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Cybereason XDR vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason XDR
Ranking in Extended Detection and Response (XDR)
22nd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cybereason XDR is 0.7%, up from 0.5% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Peter Nowak - PeerSpot reviewer
Integration of multiple firewalls enables advanced threat detection
The integration of data from firewalls and Active Directory is most valuable. Cybereason XDR facilitates two-way communication, where the firewall sends data to the Cybereason system, and it can communicate with the firewall to stop unwanted communication. Customers can deal with multiple types of firewalls with ease. The behavioral analytics help detect advanced threats when attackers use existing software. The multilayered protection approach, including NGAV, integrates XDR detection with antivirus to assess and counter threats effectively.
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration of data from firewalls and Active Directory is most valuable."
"Cybereason XDR's most useful feature is the investigation."
"The integration of data from firewalls and Active Directory is most valuable."
"The solution has an investigation feature, which is useful for building storylines."
"The technical support of ESET is very good."
"The solution doesn't have high memory usage."
"ESET's strong points are that it is an unintrusive, easy-to-maintain, and deploy antivirus solution."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"ESET PROTECT Enterprise is reliable."
"It is easy to patch, update, and set up scheduled scans."
 

Cons

"There could be more integrations with other data sources like NDR systems."
"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."
"Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but getting to the right person can be time-consuming."
"Cybereason's customer support could be better."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
"The tool is complex and expensive."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"I would like to see more features on the reporting side of things."
"They need to reduce the number of notifications on the endpoints."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"They need to reduce the number of notifications on the endpoints."
 

Pricing and Cost Advice

"The solution is cheaper than Microsoft Defender. It has a subscription and no standard license."
"The product is cost-effective compared to one of its competitors."
"ESET PROTECT Enterprise is affordable."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
847,625 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
26%
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
17%
Comms Service Provider
12%
Government
12%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cybereason XDR?
The solution has an investigation feature, which is useful for building storylines.
What needs improvement with Cybereason XDR?
There could be more integrations with other data sources like NDR systems. Additionally, technical support has been slow in recent times. Enabling multifactor authentication has been problematic fo...
What is your primary use case for Cybereason XDR?
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than their desktops. It is especially used in the manufacturing industry, yet not exclusi...
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
 

Also Known As

No data available
ESET Protect, ESET File Security
 

Overview

 

Sample Customers

MOTOROLA MOBILITY
Information Not Available
Find out what your peers are saying about Cybereason XDR vs. ESET PROTECT Enterprise and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.