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CyberArk Identity vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

CyberArk Identity
Ranking in Access Management
9th
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (13th), Authorization Software (4th), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (11th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (5th)
Symantec Siteminder
Ranking in Access Management
11th
Average Rating
8.0
Number of Reviews
72
Ranking in other categories
Single Sign-On (SSO) (11th), Web Access Management (1st)
 

Mindshare comparison

As of November 2024, in the Access Management category, the mindshare of CyberArk Identity is 2.7%, up from 1.7% compared to the previous year. The mindshare of Symantec Siteminder is 3.3%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
 

Featured Reviews

Avinash Gopu. - PeerSpot reviewer
Feb 29, 2024
Allows Linux and Unix administrators to login with single password
The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring. It is integrated with tools like Splunk and Dynatrace for the analysis of risk behavior and user activity. The pushing teams receive automated reports to assess factors such as login times and server activity in the last 60 days. The licensing for IAM and PAM tools is based on headcount and usage. Users who are not actively utilizing the resources may have their access revoked. This approach helps manage budgeting and reduces the risk impact on the organization by implementing protocols to mitigate threats.
Siva Chalamarla - PeerSpot reviewer
Jul 5, 2024
Good access control and SSO but needs modernization
The access control and the SSO are the two most valuable features. Siteminder allows users to authenticate once and gain access to multiple applications without needing to reauthenticate for each application separately. For example, if you access one application in one tab, you do not need to provide it again if you are trying to access the same application. The portal has different applications built into it. It's similar to Google. If you open Google and try to access the maps in that Google, you do not need to authenticate in maps. You just need to authenticate in the starting phase. Only a particular group of people have access. Our guys will give an error called access denied or unauthorized access. It depends on the application. It is pretty easy to learn.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The initial setup of CyberArk Identity was straightforward."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"I found the solution to be stable."
"As our identity model continues to mature, probably the Federation is most valueable."
"The solution is easy to use for our managers."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"The single sign-on is the solution's most valuable feature"
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
 

Cons

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"They could improve their UI and make everything more user-friendly."
"The user interface could be improved."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"Siteminder needs to improve its user experience."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
 

Pricing and Cost Advice

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"CyberArk Identity is an expensive solution."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"The pricing of CyberArk Identity is competitive."
"The solution is cheap and I rate its pricing an eight out of ten."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing is reasonable."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"CA solutions are generally expensive but for the customer the ROI is big."
"I recommend conducting a PoC on every available product before choose one."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
7%
Financial Services Firm
34%
Insurance Company
11%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap.
What needs improvement with CyberArk Identity?
At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster.
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
After Broadcom's acquisition of Symantec, the pricing model for Symantec SiteMinder (now CA Single Sign-On) shifted significantly. The traditional perpetual licensing model transitioned to a subscr...
What needs improvement with Symantec Siteminder?
The support team could work on their response time and overall competence.
 

Also Known As

Idaptive
Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
 

Learn More

 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about CyberArk Identity vs. Symantec Siteminder and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.