Try our new research platform with insights from 80,000+ expert users

CyberArk Privileged Access Manager vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
210
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
ForgeRock
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Identity Management (IM) (12th), Access Management (9th), Customer Identity and Access Management (CIAM) (4th)
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
Trisha Bhola - PeerSpot reviewer
It's easier to customize and maintain our code
I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The key aspects of privileged access management are being able rotate passwords, make sure someone is accountable, and tie it back to a user (when the system is being used)."
"I found it valuable that CyberArk Privileged Access Manager can be integrated with PTA (privileged threat analytics), and this means that it will tell you if there's a risk to the logins and signs of risk and if risky behavior is observed. It's a good feature. Another good feature is the CPM (central password manager) because it helps you rotate the passwords automatically without involving the admins. It can go and update the scheduled tasks and the services. At the same time, if there's an application where it cannot do all of these, CPM will trigger an automatic email to the application owners, telling them that they should go ahead and change the password. This allows you to manage the account password that CyberArk cannot manage, which helps mitigate the risk of old passwords, where the password gets compromised, and also allows you to manage the security of the domain."
"The automatic change of the password and Privileged Session Manager (PSM) are the most valuable features. With Privileged Session Manager, you can control the password management in a centralized way. You can activate these features in a session; the session isolation and recording. You apply the full intermediation principle. So, you must pass through CyberArk PAM to get access to the target system. You don't need to know the password, and everything that you do is registered and auditable. In this case, no one gets to touch the password directly. Also, you can implement detection and response behavior in case of a breach."
"It gives us the capability to rotate passwords."
"All the features of CyberArk are useful for me, but the biggest one is that CyberArk has logs for all the features. That is important when there is a problem. You know where to look and you have the information. In cyber security, the most important aspect is information."
"Central Password Manager is useful for agentless automated password management through AD integration as well as endpoints for different devices."
"Password rotation is the most valuable feature"
"The most valuable features of CyberArk Enterprise Password Vault are password vaulting and automatic rotation of passwords after use."
"I like the intelligent authentication feature."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"In terms of the tool's operational efficiency, ForgeRock Access Management is used in a lot of environments, different regions, and in different stages of production environments."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"We create and define the permissions and configurations for the users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."
 

Cons

"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"If we could have some kind of out-of-the box feature that you can simply say "no" so they don't have to go into a development mode, that would a really helpful feature."
"CyberArk Enterprise Password Vault's GUI has certain shortcomings that need improvement."
"The initial setup could be simpler but it may not be as effective."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up."
"It is easily customized, and that customization makes it very easy to start trying to shoehorn the solution into roles it was never intended to fill."
"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The product's support services in the French language are not free."
"They should improve the solution by include reporting."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."
"The product's customization is a bit complicated."
"We would like this solution to be developed for use with mobile applications."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
 

Pricing and Cost Advice

"No, I do not have any advice on the price of the product."
"It's expensive, certainly. But CyberArk is the leader in the market with regards to privileged access management. You pay a lot, but you are paying for the value that is being delivered."
"Pricing and licensing depend on the environment."
"It's an affordable platform."
"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"The pricing is slightly higher compared to other solutions, but it is reasonable because there are better security features."
"CyberArk Enterprise Password Vault is a very expensive product."
"The pricing of the solution is fair but I do not have the full details."
"It's a bit pricey and could be more competitive."
"ForgeRock is an expensive solution."
"Its price is comparable to other products in the market."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Financial Services Firm
24%
Computer Software Company
12%
Insurance Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

Rockwell Automation
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about CyberArk Privileged Access Manager vs. ForgeRock and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.