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Cybereason Endpoint Detection & Response vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (26th)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (4th)
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.9%, down from 1.1% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.9%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is not overly complicated."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"The initial setup process is straightforward."
"The initial setup was easy and straightforward."
"The dashboard is very good and you can consider it as an interactive UI."
"What I find most valuable is the clarity of the platform. It is very straightforward."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"It gives all the information in a clear response."
"I like everything about ESET Endpoint Security, and as an installer, it's very easy to install the solution, but the most important feature is that it helps defend against any virus. When the virus comes, ESET Endpoint Security stops it."
"This solution has a traditional antivirus, I believe that signature-based detection is most valuable."
"The pricing is reasonable."
"The maintenance is easy."
"The administration is its most valuable feature as I can see all versions in one place."
"I like the integration; it lets you see the product installed on a particular computer."
"It has a clean and clear interface."
"The inspection feature allows complete monitoring"
 

Cons

"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"The network coverage becomes an issue most of the time."
"Cybereason does not have sandbox functionality."
"There can be problems with the EDI."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"I feel it is a shame that I cannot create groups of groups with inheritance."
"The reporting feature needs improvement."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"The adware module could be improved."
"The solution should offer more security surrounding blacklisted websites."
"The stability needs to be improved. There are bugs that you have to deal with."
"The solution lacks the automation I need."
"They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations."
"The scalability could be better."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I do not have experience with the licensing of the product."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"In terms of cost, this is a good choice for our needs."
"In terms of pricing, it's a good solution."
"The pricing is manageable."
"I do a two or three-year license for less than $100."
"It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive."
"This is not an expensive product."
"Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee."
"The price of ESET Endpoint Security is affordable."
"The price of ESET Endpoint Antivirus is fair compared to the performance of other solutions."
"It is just under $20 a user per year, and there are no additional costs. I would rate it a five out of five in terms of pricing."
"The price of the solution is very good compared to other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
16%
Comms Service Provider
11%
Financial Services Firm
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. ESET Endpoint Protection Platform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.