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Cybereason Endpoint Detection & Response vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (25th)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Advanced Threat Protection (ATP) (7th), Anti-Malware Tools (4th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.9%, down from 1.2% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"The solution is efficient."
"The initial setup process is straightforward."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"The initial setup is not overly complicated."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"The dashboard is very good and you can consider it as an interactive UI."
"For me, the technical support is good."
"The most valuable feature of this solution is the ease of use."
"ESET Endpoint Security’s most valuable feature is the management console."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints."
"The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
"The product offers great reporting tools"
"The solution's features and pricing are pretty good."
 

Cons

"The reporting feature needs improvement."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"It initially took some time to deploy."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"Cybereason does not have sandbox functionality."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"There is room for improvement in the product features related to device control, particularly USB management."
"I feel it is a shame that I cannot create groups of groups with inheritance."
"The solution should offer more security surrounding blacklisted websites."
"ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."
"Its initial setup process could be more straightforward."
"The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."
"If I were in an environment that required a large-scale deployment then I would choose another solution over ESET."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"Everything has some kind of room for improvement."
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
 

Pricing and Cost Advice

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"In terms of pricing, it's a good solution."
"I do not have experience with the licensing of the product."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"The pricing is manageable."
"In terms of cost, this is a good choice for our needs."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"This product is somewhat expensive and should be cheaper."
"The cost of the solution is hard to justify even if the EDR operates well."
"The license is annually, and the price is low compared to competitors."
"As is the general rule with anything, the solution could be cheaper."
"It is not expensive, but it is also not inexpensive."
"The solution costs around $20 or $30 per user per year."
"It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive."
"It probably is less expensive than Sophos."
"Its price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. ESET Endpoint Protection Platform and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.