. CyberArk Identity is distinguished by its straightforward deployment and efficient customer service, with users noting strong support during the deployment process.
Pricing and ROI: Symantec Siteminder users feel that setup costs are high, and the time to achieve ROI is longer. CyberArk Identity is perceived as more cost-effective, with quicker ROI, leading to better overall satisfaction in terms of pricing and ROI.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
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